Kyriad Hotel (Jiangmen East Railway Station)

Kyriad Hotel (Jiangmen East Railway Station) Reviews

Kyriad Hotel (Jiangmen East Railway Station)

Room 103, Building 6, No. 38, Jinyu Road, Jianghai District, Jiangmen, Guangdong, ChinaView Hotel Details
Kyriad Hotel (Jiangmen East Railway Station)
Kyriad Hotel (Jiangmen East Railway Station)Kyriad Hotel (Jiangmen East Railway Station)Kyriad Hotel (Jiangmen East Railway Station)
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Kyriad Hotel (Jiangmen East Railway Station) Guest Reviews

9.6/10
Excellent
1394 review
Verified reviews
Location9.6
Amenities9.6
Service9.6
Cleanliness9.6
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All reviews(1394)
Positive reviews(1369)
Reviews with photos/video(250)
Convenient parking(115)
Large rooms(101)
Classy environment(100)
Friendly front desk staff(71)
Delicious breakfast(70)
Perfect for business trips(24)
Stayed multiple times(15)
Tasty coffee(8)
Negative reviews(25)
Jingjingbujing
Privilege King Room
Stayed in Oct 2024
Family
4 review
10.0/10
Outstanding
Posted on Nov 14, 2024
I have stayed in this brand of hotel before when I traveled. The room was very good, quite big, very clean, and the service was very good. We left behind some clothes and facial cleanser, and the customer service lady called us. It was really great and suitable. Tourists with high hygiene needs
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Response from Property: Thank you very much for your stay and appreciation. I am glad that I can bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. Xiaokai eagerly looks forward to your visit again!
Guest User
Enjoy A Twin Room
Stayed in Sep 2024
Business travellers
14 review
10.0/10
Outstanding
Posted on Oct 30, 2024
Very good and comfortable Hygiene: very clean Environment: very good Service: Very good. Parking is very convenient and very comfortable. Health: very clean Environment: very good Service: Very good. Parking is very convenient and very comfortable. Health: very clean Environment: very good Service: Very good. Parking is very convenient and very comfortable. Health: very clean Environment: very good Service: Very good, parking is convenient
Original TextTranslated by Google
Response from Property: Dear, we at Kyriad are committed to providing efficient and high-quality services to every guest who comes here, so that you can feel the tradition and comfort that is different from other hotels. Thank you for your encouragement and love for us. Thank you for liking Xiaokai. Being able to find people who like us and serving people who like us is Xiaokai’s constant pursuit. Xiaokai looks forward to our next appointment with you!
Lun Lun
Preferred Twin Room
Stayed in Feb 2024
Family
42 review
5.5/10
Posted on Mar 23, 2024
This is the worst Kyliad I have ever stayed in. The room smells bad and the hygiene is very poor. The wash basin and floor are stained. The floor is rotten and has not been repaired. There is something like glue on the wall. There are hairs on the sheets. The sound insulation is very poor, the front desk staff's attitude is not good, the hotel does not have an underground parking lot, and the breakfast food is quite satisfactory!
Original TextTranslated by Google
Response from Property: Hello, dear guest! I am your online personal butler "Xiao Kai". First of all, thank you for taking your precious time to write a sincere review of Kyriad Hotel Jiangmen East Station. Secondly, we are deeply sorry for bringing you a bad feeling during your stay. Regarding the room and service issues you mentioned , rectify it immediately, please give us a chance to correct the mistake, Xiaokai looks forward to your visit again, and we will definitely bring you a different Xiaokai next time we meet!
Anonymous User
Premier Smart Room (Double Bed)
Stayed in Jul 2023
Travel with friends
2 review
10.0/10
Outstanding
Posted on Aug 14, 2023
Second stay, the hotel is very new, the room is as good as ever. 50cm is really big enough and comfortable. There is a smart toilet 🚽 and a small smart toilet. Although it is not in the center of the downtown area, it is quite convenient to live here by car. There is a coffee shop downstairs where you can check in
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Response from Property: Thank you for your praise. Your recognition is our greatest honor, and it also gives us great motivation to continue to improve and innovate in our future services. Xiaokai and all the staff look forward to your visit again. We will serve you wholeheartedly Serve!
yin-yin……
Privilege King Room
Stayed in Jun 2023
Couples
62 review
2.0/10
Posted on Jul 19, 2023
I can't believe it's a newly opened hotel, the hygiene really doubts if it has been done! I'm going to throw up at the washstand, it's too dirty, and the shower head shows signs of leaking, I was immediately disgusted, as for why I can go to see xhs, I don't know what the last person did, and the sound insulation is so bad , so scary! If I didn't live with my boyfriend, I would really be scared to death! In the middle of the night, there was a strange sound coming from the toilet, one after another. Later, the security guard came to check and said it was a water pipe, and said to send them to their group to see how to solve it, but it never solved it! ! ! Not to mention changing rooms, there is no result of any treatment! The attitude is very general, as if it's nothing to do with yourself, as for why it is so noisy, there is a sudden sound of water pipes and no one responds! Then after the security left, the water pipe would still ring, but I was really tired, so I thought about going to sleep, and then at one o'clock, there was the sound of fingernails scratching the wall from the ceiling! ! Especially scary! If I live by myself! I'm really going to be scared to death! Then I stopped scratching for a while and really fell asleep. In the morning, I was woken up by the sound of the door opening and talking, and then the water pipe kept calling. I couldn't take it anymore and quickly checked out. In vain! Is this really a hotel chain? No management at all, most of the night! All kinds of strange voices, people come up and don't deal with it or give an explanation. It's really scary. If you are a superstitious person, don't come here. Who knows what happened! ! ! In the middle of the night, the water pipe suddenly whined and the nails scratched the wall! Tell me how to explain this with scientific principles. Even if it's scientific, then your hotel's sound insulation is poor! ! Otherwise why would you hear it! Why did the security come up and hear these voices and not do anything about it! ! Fortunately, I don't live by myself! Damn it!
Original TextTranslated by Google
Response from Property: Hello, dear guests! We feel that you took time out of your busy schedule to comment on the hotel, and we sincerely apologize for the unpleasant experience you had during your stay. The hotel attaches great importance to the opinions of every guest, and we will follow up the problems you report one by one: 1. We are very concerned about the hygiene problems you feedback. We found that the washbasin was caused by the waterproof rubber ring fog (oxidation), and we will Make corrections now. 2. And the sound of the water pipes. The air flow makes a sound when the pipes are loose and the water is launched. The pipes will be replaced and reinforced. 3. It is extremely difficult for us to reproduce the problem of the abnormal sound of the ceiling. The preliminary inspection of the engineering personnel concluded that it is a problem with the air-conditioning motor, and we will replace the air-conditioning motor. 4. At the same time, as a chain store under the Jin Jiang Group, we are duty-bound to deal with the problems that arise. We have made corresponding punishments and emphasized strengthening the service awareness of all employees and strengthening training for handling special events. We have failed to meet your needs in terms of service. We are deeply sorry again for your expectation, Xiaokai looks forward to your coming again, and we will definitely bring you a different Xiaokai next time we meet!
Asensensensensen
Preferred Twin Room
Stayed in May 2023
Travel with friends
1 review
9.5/10
Amazing
Posted on Jun 15, 2023
The room is large and transparent, and the scenery outside is not bad. The service of the waiters is also very thoughtful, but there are a few problems. The first one is that the parking facilities in the parking lot are outdoors. When it rains heavily at night, only First put down the luggage at the entrance of the hotel lobby, then drive to the parking lot, put on slippers in the car and enter the back door of the hotel in the heavy rain. The second is that the voice control in the room is very comprehensive, but the physical switch cannot accurately control every The switch (maybe it’s an operation I don’t understand) and the copyright of Xiaodu are too few. There is only one of the 20 songs I want to listen to, and it’s a cover song. The third one is when washing clothes. There are two, and there is only one dryer, so it takes me a long time to get my turn. The rest is very comfortable. There are many types of breakfast, and I sleep comfortably at night. I will bring my family to stay next time I have a chance
Original TextTranslated by Google
Response from Property: Thank you for your praise. Your recognition is our greatest honor, and it also gives us great motivation to continue to improve and innovate in our future services. Xiaokai and all the staff look forward to your visit again. We will serve you wholeheartedly Serve!
Nikola Jokic
Preferred Twin Room
Stayed in Feb 2025
Family
6 review
9.5/10
Amazing
Posted on Mar 17, 2025
探親之旅 位置上不算近市區 但自駕遊的話 位於主路和有大免費停車場 所以還好(市區太塞) 設施很好 床夠大 衛生程度都算滿意 唯獨冷氣風聲太大 每位送了咖啡店一杯咖啡 整體來說 探親/自駕推薦 其餘還是住市區吧
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Response from Property: 感謝您的好評,您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升與創新,小凱攜全體員工期待您的再次光臨,我們將竭誠為您服務!
Anonymous User
Enjoy The Audio-Visual King Room
Stayed in Jan 2025
Business travellers
32 review
10.0/10
Outstanding
Posted on Apr 9, 2025
位置很好找,雖然是週末來的,但🅿️停車位還挺多的,非常方便環境非常獨特,風格統一,就喜歡這種有格調的地方很滿意這樣的服務態度,希望以後也一直合作愉快喲( ´͈ ᵕ `͈ )◞♡( ´͈ ᵕ `͈ )◞♡店面面積很大,環境真挺好,價格也真不貴!沖鴨!
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Response from Property: 非常感謝您的入住與讚賞,很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,小凱熱切期待您的再次光臨!
Guest User
Premier Smart Room (Double Bed)
Stayed in Feb 2025
Family
7 review
6.5/10
Posted on Mar 22, 2025
適合自駕 酒店有露天停車場 停車方便 但夏季可能會太曬 房間寬敞設施袖手  到附近商場 夜市也就近 但最奇怪浴室一個掛鉤都沒有 照顧小朋友不方便 望能改善
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Response from Property: 親愛的客人,您好!我是您的網上貼身管家“小凱”。首先感謝您抽出寶貴的時間對凱里亞德酒店江門東站店進行誠摯的點評,其次在您入住期間給您帶來了不好的感受我們深表歉意,關於您提到的我們房間浴室沒有掛鈎的問題,我們這邊會馬上整改,很感謝您寶貴的意見,請您一定要給我們改正錯誤的機會,小凱期待您再次光臨,下次見面一定帶給您一個不一樣的小凱!
Guest User
Preferred Twin Room
Stayed in Jan 2025
Travel with friends
21 review
9.0/10
Great
Posted on Feb 26, 2025
靠近江門東站,步行大概要十幾二十分鐘的,因為正好在那裡租的車就定了這家酒店,房間很大很舒適,非常適合自駕前往,樓下還有咖啡店,就是周圍不算很熱鬧要稍微開一點,性價比非常之高,推薦!
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Response from Property: 非常感謝您選擇凱里亞德入住,得到您的五星好評小凱激動萬分,期待與您的下次相見。酒店早七點至早十點提供種類豐富多樣美味可口的自助中西式早餐,三樓有配套自助洗衣房,並提供洗衣珠和烘乾機使用,同時還配有掛燙機。小凱再次感謝您在萬千酒店中選擇我,祝您出行安康!
Mimixiaoxiao
Preferred Twin Room
Stayed in Jan 2025
Family
100 review
9.2/10
Great
Posted on Feb 14, 2025
房間整潔寬敞,床也夠大夠舒適,浴室空間也很充足,入住體驗挺不錯的。就是隔音稍微差點改進一下更好! 附近遊玩圭峯山,學宮,書院,博物館都很方便,車程20分鐘左右。
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Response from Property: 感謝您的好評,您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升與創新,小凱攜全體員工期待您的再次光臨,我們將竭誠為您服務!
Guest User
Enjoy Family Double Bed Room (Whole House Smart + Mobile Screen Projection + Enjoyable Mattress)
Stayed in Feb 2025
Travel with friends
24 review
10.0/10
Outstanding
Posted on Mar 26, 2025
價格便宜,停車場的位置多很好停車,前台工作人員的服務態度也十分良好。定的是2.4米床,但是房間的空間還是很大,睡得很舒服。
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Response from Property: 感謝您的好評,您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升與創新,小凱攜全體員工期待您的再次光臨,我們將竭誠為您服務!
Zhuigaotiedenanren
Privilege King Room
Stayed in Dec 2024
Business travellers
113 review
10.0/10
Outstanding
Posted on Jan 16, 2025
好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好
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Response from Property: 感謝您的好評,您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升與創新,小凱攜全體員工期待您的再次光臨,我們將竭誠為您服務!
Zitong
Smart Room (2 Beds)
Stayed in Feb 2025
Family
2 review
10.0/10
Outstanding
Posted on Mar 27, 2025
每次出行都選擇這裏,房間收拾很乾凈,前台接待服務很及時,唯一就是如果有屬於小孩子的被子就更好解決需要。
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Response from Property: 非常感謝您的入住與讚賞,很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,小凱熱切期待您的再次光臨!
Anonymous User
Privilege King Room
Stayed in Jan 2025
Business travellers
40 review
10.0/10
Outstanding
Posted on Mar 1, 2025
商旅首選,因為價格實惠,房間夠大夠寬敞非常舒適,衞生乾淨及時打掃,屬江海區周邊餐飲便利,出行靠近江門東站。
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Response from Property: 感謝您的好評,您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升與創新,小凱攜全體員工期待您的再次光臨,我們將竭誠為您服務!