Royal Group Hotel Ming Hua Branch

The hotel is very cost-effective, the hotel staff are very polite, and the lobby cafe provides free coffee, milk tea, Chinese tea, popcorn, ice cream, etc. during non-business hours.

The hotel room must have been decorated recently. It is very clean and comfortable, and the space is large. There are Quanlian and Carrefour supermarkets nearby, as well as many restaurant options. The location is very convenient. The restaurant provides popcorn, Du Laoye ice cream, coffee, drinks, etc. at any time. The buffet breakfast on the second day was also quite complete. At this price, It is indeed worth recommending!

I kept hearing conversations next door in the middle of the night and the sound insulation was not good. There are mosquitoes in the room! The attitude at the counter is not very friendly

The service is friendly and the location is good. It is convenient to eat, drink and play nearby. The room is comfortable and the bathroom facilities are great. The hot water is hot enough and the water is big enough. Overall a great stay experience

Rubbish hotel! This is the first time to give a bad review of this level. Read the long article carefully… Let me first briefly talk about the conversation I had with the customer service counter before check-in. We arrived at the hotel around 1:30, and then Me: Hello, we have booked a room for two nights Server: What is the name of the registrant? Please show your passport Me: Will there be a room now? Service: Our check-in time is six o'clock Me: ⋯⋯? ? ? Six o'clock? Service: Yes, didn’t you see that check-in at our hotel has been changed to six o’clock? Come here again if you don’t see clearly? Me: It’s three o’clock on the display here? ? ? Server: Then it’s not three o’clock now Me: Can you arrange it earlier? We still want to change clothes Clothing: Change in the restroom of the restaurant. You can’t check in until six o’clock anyway. Me: ⋯⋯? ? ? This is the first time I have encountered a hotel where you can check in only at 6pm. In fact, the customer service at the counter told us that the guest check-in time was 6pm, so we stayed because we thought we heard it wrong. This time is completely unreasonable for tourists, right? I believe that most of the people who come to stay in the hotel are tourists, who have just gotten off the plane or the high-speed train. Every guest wants to quickly get their mobile phone in the room to charge, sort out a change of clothes and start the trip, right? In the end, we could only open our suitcases in the restaurant, take our clothes and go to the toilet to change. We put on makeup and found a power source to charge in the restaurant. It was very embarrassing! Going on a trip feels miserable instead of enjoying it.   Besides, the counter staff were rude and had no proper front desk etiquette! There were piles of guests waiting for rooms in the restaurant, but they were shouting and laughing. The guests sitting next to me were also very dissatisfied. When I came back to check in in the evening, the customer service staff had changed shifts. The night shift staff were more polite that day. At least they said "Sorry" when I reported the check-in time because they were short-staffed. Then I asked what time the check-out time was. , the front desk responded at 12 noon... okay! I just can’t figure it out, why does check-out at 12 o’clock come at 3 o’clock, and check out at 12 o’clock when you check-in at 6 o’clock? Also, it’s unreasonable for guests to come in late and leave early because they don’t have enough staff! Finally, when I entered the room, I found that the glass door of the shower room was broken. The picture was not very clear. If you could post a video, you would know how scary it is. The glass door will fall off at any time when you pull it... Me too I'm too lazy to argue with the hotel. Forget it, there is no next time, and I won’t recommend any friends to go!

At around one o'clock in the night, a customer in the next room was taking a shower. The sound of water was very noisy and lasted for a long time. I was woken up by the noise, which seriously affected my sleep. I hope it can be improved in the future.