Manxin Hotels in Jinan

I arrived at the hotel around 11:30 on the 28th. A woman at the front desk checked me in. I was staying for 3 consecutive days and did not purchase the hotel's breakfast. Later, the woman at the front desk said that if I spent more than 200 yuan, I could be upgraded from a star member to a Huazhu gold card member and my room could be upgraded to a family suite, which would also include breakfast for the 3 days. I declined. Before I even entered the room, they started selling me something! This doesn't feel good. Later we entered the room, which faced the road. The front desk called to ask how I felt about the room. I said it was not good to be close to the road and it was noisy at night. She said to ask the leader to see if there were other rooms. Later we moved to a room on the 3rd floor, which was okay [the room was not upgraded, it was the same room type, but different orientation]. On the third day, before going out in the morning, I passed by the front desk and saw a woman at the front desk letting a robot deliver welcome fruit to the guests' rooms. I asked her if your family had welcome fruit delivered? I asked why we didn’t have it, and she said only gold card members had it! Even the welcome fruit is treated differently! Later, a man at the front desk said, which room are you in? We'll give you a free gift. It's already the third day you've stayed here, and you're offering me welcome fruit, but I don't want it! I am very satisfied with the room cleaning auntie, it is very clean. I met the auntie before going out on the first and second days, and asked her to put more water when cleaning, so that I could make tea. The auntie gave me several more bottles, which I made tea in the room at night. good! I checked out at 11 o'clock on the fourth day. The front desk asked me how the room was. I said it was not very good and the experience was not good! Because we left to catch the train, the front desk manager Zhang Hao chased after us to apologize, and then helped to move the luggage to the bus stop. This is my feeling after staying here for 4 days, and I would like to especially praise the cleaning lady and the hotel manager Zhang Hao! ! ! The reason I gave a low score to the service was the front desk! ! ! I paid for the service, but the front desk staff of this store did not give me the good feeling as described in the reviews! Just say hello when you come in and out. Either the front desk just serves different dishes to different people, I didn't feel the service from the front desk during my 4-day stay! The front desk didn't ask me if I needed any help or offer any service. I had to carry my luggage by myself! On the third day, when I was out and didn't see the aunt, I told a male staff member at the front desk to help clean up. The staff member asked if I needed the sheets changed. I had originally booked the hotel for a consecutive stay and was leaving on the fourth day, so I declined. This hotel starts with sales promotion when checking in, with welcome fruits and special treatment for members. Star members are not eligible for these. The service in this store is not as good as the 3 other Manxin stores I stayed in before in Beijing! I won’t come next time!

此次濟南旅行最滿意酒店。酒店坐落在一個花園裡有景物很大 可以放煙花 服務態度非常非常滿意 熱情微笑業務精湛。特別要對第一天辦理入住的服務員———吉紅同志提出表揚 ，熱情主動聯繫早餐，安排房間水果。特別給我賓至如歸的感覺 房間乾淨整潔漂亮 洗浴間很大很乾凈 廁所浴室分離。 尤其拖鞋不是漏腳趾的 很漂亮的花紋 枕頭薄厚舒適。整個入住很安靜 ，會真心將此賓館推薦給朋友們 在賓館含的酒店也是味道很好吃，晚上我們衹是想一人吃一碗麪，飯店服務員依然很熱情的服務，熗鍋麪很好吃呀，所以第二天的午餐也再次吃的，烤鴨也錯喲

I still have to evaluate the hotel. This Manxin is really superb. It is super convenient to take a taxi. It has a good smell as soon as you enter the lobby. It is very high-end. The little brother and sister at the front desk who checked in are very good and very enthusiastic. I just came in and greeted me with a cup of hot tea. Seeing that we have a lot of luggage, help press the elevator, and help us deliver the luggage to the room. Thank you

To be honest, the facilities are a bit old, and it is recommended to check and replace them more often. But the transportation is very convenient, with high-speed rail, bus and subway right next to it. We redeemed breakfast and welcome fruit on Ctrip, but it seemed that they were not visible in the hotel backend. There was no proactive service, and it was only available after the customers asked. The hotel's breakfast is very rich and lasts a long time, from 7 to 11 o'clock, which is very good. The restaurant environment is very good, but some tables are shaking a lot, so it is recommended to check them more often. I want to complain about the disposable combs in the hotel. I don't know if anyone in the hotel has used them. They are not effective in combing hair and the comb can't reach into the hair at all. You can also find some people with long hair to try it out. They gave me some snacks when I left, which was very thoughtful.