Sutasoma Hotel Reviews
Sutasoma Hotel
Jl. Darmawangsa Raya, Pulo, Kec. Kby, South Jakarta, Jakarta, IndonesiaView Hotel Details
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1 night
Sutasoma Hotel Guest Reviews
4.4/5
Very Good
41 review
Verified reviewsLocation4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(41)
Positive reviews(40)
Reviews with photos/video(5)
Awesome stay(15)
Clean and tidy(8)
Awesome rooms(8)
Delicious breakfast(7)
Negative reviews(1)
Ary V
Executive King Room
Stayed in Jan 2024
Family
1 review
Outstanding
Posted on Jan 15, 2024
Stayed for a night only in exec room, coz my cousin had her wedding party in the Tribrata nearby this hotel...the hotel room was cozy and comfy...breakfast menu was excellent and my family loves it ...thanks Sutasoma Hotel!!!
Response from Property: Dear Mrs. Ary Vidya, Warmest greetings from Sutasoma Hotel & The Tribrata Convention! Thank you for choosing Sutasoma Hotel as your soulful stay. Sutasoma Hotel is honored to have hosted you. We appreciate the compliments and positive feedback you give us. We are committed to always providing the best service to all of our customers. Once again, thank you for your visit and we look forward to accommodating your next visit. Best Regards, Ferri Irawan - General Manager Sutasoma Hotel & The Tribrata Convention
Joonyeol Yang
Deluxe Twin Room
Stayed in Jan 2024
Business travellers
1 review
Outstanding
Posted on Jan 4, 2024
We have been staying at Sutasoma Darmawangsa Hotel several times with satisfaction.
Thanks.
Response from Property: Dear Yang Joonyeol,Greeting from Sutasoma Hotel & The Tribrata Convention!Thank you so much for the five stars rating and your lovely review of our hotel. It's so great to hear you enjoyed your experience with us. Happy to hear that our team provided you with excellent service and have made a positive and lasting impression on you. If there’s anything we can do to serve you further, let us know. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future.Kind regards,Ferri Irawan - General Manager Sutasoma Hotel & The Tribrata Convention
WV.
Deluxe Twin Room
Stayed in May 2023
Family
11 review
Outstanding
Posted on May 30, 2023
Badebest best best best comfort cozy hospitality homy ever
Response from Property: Dear Valuable Guest,Warmest greetings from Sutasoma Hotel & The Tribrata Convention!Thank you for choosing Sutasoma Hotel as your soulful stay.Sutasoma Hotel is honored to have hosted you. We appreciate the compliments and positive feedback you give us. We are committed to always providing the best service to all of our customers.Once again, thank you for your visit and we look forward to accommodating your next visit.Best Regards,Ferri Irawan - General Manager Sutasoma Hotel & The Tribrata Convention
Crystal
Deluxe King Room
Stayed in Aug 2023
Couples
1 review
Outstanding
Posted on Aug 26, 2023
I just live the environment at the hotel. Smell good! Breakfast also awesome. Very clean comfy and smell good in the room. Do maintain this environment for future! ❤️❤️
Response from Property: Dear CrystalGreeting from Sutasoma Hotel & The Tribrata Convention!Thank you so much for your lovely review, which indicating that our overall services and facilities have made your stay a pleasant one. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future.Kind regards,Ferri Irawan - General Manager
Jody
Deluxe King Room
Stayed in Feb 2024
Couples
1 review
Outstanding
Posted on Mar 30, 2024
Its great , for single trip or couple trip.
Response from Property: Dear Mr. JodyGreeting from Sutasoma Hotel & The Tribrata Convention!Thank you so much for the good rating and your exquisite review of our hotel. It's so great to hear you enjoyed your experience with us. Happy to hear that our team provided you with excellent service and have made a positive and lasting impression on you. If there’s anything we can do to serve you further, let us know. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future.Kind regards,Ferri Irawan - General Manager Sutasoma Hotel & The Tribrata Convention
Guest User
Deluxe Twin Room
Stayed in May 2023
Business travellers
1 review
Posted on Jun 2, 2023
Nice design and basic room. Nothing much around the vicinity of the hotel even though it is in Dharmawangsa . . unfortunately the wrong side!
So if you are looking for cafes, bars, eateries around the hotel better not stay here. This hotel is attached to a convention hall which I believe is popular for weddings. So could be crowded and noisy if there is a wedding or event going on. Breakfast was pretty good and affordable. Service overall is very good . . all the staff try to make the guests happy.
The cafe food is ok if you stick to the standard Indonesian cuisine. We tried the Tom Yam Goong Soup and it was totally not right! But in all fairness the F&B manager did not charge us for it after we gave him the feedback.
Will probably stay again if we have meetings that way.
Response from Property: Dear Valued Guest,Warmest greetings from Sutasoma Hotel & The Tribrata Convention!Thank you for sharing your review.Please accept my sincere apology for the unpleasant experience during your stay.We always strive to maintain our quality and your feedback is surely valuable for our improvement.Rest assured that we will share them with related department for further actions.I hope we would have the chance to welcoming you back and change your impression of our hotel.Once again, we thank you for your time to give us a valuable feedback.Warm regards,Ferri Irawan - General Manager of Hotel Sutasoma and The Tribrata Convention
TB Seow
Deluxe Twin Room
Stayed in Nov 2022
Business travellers
4 review
Very Good
Posted on Jan 2, 2023
The room is clean and the hotel does provide good customer service. As it was a business trip, didn't have the time to use much of the facilities.
Response from Property: Dear Mr. SeowGreeting from Sutasoma Hotel & The Tribrata Convention! Thank you for choosing our hotel as the place to stay. We appreciate the compliment and the positive feedback you gave us. We are committed to always deliver the best service to all our customers. Again, thank you for your stay and we are looking forward to accommodating your next stay Kind regards, Ferri Irawan - General Manager of Sutasoma Hotel & The Tribrata Convention
Guest User
Deluxe King Room
Stayed in Mar 2024
Other
2 review
Very Good
Posted on Mar 11, 2024
nice breakfast
Response from Property: Dear Valued Guest,Greeting from Sutasoma Hotel & The Tribrata Convention!Thank you so much for the good rating and your exquisite review of our hotel. It's so great to hear you enjoyed your experience with us. Happy to hear that our team provided you with excellent service and have made a positive and lasting impression on you. If there’s anything we can do to serve you further, let us know. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future.Kind regards,Ferri Irawan - General Manager Sutasoma Hotel & The Tribrata Convention
Heroik Jakub
Deluxe King Room
Stayed in Aug 2022
Business travellers
4 review
Outstanding
Posted on Aug 19, 2022
Feel great to stay at this hotel. Clean, quiet, good breakfast and hospitality. The service is over the rate paid.
Response from Property: Dear Mr/s. _TSUSck****Greeting from Sutasoma Hotel & The Tribrata Convention!Thank you for choosing our hotel as the place to stay. We appreciate the compliment and the positive feedback you gave us. We are committed to always deliver the best service to all our customers. Again, thank you for your stay and we are looking forward to accommodating your next stayKind regards,Ferri IrawanGeneral Manager of Sutasoma Hotel & The Tribrata Convention
Guest User
Deluxe King Room
Stayed in Aug 2022
Friends
1 review
Posted on Aug 4, 2022
Love to stay here..clean room and very tidy but the aminities too standard.over all its okay.
Response from Property: Dear Mr/s._FB358733,Greeting from Sutasoma Hotel & The Tribrata Convention!Thank you for choosing our hotel as the place to stay. We appreciate the compliment and the positive feedback you gave us. We are committed to always deliver the best service to all our customers. Again, thank you for your stay and we are looking forward to accommodating your next stayKind regards,Ferri IrawanGeneral Manager of Sutasoma Hotel & The Tribrata Convention
jeany
Deluxe King Room
Stayed in May 2022
Solo travellers
1 review
Great
Posted on May 12, 2022
This feels like a luxury boutique hotel, the quality of finishing is excellent !
Response from Property: Dear GuestGreeting from Sutasoma Hotel & The Tribrata Convention!Thank you for choosing our hotel as the place to stay. We appreciate the compliment and the positive feedback you gave us. We are committed to always deliver the best service to all our customers. Again, thank you for your stay and we are looking forward to accommodating your next stayKind regards,Ferri IrawanGeneral Manager of Sutasoma Hotel & The Tribrata Convention
Lisa Marlina
Deluxe King Room
Stayed in Apr 2022
Couples
32 review
Outstanding
Posted on Apr 28, 2022
Nice hotel, great food, staff are very helpfull, clean and comfy
Response from Property: Dear Guest,Greeting from Sutasoma Hotel & The Tribrata Convention!Thank you for choosing our hotel as the place to stay. We appreciate the compliment and the positive feedback you gave us. We are committed to always deliver the best service to all our customers. Again, thank you for your stay and we are looking forward to accommodating your next stayKind regards,Ferri IrawanGeneral Manager of Sutasoma Hotel & The Tribrata Convention
Rahadian Sabarudin
Deluxe King Room
Stayed in Aug 2021
Solo travellers
51 review
Amazing
Posted on Aug 31, 2021
A new hotel in tribrata building complex, cheap room rate, clean with carpet, good smell in room, near to panglima polim/bloke A and Blok M market.
Response from Property: Dear Sir or Madam,Greeting from Sutasoma Hotel & The Tribrata Convention,Thank you for choosing our hotel for your staycation!We thank you for your feedback and considered it as positive value to improve our service to make your stay is the memorable one. We always innovate to provide and meet every guest expectations every time they have special preferences. Your happiness is always be our top priority and we will make sure your next stay will be the pleasant one as wellAgain, thank you for your stay and we are looking forward to accommodate your next stayKind regards,Ferri IrawanGeneral Manager of Sutasoma Hotel & The Tribrata Convention
Guest User
Deluxe Twin Room
Stayed in May 2022
Family
1 review
Outstanding
Posted on May 13, 2022
Comfortable and Homey
Response from Property: Dear GuestGreeting from Sutasoma Hotel & The Tribrata Convention!Thank you for choosing our hotel as the place to stay. We appreciate the compliment and the positive feedback you gave us. We are committed to always deliver the best service to all our customers. Again, thank you for your stay and we are looking forward to accommodating your next stayKind regards,Ferri IrawanGeneral Manager of Sutasoma Hotel & The Tribrata Convention
Cherchery #252
Stayed in May 2022
Family
1 review
Outstanding
Posted on May 29, 2022
Bagus
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