Parkroyal Serviced Suites Singapore

Parkroyal Serviced Suites Singapore Reviews

Parkroyal Serviced Suites Singapore

7500A Beach Rd, #01-345/346 The Plaza, 199591, SingaporeView Hotel Details
Parkroyal Serviced Suites Singapore
Parkroyal Serviced Suites SingaporeParkroyal Serviced Suites SingaporeParkroyal Serviced Suites Singapore
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Parkroyal Serviced Suites Singapore Guest Reviews

4.3/5
Very Good
52 review
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.4
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Positive reviews(45)
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Negative reviews(2)
ashikrn
One Bedroom Premium Suite
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 16, 2024
I recently booked my 9-day stay at PARKROYAL Serviced Suites Singapore through Trip.com, and it was an excellent experience from start to finish. Trip.com made the booking process seamless, ensuring a hassle-free journey. The hotel exceeded my expectations with its spacious and well-maintained rooms, exceptional service, and prime location that made exploring the city so convenient. A standout feature was the delicious complimentary breakfast provided daily, offering a variety of fresh and flavorful options to start the day right. I highly recommend both PARKROYAL Serviced Suites Singapore for its quality and comfort, and Trip.com for its ease of use and efficiency. Thank you for making my stay so memorable!
Response from Property: Dear Ashikrn,Thank you for your glowing review! We're delighted to have exceeded your expectations with our rooms, service, location, and breakfast.Thank you for recommending us and we're honored to have made your stay memorable.We look forward to welcoming you back!Simply Yours,AimanAssistant Guest Relations Manager
Sokhoeum
Two Bedroom Deluxe Suite
Stayed in Aug 2023
Business travellers
8 review
4.7/5
Amazing
Posted on Sep 24, 2023
Feel like home here, so convenient! Near supermarket, raffle hospital, not far from public transportation
Response from Property: Dear Guest,Thank you for your kind words! We're thrilled to know that you feel at home here and that our convenient location near the supermarket, Raffle Hospital, and public transportation has added to your overall comfort. Your satisfaction is our utmost priority, and we're excited to welcome you back for another enjoyable stay in the future.Simply YoursGobinath PillaiOperations Manager
Guest User
Two Bedroom Deluxe Suite
Stayed in May 2024
Family
6 review
4.0/5
Very Good
Posted on Jun 16, 2024
Two bedrooms and one living room, spacious and with good views. Convenient transportation around. There is a washing machine and dryer in the room, suitable for long-term stays. There are ants in the room, which is common in tropical countries. The bathroom facilities in the hotel are not sufficient.
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Response from Property: Dear Valued Guest, Thank you for taking the time to share your review. We're delighted that you enjoyed the spaciousness and comfort of our two-bedroom serviced apartments, along with the beautiful views and convenient location. We are deeply sorry for the ant issue in the room and will be taking steps to ensure our housekeeping team is more vigilant in preventing this from happening in the future. We also appreciate your feedback about our bathroom facilities and will consider upgrading our facilities to better meet the needs of our guests. Thank you again for your review and we hope to welcome you back soon. Simply Yours,AimanActing Assistant Guest Relations Manager
Sugar W
Two Bedroom Deluxe Suite
Stayed in Sep 2024
Family
16 review
4.0/5
Very Good
Posted on Dec 18, 2024
Very clean, good service, good room, very good bed and pillow, very comfortable. However, those with strollers and a lot of luggage should consider carefully. The most troublesome hotel is that there is no elevator that can directly reach the taxi station, and it is very inhumane to go around. The apartment is the same as the hotel. The hotel needs the doorman to help carry it down, which is very embarrassing. I go out several times a day, and every time I consider whether to give a tip, I don’t give them a tip, they serve me and work hard. In short, those who don’t have this concern can consider it.
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Response from Property: 親愛的糖W,感謝您抽出寶貴時間與我們分享您對住宿的詳細而誠實的評價!我們很高興聽到您發現我們的酒店非常乾淨、服務周到、房間漂亮、床和枕頭舒適。然而,對於我們酒店的佈局給您帶來的不便,我們深表歉意,特別是沒有直達出租車站的電梯。我們理解這一定是多麼令人沮喪,尤其是在攜帶嬰兒車或沉重的行李旅行時。我們感謝您的反饋,並承認我們當前的設計可能不適合行動不便的客人。我們將考慮您的意見以進行未來的改進。關於門衞的幫助,我們很高興他們能夠提供幫助,但我們也理解必須反覆尋求幫助並考慮給小費的尷尬。我們將審查我們的流程,看看是否有辦法讓我們的客人獲得更加無縫和方便的體驗。再次感謝您的反饋,我們很高興總體而言您在我們這裏度過了舒適的時光。我們希望將來有機會再次歡迎您回來。簡單的你的,艾曼助理賓客關係經理
Anonymous User
One Bedroom Premium Suite
Stayed in Mar 2024
Family
6 review
3.0/5
Posted on May 6, 2024
The room is quite big, and the facilities are average, which is actually pretty good in a place like Singapore.
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Response from Property: Dear guest: Thank you for sharing your wonderful review! We're glad you enjoyed your spacious room and our amenities. We are proud to offer comfortable accommodation and exceptional service in the heart of Singapore. Our team thanks you for recognizing their hospitality. We are delighted that you found us a great value and convenient location. We look forward to your visit again! Just for you, Aiman ​​Assistant Customer Relationship Manager
Anonymous User
One Bedroom Deluxe Suite
Stayed in Oct 2024
Solo travellers
32 review
3.7/5
Posted on Dec 19, 2024
Not too good, not too bad
Original TextTranslated by Google
Response from Property: Dear valued guest, thank you for taking the time to share your honest review of your stay with us. We're sorry to hear that you had an average experience and thank you for your candid feedback. While we are pleased that we did not encounter any major issues during your stay, we are also disappointed that we did not exceed your expectations. We are always striving to improve and provide the best experience for our guests. If you would like, could you provide us with more feedback on what we could do differently to make your stay more enjoyable? Your feedback is valuable in helping us improve. Thank you again for choosing to stay at our hotel, and we hope to have the opportunity to provide you with better services in the future. Simply yours, Aiman ​​Assistant Guest Relations Manager
Freedom05403284705
Stayed in Dec 2024
Solo travellers
5.0/5
Outstanding
Posted on Jan 20, 2025
During my one-month stay, thanks to the friendly and considerate hotel staff, I was able to enjoy a very pleasant and comfortable life without feeling any inconvenience or sense of unfamiliarity in a foreign place. In particular, I believe that Cindy and the current rotation staff are not only highly professional but also warmer and more welcoming than staff at any other hotel in any country. I sincerely want to express my heartfelt gratitude to them. The hotel facilities and room conditions were slightly dated, but they were quiet and clean. The swimming pool and gym were spacious, convenient to use, and overall very satisfying.
6/12
WanderlustJudyGrace
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Nov 4, 2024
My husband and I had an absolutely fabulous stay at ParkRoyal Serviced Suites Beach Road during our recent visit to Singapore in October 2024. This visit was a celebration of my 60th birthday and so we really wanted the place where we lived for the time in Singapore to be extra special and we were not disappointed. The building is centrally located and within easy walking distance from one of the iconic locations in Singapore, Haji Lane and nearby to Arab Street. The rooms were spacious and clean, and we had a lovely view from the living room which provided a beautiful backdrop to early and late-night tea drinking. Housekeeping came daily except for Sunday, (which was fine with us). The gym was compact and had all the necessary equipment to remain in shape over a holiday including countless epicurean delights. The Spa was delightful and easily accessible while breakfast could be had at downstairs at Ginger restaurant or at any of the nearby eateries. Ginger offers a buffet with a lot of food choices. We used the airport transportation that was offered by the hotel to take us to the airport, and this was a seamless process. However, by far the best thing about ParkRoyal Serviced Suite was the staff! They were warm, friendly, knowledgeable and really great representatives of both the hotel and their country. Always a pleasant greeting as you entered or left the hotel without being intrusive and this obtained across the board with each staff member we encountered. Cindy, Kisho, Alfonso and Oscar are worth Employee of The Year Awards. They were kind enough to give me a birthday cake on my birthday and gifted me with an orchid bloom. I am a huge orchid lover, so this was a perfect symbolic offering. Interestingly I also received a birthday cake from the lovely people at the Spa! The people are who made this stay a wonderful experience.
Response from Property: Dear WanderlustJudyGrace, We're deeply grateful for your glowing review! Your 60th birthday celebration will forever hold special memories, and we're honored ParkRoyal Serviced Suites Beach Road played a pivotal role. Our entire team, particularly Cindy, Kisho, Alfonsa and Oscar, are thrilled to have contributed to your exceptional stay. Your appreciation for their dedication and thoughtful gestures, including the birthday cake and orchid, genuinely touches our hearts. Our central location, spacious accommodations and amenities ideally suited your needs. Ginger's buffet and nearby eateries provided delightful dining experiences. Thank you for recognizing our commitment to exceptional service. We eagerly anticipate welcoming you back. Simply Yours, Aiman Assistant Guest Relations Manager
maryyeo
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Aug 30, 2024
Having tried some other serviced apartments, we felt this stay was one of the best because: - extremely good location - Bugis area and Haji Lane right across the road from the hotel were full of good restaurants, cafes and bars - both traditional and modern ones with numerous cuisines - Nicoll Highway MRT station just three minutes' walk away, bus stops in front, and most of our taxi rides to areas of interest were under 20 minutes - wonderful view of Kallang Basin and Indoor stadium to wake up to - spacious with a full kitchen with washer dryer, living room and two bedrooms - comfortable stay and grateful housekeeper whom we shared some snacks with - two outdoor pools with plenty of deck lounge chairs on the spa level - great value for six nights Last but not least, Tyas at the front desk was lovely. Not sure how she does it, but she was always cheerful when she sees us, even though we checked in and returned to the hotel close to midnight every night! Thanks for recommendations for the food stores in the basement and for helping us sign up for the Accor membership too!
Response from Property: Dear Maryyeo, We are delighted to receive your glowing review and would like to express our sincere appreciation for the time taken to share your feedback. We are thrilled to hear that your stay with us was one of the most enjoyable you have experienced, and we are pleased that our strategic location, spacious apartments, and exceptional service met your expectations. Our team, particularly Tyas at the front desk, strives to provide outstanding service, and we are grateful for your kind recognition of their efforts. We appreciate your gracious gestures towards our staff and look forward to the pleasure of welcoming you back to our hotel in the future! Thank you. Simply Yours, Aiman Assistant Guest Relations Manager
Inspire44029013847
Stayed in Nov 2024
Solo travellers
5.0/5
Outstanding
Posted on Dec 22, 2024
Such kind personnel - stayed in the serviced suites for 9 months and they always put a smile on my face, felt like family. Also always prompt on addressing any issues at all. Would highly highly recommend! Thank you Cindy, Oscar, Tyas, Aiman, Kisho and Alfonsa!!
Chris Martin W
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Sep 18, 2024
We had a fantastic stay at the serviced suites during our family vacation. Front desk has always been very friendly, helpful, and accommodating. Special thanks to Cindy for being incredibly attentive and making sure our stay was comfortable and hassle-free. The apartment itself was nice and tidy, with all the amenities we needed readily available or provided upon request. The location, right across from Arab Street, was perfect for exploring the city, with many points of interest within easy reach, whether by walking or a short ride. We truly enjoyed our time here and would definitely recommend it to anyone looking for a convenient and comfortable place to stay. We’ll surely come again!
Response from Property: Dear Chrismartinw2024, We appreciate your thoughtful review regarding your recent stay at our serviced suites. Your positive feedback is invaluable to us. Our team is delighted to have provided exceptional service, particularly Cindy, whose attentiveness ensured a hassle-free experience. We're pleased our apartment met your expectations, offering comfort and convenience. Our prime location, adjacent to Arab Street, facilitated effortless exploration of Singapore's attractions. We're thrilled you enjoyed the city's cultural offerings. Your recommendation is greatly appreciated. We eagerly anticipate your return. Thank you. Simply Yours, Aiman Assistant Guest Relations Manager
Guest User
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Mar 15, 2024
I want to express my pleasure with your lovely hotel parkroyal serviced suites Singapore which made my stay was very happy and fantastic and so memorable from 1st to 8th March 2024 in 22-305 apartment. I want also especially to thank Mrs Cindy, really appreciate her efforts and her warm welcome for us and great services introduced for us allover our stay Again thanks alot for parkroyal staff And never to forget this lovely trip and see you soon Best regards,
Euan L
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 31, 2024
My family and I enjoyed our stay at Parkroyal Serviced Suites. The service from start to finish cannot be faulted. Reasonable requests were readily accommodated. The front of house staff were super helpful. One of the members of our travelling party required mobility assistance and the staff were only too happy to help. Special mention must be given to Oscar, Aiman, Cindy, Sini and Hassan. Thank you all. I won't hesitate to book again on my next visit to Singapore.
Response from Property: Dear Euancl, We are delighted to receive your wonderful review and would like to express our sincere gratitude for the time taken to share your feedback. We are thrilled to hear that you and your family enjoyed your stay at Parkroyal Serviced Suites, and that our service met your expectations from start to finish. We strive to provide exceptional service, and it's heartening to know that our team readily accommodated your reasonable requests. Our front of house staff are indeed super helpful, and we're glad they made a positive impact on your stay. We're also pleased to hear that they provided excellent assistance to the member of your travelling party who required mobility aid. We would like to extend our special thanks to you for acknowledging the outstanding service provided by Oscar, Aiman, Cindy, Sini, and Hassan. They are truly assets to our team, and we're grateful for your kind recognition of their efforts. Once again, thank you for choosing Parkroyal Serviced Suites. We look forward to the pleasure of welcoming you back on your next visit to Singapore. Simply yours, Aiman Assistant Guest Relations Manager
Watsfuzzy
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Aug 10, 2024
This place is perfect for the family. It is in close proximity to many attractions including marina bay sands, art science museum, and the mrt train is less than 10 minutes walk. Although the building is a little dated, the room is clean and modern, and the price is very reasonable. Service was a stand out, rooms were cleaned well and Cindy from the front desk was extremely helpful. Would stay here again!
Response from Property: Dear Watsfuzzy, We appreciate your glowing review of our property! We're delighted to hear that our strategic location, modern rooms, and competitive pricing met your family's needs. Your kind words about our housekeeping team's attention to detail and Cindy's exceptional service at the front desk are truly appreciated. We take pride in providing a comfortable and convenient stay for our guests, and we're thrilled to have exceeded your expectations. We look forward to welcoming you back in the future. Simply Yours, Aiman Assistant Guest Relations Manager
GoPlaces36364961262
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jul 20, 2024
We stayed here with family room very spacious for kids. Reception Cindy very helpful and cheerful and she always play with our son And take care our family well. The apartment / hotel is located in the heart of the Singapore with easy access to all sorts of shops and dines. The amenities here have been well maintained. We enjoyed every single day here and will definitely stay here again next time in town.
Response from Property: Dear GoPlaces36364961262, Thank you for taking the time to share your wonderful review! We're thrilled to hear that you and your family had a great stay with us, and that our spacious family room met your needs. We're especially grateful for your kind words about Cindy, our reception team member - we'll be sure to pass on your praise! We're glad you enjoyed our convenient location and well-maintained amenities. We strive to provide an exceptional experience for all our guests, and it sounds like we hit the mark for you. We can't wait to welcome you back to our hotel again soon! Simply Yours, Aiman Assistant Guest Relations Manager