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Location9.8
Amenities9.8
Service9.8
Cleanliness9.8
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Positive reviews(39)
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Negative reviews(1)
loutine73
Stayed in Feb 2025
Couples
10.0/10
Outstanding
Posted on Mar 9, 2025
Naboisho is a special place with abundance of wildlife, wonderful Maasai guides, and Saruni leopard hill was a wonderful camp to explore the Naboisho conservancy. It is a sustainable and luxurious camp immersed in a beautiful landscape. The tents are made so that you can see outside while laying on the bed, the rooftop opens to let you see the stars shining in the sky and outside showers are an immersive nature experience. The lounge and terrace offers a beautiful and relaxing view. We truly enjoyed the camp’s exceptional hospitality. Staff is really caring to make you feel welcome and at home during your stay. We liked the peaceful atmosphere of the camp and coming back from game drive it was nice to exchange with the other guests about the discoveries of the day. Massai guides were very knowledgeable and gave us the opportunity to see all the big cats from very close. A truly amazing safari experience. I would highly recommend this place although I wish it will remain a peaceful place in harmony with nature.
Response from Property: Thank you for your wonderful review that so beautifully captures the essence of Saruni Leopard Hill in Naboisho Conservancy. We're delighted that you experienced the abundance of wildlife that makes this area truly special, particularly the remarkable big cat sightings that our knowledgeable Maasai guides helped you discover up close. It's wonderful to hear that you appreciated the thoughtful design of our tents - from the panoramic views while lying in bed to the retractable rooftop for stargazing and the immersive outdoor showers. These elements were carefully created to blend luxury with a genuine connection to the surrounding wilderness. We're especially pleased that our team's hospitality made you feel so welcome, and that you enjoyed the peaceful atmosphere of the camp and the evening conversations with fellow guests about the day's discoveries. These shared experiences are part of what makes a stay at Saruni Leopard Hill so special. Through our ongoing partnerships with the local community, we remain committed to preserving the wild ecosystems that make this conservancy such an extraordinary destination. Thank you once again for choosing Saruni Leopard Hill for your safari adventure! Saruni Basecamp Team.
El_arte_de_viajar7
Stayed in Dec 2024
Couples
6.0/10
Posted on Jan 17, 2025
They are good but can improve. I know that everyone talks in the comments about how amazing their experience was, however, I want to share my opinion because it is different, I know that William is very good and he does everything possible to do the best he can with his team and with this wonderful place, however, I think that for everyone to hear the feedback that is sometimes not positive helps us more and allows us to really improve and grow, for example There are things so simple, like preparing a lemonade where you can see if they leave all the seeds of the lemon meaning that they squeeze it with their hands, or for example having a printed menu to be able to read it, and in my very personal opinion, I had a very bad experience with the Guide that I had (Manfred) because he did most of the time what he wanted, and in fact I was taking a video of a leopard that was very difficult to find, it was our last day at sunset, and as a companion from another vehicle asked him to move, he moved in the middle of my video, then I was taking as I was getting on the leopard and I lost him, because this man listened to another companion, when I had asked him not to. I didn't listen to him... the bad thing wasn't that but that he lied and said that they were going to report him because the Leopard Hill car couldn't be in someone else's photo and that she had approached him in her car afterwards to threaten him and tell him that she was going to report him, when in truth I knew that he was almost laughing in my face and I don't understand how he could believe that his story was credible to me, it was a very bad experience and it wasn't just one day it was 3 days with him, that he had the same attitude of doing what he wanted, I reported both guides (the other Kiche guide too) but what surprised me was the attitude that both the leader of the Kiche guides and the leader of the SaruniLeopard Hill guides had, both wanted to minimize the situation, in fact the leader of the guides took us to the airfield and didn't mention anything about the situation that you had experienced a day before, it seemed that they didn't want to give much attention to what had happened and above all they asked me, please don't you stay with that bad impression because it doesn't help tourism and they wanted to minimize those of the other lodge, something that for me was so annoying given that I am going to see the animals and I am paying to also receive fair treatment, William changed the guide and said that he would communicate the situation to his direct boss, additionally while we were at the Lodge we were at the same time with another family of 11 people to whom they really dedicated a lot of their attention to make them feel super good, they offered them more things than to us, and there was also a couple, who I later found out were unknown artists, but who treated them super well anyway, they put on an incredible show for them, nothing to do with how they had done the previous
Response from Property: Dear Maribel, Thank you for taking the time to share your detailed feedback about your recent stay with us. We value all feedback, both positive and constructive, as it helps us maintain and improve our service standards. We are disappointed to learn that your experience at Saruni Leopard Hill did not meet your expectations. We take pride in providing exceptional service to all our guests, and we would like to address the specific concerns you raised: Regarding the guided safari experiences, we understand your frustration with the leopard sighting incident. While our guides must follow strict Naboisho Conservancy protocols to ensure all guests have fair viewing opportunities while protecting wildlife, we acknowledge that this could have been communicated more clearly. We have since reinforced our communication protocols to better explain viewing procedures to our guests. Concerning the food service, we strive to accommodate all dietary requirements with the highest standards. We appreciate your feedback about the vegan options and beverage preparation. Our culinary team has reviewed these points to enhance our offering. We would like to assure you that we maintain the same high service standards for all our guests. The private dinner arrangement we prepared for you was a genuine attempt to ensure your comfort and satisfaction. We have taken your feedback seriously and implemented additional staff training to address the points you've raised. While we cannot change your experience, we are grateful for the opportunity to learn from it and improve our services. Once again, we sincerely apologize that your stay with us fell short of the exceptional experience we strive to provide for all our guests. We understand how disappointing it can be when a special safari holiday doesn't meet expectations, and we deeply regret that we didn't manage to turn your experience around during your stay. Your feedback has been invaluable in helping us identify areas where we can improve, and we are committed to ensuring these issues don't recur for future guests. Saruni Basecamp Team.
Saara P
Stayed in Dec 2024
Family
10.0/10
Outstanding
Posted on Jan 6, 2025
We had absolutely the best four days of our lives here. It is impossible to discribe this experience in words, everything was just out of this world. To start with the warm welcome of the lovely staff, the hospitality and kindness towards us really touched us. The rooms are situated nicely in the area, close to each other but every tent having its own privacy. The views from each tent are stunningly beautiful. We could see giraffes passing us only a few meters away from our terasse. Food and drinks were of high quality and really nicely served, the staff always making sure that we were happy with everything. The gamedrives were amazing! We had the lovely Nash as our driver and she took us to just the right places to see everything possible: lionesses with babies, elephants, giraffes, a male lion, thousands of antilopes and buffalos, zeebras drinking, tens of hippos in the water and even the best of all - a leopard with babies. What surprised us most was how close the animals came to us and how few cars there were at this area. Nash was truly a professional in knowing how the animals behave. Furthermore, her calmness reguralry allowed the animals to walk only a few meters away from us. A surprise bush breakfast was also something so special. And the sundowners with drinks and nibbles, absolutely lovely. What an experience! Our stay was crowned with a special birthday party one evening as three of our familymembers had their birthday during our stay. All of the staff came dancing and singing around us in the diningroom, dressed in the traditional costumes and brought us birthdaycakes with sparklers and our names written on them, giving lovely heartwarming speeches. This really touched and warmed our hearts and we will never forget the love we shared at this place that evening. Thank you again from the bottom of our hearts.
6/10
Response from Property: Thank you for your great feedback. We're delighted to hear that you enjoyed your stay with us! Saruni Basecamp Team
philliiup
Stayed in Dec 2024
Travel with friends
10.0/10
Outstanding
Posted on Jan 7, 2025
Staff are so friendly and accommodating! Our guide, Nash, was so good and told us everything there was to know about the animals and answered every question we had! Food is great and every meal is different! If you want to eat breakfast out in the bush/savannah? No problem. If you want to do a walking safari? No problem. If you want something to drink or eat? No problem. They really help you with everything and sort everything out for you, even your further travels! Really recommended and hopefully one day I will be back to experience the beautiful Naboisho conservancy. Best regards, Jo and Phillip!
Response from Property: Dear Jo and Phillip, We're delighted to hear that you enjoyed your stay with us. Thank you for your great feedback. Saruni Basecamp Team
978cindyb
Stayed in Nov 2024
Travel with friends
10.0/10
Outstanding
Posted on Dec 8, 2024
We had an excellent stay at Leopard Hill—from the above-and-beyond service, delicious food, beautiful surroundings, well-appointed “glamping” accommodations and knowledgeable guide. The smaller camp made the experience feel exclusive and the team could not have done more to make us feel welcome—from a private dinner on the deck of our yurt to a very special breakfast on safari. The animals are of course the highlight, and our guide made sure we got up close and saw everything on our “must see lists.”
martinmyrberg
Stayed in Oct 2024
Family
10.0/10
Outstanding
Posted on Nov 26, 2024
We have really enjoyed our stay at Leopard hill. It was great service and food, and the views from the tent was amazing. Our driver John was great showing us all the animals and giving insight about them. Would absolutely recommend this place and driver!
Response from Property: Dear Martin, Thank you for sharing your wonderful experience with us! We are delighted to hear that you enjoyed your stay and that every aspect of it contributed to making your time with us memorable. We are also pleased to hear that you had an excellent safari experience with our knowledgeable guide John. Thank you for choosing to stay with us, and for the recommendation we hope to have the pleasure of welcoming you back in the future for another unforgettable safari adventure. Saruni Basecamp Team.
Lontron
Stayed in Oct 2024
Travel with friends
10.0/10
Outstanding
Posted on Nov 16, 2024
We had the best time at Leopard Hill. The staff was so attentive and welcoming, the food was top-shelf and our safari was equally exciting and informative. We celebrated a birthday and the whole team joined in the celebration. Would love to return to our new home.
Response from Property: Dear Lontron, Thank you for your wonderful feedback! We are thrilled to hear that your experience at Saruni Leopard Hill was unforgettable and that our team made your stay special. It was truly a pleasure to celebrate the birthday with you, it’s moments like these that make what we do so rewarding. We are also glad to know that you enjoyed the attentive service, exceptional cuisine, and exciting safaris. Knowing that Saruni Leopard Hill felt like your "new home" is humbling. We can’t wait to welcome you back for another incredible stay! Saruni Basecamp Team.
Bill C
Stayed in Mar 2025
Family
2.0/10
Posted on Apr 29, 2025
This was my first Safari with my Brother and the experience was absolutely amazing! All the lodge staff and drivers were very professional and their service was 10 out of 10!! The rooms were spotless and meals were superb. One word, Awesome!
Response from Property: Thank you for sharing your wonderful feedback about your first safari experience with us! We're delighted that you and your brother had such an amazing time at Saruni Leopard Hill. We truly appreciate you choosing our lodge for your first safari adventure and hope to welcome you back for many more "awesome" experiences in the future! Saruni Basecamp Team.
gwitte73
Stayed in Sep 2024
Couples
10.0/10
Outstanding
Posted on Oct 22, 2024
The camp is based in the midst of nature, it is a gem of a place. Tents are so comfortable, you can gaze at the stars whilst being in bed thanks to a motorized tent roof just incredible. The food is stunning, the chef definitely puts his passion in the food. The staff is so welcoming, friendly and caring, you feel even better than at home! The safaris are grand , so many magestical animals to see and the views are incredible! Our guide Salomon was absolutely awesome and so savvy about the animals! It’s with a heart full of amazing memories that we go home ( and sad to leave but we will be back!)
Response from Property: Dear Guest, Thank you so much for your heartwarming feedback! We're thrilled that you had such an incredible stay and that the magic of our camp made you feel right at home. It's wonderful to hear that the comfort of your tent, the starry views, and the delicious food left such a lasting impression, our chef will be delighted to know his passion shone through. We’re especially happy that our team, including Salomon, contributed to your experience, making your safaris even more special. We can't wait to welcome you back for more unforgettable memories. Saruni Basecamp Team.
191colins
Stayed in Sep 2024
Couples
10.0/10
Outstanding
Posted on Oct 21, 2024
Leopard Hill was the third stop on our Kenya adventure. Week had an amazing 3 days at the camp and loved every minute. The day we arrived we sat on our deck and watched as giraffe, elephant, impala, topi, baboons and much more grazed within easy view. The staff are what make the lodge extra special. They’re always available, super helpful and happy to chat. Our safari guide Solomon made our game drives a great experience. He always went the extra mile to make sure we had some great wildlife encounters. And Leopard Hill lived up to its name - we saw leopards almost every day. We had a truly amazing time at Leopard Hill and would go back in a heart beat.
Response from Property: Dear Colins, Thank you so much for your wonderful feedback! We're delighted to hear that Leopard Hill was a memorable part of your Kenya adventure and that you had such an amazing experience with us. It’s truly special to know that the wildlife sightings from your deck and during your game drives with Solomon added so much to your stay. Our team takes great pride in making sure every guest feels welcomed and well taken care of, so it's wonderful to hear they made your time with us extra special. We’re especially delighted that Saruni Leopard Hill lived up to its name for you, with daily leopard sightings! We look forward to welcoming you back for more unforgettable moments in the future. Saruni Basecamp Team.
karla g
Stayed in Sep 2024
Couples
10.0/10
Outstanding
Posted on Oct 8, 2024
Our honeymoon at Leopard Hill Basecamp was pure magic. From the moment we arrived, we felt right at home in our stunning tent #1—it was just beautiful. Waking up to see giraffes and zebras right from our bed? Absolutely surreal. The logistics were on point, making our whole stay so easy and enjoyable. The best part, though, was the people. William, Maria, Ivy, Benson, and everyone else made us feel like we were with family. We left with new friends and memories that will stay with us forever. The safari experience is something everyone should do at least once, and I can’t think of a better place than Leopard Hill to do it. This trip will always have a special place in our hearts, and we can’t wait to come back—hopefully with our kids next time, so they can experience it too. Thank you for giving us the best holiday of our lives ❤️
6/7
Response from Property: Dear Karla, Thank you so much for your heartfelt words! We are truly delighted to hear that your honeymoon at Saruni Leopard Hill was such a magical and memorable experience. It’s wonderful to know that the accommodation provided felt like home and that waking up to the sights of giraffes and zebras made your stay even more special. We’ll be sure to pass along your kind words to William, Maria, Ivy, Benson, and the entire team they’ll be glad to know they made your time with us feel like a family visit. It’s these connections that make every moment unforgettable, and we’re so happy that you left with cherished memories. We can’t wait to welcome you back. Until then, we wish you a lifetime of happiness and adventure together. Saruni Basecamp Team.
N3094JYkatrinab
Stayed in Aug 2024
Couples
10.0/10
Outstanding
Posted on Sep 7, 2024
All round excellent experience. The conservancy has lots of animals, and we were exceptionally lucky seeing so many amazing experiences. The camp is small, so it really feels like you are welcomed into their family and it's not too busy on the drives. A big thank you to Nash, Benson and Mercy who all made the stay memorable. Especially Nash for helping us find the leopard and ensuring we left with our packed lunch on the last day! The tented accommodation was very comfortable with good facilities. The food was excellent and service impeccable. A really great back massage, too, was definitely worth finding the time to book that in as well.
Response from Property: Dear Guest, Thank you for sharing such wonderful feedback about your recent stay with us! We're delighted to hear that you had an exceptional safari experience, and it means the world to us that you felt part of our family. Nash, Benson, and Mercy will be happy to know they helped make your stay memorable, especially Nash’s dedication to ensuring you found the leopard and enjoyed a smooth final day. We’re also glad you enjoyed the comfortable accommodations, excellent food, impeccable service, and even had time to unwind with a massage. We look forward to welcoming you back for more incredible moments in the wilderness. Saruni Basecamp Team.
Sightseer66674655109
Stayed in Jul 2024
Family
10.0/10
Outstanding
Posted on Aug 24, 2024
4 days spent at Leopard Hill with Damah as our guide was just wonderful. The accommodation was stunning, giving a wonderful feeling of being alone in the wilderness. The staff were an absolute pleasure to spend time with and of course the days spent on safari with number one guide Damah, our vote anyway, were unforgettable. Nothing was too hard for her and her knowledge and company was special. It was all we could have asked for and more. Wonderful memories to last a lifetime.
6/10
Response from Property: Dear Guest, Thank you for sharing your wonderful feedback from your recent stay at Saruni Leopard Hill. We are delighted to hear that your four days with us were so memorable and that you found our accommodation stunning and appreciated the sense of seclusion it offers. We are also delighted that our team, and particularly Damah, made such a positive impact on your stay. Her dedication and expertise are truly valued, and we’re glad she helped make your safari unforgettable. We look forward to welcoming you back for more unforgettable moments and new adventures. Saruni Basecamp Team.
Eliud K
Stayed in Feb 2025
Family
10.0/10
Outstanding
Posted on Mar 1, 2025
The best destination “home away from home.” The staff are warm and hospitable. Perfect rooms and excellent service provision. I would recommend it anytime. It is also a nice holiday homes as the facility provides a good family home. Keep it up
Response from Property: Thank you for your glowing review! We're touched that our camp felt like home to you. Our team takes pride in creating that perfect balance of wilderness wonder and heartfelt hospitality. We love that families find a special connection here - it's exactly what we hope to provide. Thank you for recommending us. The wilderness awaits your return! Saruni Basecamp Team
Compass811443
Stayed in Jul 2024
Couples
10.0/10
Outstanding
Posted on Aug 12, 2024
The staff is amazing. Basecamp arranged a tour in Nairobi to the Giraffe centre and elephant sanctuary. It was wonderful. The camp picked us up from our hotel, at arranges the flight to the Mara. Very smooth. Leopard hill is beautiful with animals roaming nearby. The staff is tops!! The guides well educated and always found us amazing sites and every animal we had hoped to see. Since this camp is in the conservatory, there are less vehicles, which makes the trip more peaceful.
Response from Property: Dear Guest, Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that you enjoyed every aspect of your stay, from the smooth arrangements in Nairobi to the unforgettable wildlife encounters at Saruni Leopard Hill. It’s truly gratifying to hear that you found our staff and guides to be exceptional, your kind words inspire us to continue delivering exceptional safari experiences. We believe that the magic of the Mara is best experienced in a peaceful and intimate setting, and we're glad that you appreciated the tranquility of our conservancy. We look forward to welcoming you back to our camp in the near future for another adventure. Saruni Basecamp Team.