Parkroyal Serviced Suites Singapore Reviews

I recently booked my 9-day stay at PARKROYAL Serviced Suites Singapore through Trip.com, and it was an excellent experience from start to finish. Trip.com made the booking process seamless, ensuring a hassle-free journey. The hotel exceeded my expectations with its spacious and well-maintained rooms, exceptional service, and prime location that made exploring the city so convenient. A standout feature was the delicious complimentary breakfast provided daily, offering a variety of fresh and flavorful options to start the day right. I highly recommend both PARKROYAL Serviced Suites Singapore for its quality and comfort, and Trip.com for its ease of use and efficiency. Thank you for making my stay so memorable!

Feel like home here, so convenient! Near supermarket, raffle hospital, not far from public transportation

Two bedrooms and one living room, spacious and with good views. Convenient transportation around. There is a washing machine and dryer in the room, suitable for long-term stays. There are ants in the room, which is common in tropical countries. The bathroom facilities in the hotel are not sufficient.

Very clean, good service, good room, very good bed and pillow, very comfortable. However, those with strollers and a lot of luggage should consider carefully. The most troublesome hotel is that there is no elevator that can directly reach the taxi station, and it is very inhumane to go around. The apartment is the same as the hotel. The hotel needs the doorman to help carry it down, which is very embarrassing. I go out several times a day, and every time I consider whether to give a tip, I don’t give them a tip, they serve me and work hard. In short, those who don’t have this concern can consider it.

The room is quite big, and the facilities are average, which is actually pretty good in a place like Singapore.

Not too good, not too bad

I stayed on Level 19 in a Deluxe One-Bedroom Apartment; which was very spacious, modern, comfortable and impressive. I loved the fact that the lounge and kitchen area were in a separate area and both rooms included large TV's with super fast Wi-Fi. This suite also included a private bathroom with shower and a washing machine and clothes drying rack. I enjoyed very friendly staff with an on-site restaurant, bar and lounge area, perfect for an evening glass of wine of a nice cold beer to escape the heat. If you are seeking a very affordable and conveniently located apartment (only 5 minutes walk to the closed station and a 5 minute taxi ride to the Marina Bay Sands); you must consider staying at the Park Royal Serviced Suites. The staff are also very friendly and helpful.

During my one-month stay, thanks to the friendly and considerate hotel staff, I was able to enjoy a very pleasant and comfortable life without feeling any inconvenience or sense of unfamiliarity in a foreign place. In particular, I believe that Cindy and the current rotation staff are not only highly professional but also warmer and more welcoming than staff at any other hotel in any country. I sincerely want to express my heartfelt gratitude to them. The hotel facilities and room conditions were slightly dated, but they were quiet and clean. The swimming pool and gym were spacious, convenient to use, and overall very satisfying.

We stayed for 2weeks from november 22nd to december 8th 2024. We booked the 2 bedroom deluxe for 3 adults and 2 kids. Service from front desk was the best I have ever experience. They were accomodating and helpful to all our needs. Our microwave was not working so we called reception and they immediately replaced it with a brand new one. We noticed the aircon was not working to optimum and they came to clean and service the next day. Also they brought us a floor standing air filter unit. Very thoughtful of them. The apartments are convinently located along Beach road with 2 mrt stations within walking distance - Nicoll mrt and Bugis mrt. Arab street is right across the road with lots of good eating places and shops. Bugis was only 10mins away. Also in the basement of the service apartments building there is a little coffeeshop selling wanton mee, baos, breakfast noodles and hot drinks. A pastry shop, 7 eleven, dry cleaners and a minimart-a big plus for getting those necessities and extras for the familyThe apartment was spacious with 2 bathrooms, 2 bedrooms and fully equipped kitchen. Clean and tidy. Our stay was memorable and we will definitely come back again! Thank you Aiman and Kisho for making our stay memorable. You went out of your way to help us. We hope to come back soon!! Selva Nadarajah Norway

I had a wonderful stay at the hotel. The room was clean, comfortable, and well-maintained, making it easy to relax after a long day. I’d especially like to thank Cindy at the front desk—she was incredibly polite, friendly, and helpful throughout my stay. Her warm demeanor and professionalism made me feel genuinely valued as a guest.

I and my family lived in this serviced apartment for over 8 months and we enjoyed it. The location is convenient but relatively tranquil. The facilities are of good quality and standards. Most importantly, the staff are extremely friendly, considerate and helpful. Oscar Jiang is particularly nice to my family. He gave us lots of help and local guidance and make us feel at home. By the way, I love the coffee at the lobby. I think it tastes better than Starbucks.

Thanks to Cindy’s warming and caring hospitality, she helped to make my stay to be very comfortable. When I needed assistance, she offered prompt responses with a lovely smile and positive recommendations. I would definately stay again just for Cindy.. I arrived very late on my arrival date and thanks to Cindy, the check in was smooth sailing closer to midnight. Appreciates all the help.

I would like to comment on a staff from park royal service suites her name is cindy she is very helpful with the checking in and her performance exceeded far more than expectations and the hotel is lucky to have a staff like her and will definitely recomend my friends and family to stay!

My husband and I had an absolutely fabulous stay at ParkRoyal Serviced Suites Beach Road during our recent visit to Singapore in October 2024. This visit was a celebration of my 60th birthday and so we really wanted the place where we lived for the time in Singapore to be extra special and we were not disappointed. The building is centrally located and within easy walking distance from one of the iconic locations in Singapore, Haji Lane and nearby to Arab Street. The rooms were spacious and clean, and we had a lovely view from the living room which provided a beautiful backdrop to early and late-night tea drinking. Housekeeping came daily except for Sunday, (which was fine with us). The gym was compact and had all the necessary equipment to remain in shape over a holiday including countless epicurean delights. The Spa was delightful and easily accessible while breakfast could be had at downstairs at Ginger restaurant or at any of the nearby eateries. Ginger offers a buffet with a lot of food choices. We used the airport transportation that was offered by the hotel to take us to the airport, and this was a seamless process. However, by far the best thing about ParkRoyal Serviced Suite was the staff! They were warm, friendly, knowledgeable and really great representatives of both the hotel and their country. Always a pleasant greeting as you entered or left the hotel without being intrusive and this obtained across the board with each staff member we encountered. Cindy, Kisho, Alfonso and Oscar are worth Employee of The Year Awards. They were kind enough to give me a birthday cake on my birthday and gifted me with an orchid bloom. I am a huge orchid lover, so this was a perfect symbolic offering. Interestingly I also received a birthday cake from the lovely people at the Spa! The people are who made this stay a wonderful experience.