Pop! Hotel Kelapa Gading

Pop! Hotel Kelapa Gading Reviews

Pop! Hotel Kelapa Gading

Jl. Boulevard Raya No.13, RT.13/RW.18, Klp. Gading Tim., Kec. Klp. Gading, Jkt Utara, Daerah, Kelapa Gading, Thousand Islands, Jakarta, Special Capital Region of Jakarta, 14240, IndonesiaView Hotel Details
Pop! Hotel Kelapa Gading
Pop! Hotel Kelapa GadingPop! Hotel Kelapa GadingPop! Hotel Kelapa Gading
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Pop! Hotel Kelapa Gading Guest Reviews

8.6/10
Very Good
384 review
Verified reviews
Location9.2
Amenities7.7
Service8.7
Cleanliness8.6
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All reviews(384)
Positive reviews(379)
Reviews with photos/video(164)
Convenient for shopping(35)
Clean and tidy(30)
Friendly staff(25)
Awesome rooms(19)
Great value for money(17)
Toiletries were average(8)
Perfect for business trips(7)
Near mall(6)
Negative reviews(5)
Jasonvpronto
Pop Room
Stayed in Mar 2025
Travel with friends
5 review
6.5/10
Posted on Apr 17, 2025
Can't expect much for the price you getting . But indeed location is excellent Access to shopping mall and food court is just in the 3 level .
Response from Property: Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
Wilfred
Pop Room
Stayed in Feb 2025
Solo travellers
43 review
9.0/10
Great
Posted on Mar 9, 2025
Good location within mall. Rooms and surrounding areas are clean. Easy excess to mall's food court from the 3 rd floor.
Response from Property: Dear Valued Guest, Thank you for staying at our Hotel and to share your feedback on your recent stay. We are glad to read that you are satisfied with our cleanliness as well as that you enjoyed our location attached to Summarecon Mall Kelapa Gading. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
SY Teoh
Pop Room
Stayed in Feb 2025
Business travellers
15 review
8.0/10
Very Good
Posted on Mar 9, 2025
room clean, direct connect with Summarecon Mall food court, very convenience, walking within 500m to train station, value stay.
Response from Property: Dear Valued Guest, Thank you for staying at our Hotel and to share your feedback on your recent stay. We are glad to read that you are satisfied with our cleanliness as well as that you enjoyed our location attached to Summarecon Mall Kelapa Gading. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
Simon Teoh
Pop Room
Stayed in Jan 2025
Business travellers
48 review
7.5/10
Posted on Mar 1, 2025
Nice city view Good breakfast Clean room Good location connected to mall Walking distance to LRT train
6/8
Guest User
Pop Room
Stayed in Jan 2025
Business travellers
15 review
10.0/10
Outstanding
Posted on Mar 13, 2025
Stay here for 4 nights, hotel connected to Kelapa Gading Mall which is convenience. Breakfast choice is very simple, no complain for the price paid.
Response from Property: Dear Valued Guest, Thanks so much for sharing your positive feedback during your stay. We are glad to read that you had a comfortable stay with us. Once again thank you very much and we look forward to welcoming you again on your next visit. Warmest regards, Francisco HOLMES-BROWN General Manager
Jonel Arvin
Pop Room
Stayed in Dec 2024
Solo travellers
13 review
3.5/10
Posted on Jan 31, 2025
This hotel is not well maintained. I also moved from another budget hotel but compared to that hotel, this hotel is such a downgrade. It is a bit pricier than my previous budget hotel and they don’t even provide toothbrush and toothpaste. In addition, the elevators is very slow so it builds up a crowd. The elevators also leaks whenever there is rain. I wouldn’t recommend this hotel as there are other budget hotels with better rooms and services.
Response from Property: Dear Valued Guest, Thank you for choosing POP! Hotel Kelapa Gading and we are appreciated for the time you took to share your review about our Hotel. Kindly accept my sincere apologies for the inconvenient experience you had during your stay. Please be sure that it will always be our commitment to keep on improving our services and facility in order to meet our Guest's expectations. Once again, thank you very much for your review and we look forward to welcoming you your next visit. Warmest regards, Francisco Holmes-Brown General Manager
Chandra
Pop Room
Stayed in Feb 2025
Business travellers
9 review
10.0/10
Outstanding
Posted on Mar 22, 2025
Nice hotel, affordable price looking forward to stay again
Response from Property: Dear Valued Guest, Thank you for staying with us, and we are pleased to read you had a perfect stay experience with us. Thank you for the feedback and we hope we can welcome you again soon in the near future. Warmest regards, Francisco HOLMES-BROWN General Manager
Anonymous User
Pop Room
Stayed in Nov 2024
Couples
221 review
10.0/10
Outstanding
Posted on Dec 29, 2024
Pop! Hotel Kelapa Gading offers a budget-friendly, modern stay in North Jakarta. The hotel features clean, minimalist rooms with essential amenities, including free Wi-Fi, comfortable beds, and a vibrant, youthful ambiance. Its location is convenient for shopping and dining, with several malls nearby. While the hotel’s facilities are basic, it provides great value for money, making it a solid choice for travelers seeking comfort and affordability. The friendly staff and efficient service add to the overall pleasant experience.
Guest User
Pop Room
Stayed in Mar 2025
Solo travellers
2 review
9.0/10
Great
Posted on Apr 20, 2025
Excellent location and good service from staff. They helped me a good deal during my stay and got my breakfast neatly packaged for my early flight home
Guest User
Pop Room
Stayed in Feb 2025
Solo travellers
1 review
6.5/10
Posted on Apr 5, 2025
Toilet can't flush on the first day, call hotel staff to fixed it . The next day after housekeeping when I back to hotel at night , can't flush again and the house keeping staff leave it without informing or fix it before I came back .
Response from Property: Dear Valued Guest, Thank you for taking the time to rate and review your recent stay. We truly apologize for the inconvenience that you experienced. Please be sure that we well noted your concern regarding toilet flusher in the room and followed up with our respective department so that we can take the necessary action and avoid further occurrences. We really appreciate your input, and we look forward to welcoming you again to our hotel. Warmest regards, Francisco Holmes-Brown General Manager
Guest User
Pop Room
Stayed in Feb 2025
Travel with friends
16 review
10.0/10
Outstanding
Posted on Mar 12, 2025
Good23
Response from Property: Dear Valued Guest, Thanks so much for sharing your review on your recent stay and we are glad to know that you had an overall good stay with us. Appreciate your comments and we hope that you will return to our hotel in the near future. Warmest regards, Francisco Holmes-Brown General Manager
Drhen65
Pop Room
Stayed in Dec 2024
Solo travellers
3 review
9.5/10
Amazing
Posted on Jan 10, 2025
Good place, near mall
Guest User
Pop Room
Stayed in Jan 2025
Business travellers
3 review
8.0/10
Very Good
Posted on Feb 20, 2025
I didn’t expect much from budget hotel, but they didn’t even offer some adds on options like tooth brush kit, shampoo, facial tissue, or iron and hairdryer. I chose to stay here cos the other hotel with direct connection to the Mall was full. If their business standard doesn’t improve, I don’t think I would stay here anymore.  The staffs were friendly and nice though.
Response from Property: Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
ZulSyafiq Assyafireen
Pop Room
Stayed in Dec 2024
Solo travellers
4 review
10.0/10
Outstanding
Posted on Feb 10, 2025
Cleanliness: Room clean, bed, and public space are good. Amenities: The quality of the amenities, such as the spa, restaurant, - Very good Staff: very good Location: very good Service: very good
Response from Property: Dear Valued Guest, Thank you for staying with us and for the time you took to give us your excellent feedback. We feel happy to know that our cleanliness and hospitality has made your stay the great one. Once again thank you very much and we look forward to having you with us on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
Anonymous User
Pop Room
Stayed in Jun 2024
Business travellers
9 review
8.5/10
Very Good
Posted on Jul 13, 2024
Location was great, just next to the MKG, very very convenient for hunting lunch/dinner at mall. The hotel is clean, bed cover was clean without any stain at all. Service was no problem, you get free parking if you are inhouse guest. Budget hotel with window. They prepare a water dispenser for drink in every floor next to the lift, that you can refill your bottle/glass anytime. Too bad that I understand its a budget hotel, but they didnt provide any coffee or tea, also no slippers and no toothbrush. No tissue paper inside the room except tissue roll for toilet. I think for the price of around 400K per night should get those basic amenities. The breakfast was normal okay, cant expect much but they provide all basic breakfast like rice, fried noodle, chicken meat, bread, orange juice, fruits and pudding, porridge and soto. Taste was okay.