Dizzy Daisy Hostel Reviews

Will visit again. Love the setup of the hostel.

Good location. The room was spacious. The toilet was adequate. Overall, it was not a bad choice for a stay

Perfect location but overcrowded with lot of different weird people staying in . Beds are very uncomfortable and very difficult to sleep on . Kitchen is ok and sharing area . Stuff half sleep but friendly . Overall good to stay for max one night . 10 min from old town !

Booked a private room with shared bathroom; room and bathroom was clean. Great location, helpful staff

Very nice hostel, staffs are so friendly and helpful. Clean and comfortable room and bed. Will be back again. ❤️

Good and helpful staff. The room is clean but there is no cup in the room.

The room was very spacious, with a hall and kitchen, halfway between the city center and the train station. The hostel was very attentive.

Good location, 10 minutes walk from Krakow Central Station. The room was very spacious, and even though it was a hostel, it was large enough to spread out my suitcase. There was a shared kitchen, a spacious lounge, and the staff were kind. I highly recommend this place if you are staying in Krakow.

洗濯機と乾燥機が無料で使えたことが何より嬉しかったです。立地も良く、主要な観光スポットに徒歩で行けました。共用のキッチンとリビングルームがあり、夜行バスで朝早く着いた時に利用させてもらいました。便利でした。

Cleanliness 8/10 Atmosphere 5/10 Location 8/10 Equipped 9/10 Security 7/10 Staff 6/10 Everything is clean at any given time, not spotless though. Good shower rooms with possibility to actually put your clothes somewhere and not just the floor. Huge lockers in very spacious rooms. However, room floors and beds are sooooo squeaky (to a point where it's basically safety feature, haha: You can always hear if somebody openes the door, walks around or climbs a bed, even if you were asleep). Bedside lamp, power plug and proper shelf to put belongings during the night next to every bed! The dorm rooms are not renovated like the private rooms that are shown in the pictures. Not so busy area, so not a lot of noise from the outside, even with open windows. Well equipped kitchen with free black tea and coffee. Unfortunately, not a lot of atmosphere, people hanging around were mainly busy with their notebooks. Staff is okay, not overly happy to answer questions + they had difficulties shortening my reservation (I've checked that before & was told it will be fine to do so, the next day the receptionist told me it is not possible and she has to check with the manager. We are talking about cancelling a refundable booking's night 3d before...).

I loved the location, so easy to navigate! I booked a twin room (shared bathroom), everything was super comfortable and clean amd safe. I also loved the 24/7 reception as had a late flight. Throughly enjoyed Krakow amd would definitely recommend the Dizzy, especially for the price you cannot go wrong.

As a young female I would never stay here ever again or wish for any of my friends or anyone to stay here!!!! Firstly, the rooms are super basic and old, there is no air flow whatsoever and no AC, therefore it is extremely difficult to get any sleep during the stay. Not to mention the lack of competence from staff who work there and the lack of communication and respect for guests from management. Whilst I was staying there in a private room with my boyfriend, it was late at night around 2330 when my boyfriend went for a shower. The showers are located on the same floor as the rooms as they are an annex. I was just about to go to sleep and wait for him to come back from the shower when a large drunken, shirt less and aggressive man entered our private room (Block B room 14). I was shocked and felt extremely scared and vulnerable. Luckily my boyfriend heard the commotion and ran into the room asking the man to leave. We called the hotel reception and asked for help, as the man then went into the bathroom and began throwing things around and staring at us. We felt intimidated and threatened! The receptionist who was working, said this person wasn't even a guest of the hostel which makes this even more shocking! They state on booking websites that they have 24 hour security which clearly is not true as this wouldn't have happened, and when asked at reception they said they do not have security and do not monitor people coming in and out of the hostel. Which is also laughable as the luggage storage key sits on the reception so anyone could access the luggage. After speaking to the hostel staff they then offer only a 10% refund. This is not acceptable compensation to what had happened and the fear that has been left with us. The hostel have made us feel unheard throughout all of this. If I had been alone in the room or with another female I dread to think what could have been the outcome. We sent an email to the management team over a week ago and have had no response. DO NOT STAY HERE!!!!!!!

Dizzy Daisy Hostel is near the old town of the best city of Poland, Krakow. You can walk also easily to the shopping mall, Galeria and Krakow main train station and bus station, Dworzec. Kitchen is good there are nice tables and available kitchen materials. You can make your meals there. The very big problems are, WiFi as many guests complainted about that. Forget the WiFi! The staff always said yes there's or we will check but nothing changed. They must know that all the travelers need to get WiFi for their plans. They didn't solve this problem when we stayed. The room is big enough but I can't say about the comfortable about the beds and the heating system. Bed was very thin and not comfortable. They must change the beds. They organise pub crawl but I think their information is wrong or they didn't join this pub crawl. We met with two girls in the Rynok and they took us first very bad hostel and they don't offer good quality drinks. If you want better you must pay they said. It was really stupid organisation I have ever been... I don't recommend that. Krakow is nice city and there are many options. There are many bars and clubs thete. You can go any by yourself.

The https://shh.travel/ website shows 6 co-owners, highly responsive to positive comments but completely indifferent to complaint email. So I post my unanswered email here. My husband and I stayed at Dorm 3 of Dizzy Daisy Downtown Hostel Krakow from January 27-29, 2022. Dorm 3 is fully booked on the 29th so we moved to Dorm 1 instead. We are elderlies (and we are Asian) very much prefer lower bunk beds. My husband went to Dorm 1 after 10am to check available lower bunks. One young man staying at Dorm 1 asked my husband "What do you want". My husband said we stay at Dorm 1 tonight. The man then told my husband to speak at a lower voice because someone is sleeping but he spoke much louder. I went to Reception to brief the lady receptionist about this unfriendly person in Dorm 1. At around 11.30am, my husband went to Dorm 1 to check available lower bunks again. The man ordered my husband to "get out or I am going to make a complaint at Reception". My husband replied "Let's go together to Reception". On the way down the stairs, the man swearing at my husband. Just a few steps before reaching the ground, the man, with both hands, pushed my husband from the back. My husband hit on the wall and bounced through the door to the Reception area. My husband fell on his knees and physically hurt. The Receptionist told the man to stop. Three staying guests helped to bring my husband standing up. The incident was witnessed and the hostel said it's recorded by CCTV. The Receptionist told the man to leave but offered to give him a refund. I disagreed to let him go and asked the Receptionist to call the Police - this is an assault which is a criminal offence. The man went back to the Dorm to pack. Receptionist called Security and "I thought" Security called the "Police". In about 10 minutes, the man returned the keys at Reception. Receptionist told him he need to wait for the Police. Without insisting to get a refund, the man said "good bye" and ran away like a fugitive. Soon after the man stepped out, two Security Guards arrived. I said to the guards they should bring the man back as he had just walked out. That did not happen. I was offered an explanation though. Policemen came. Two of them took my husband going around in a Police car trying to find the man but to no avail. I strongly insisted to file a report at the Police Station to have the man arrested. My husband decided not to proceed as the man had already paid a price to have disgraced his country and his fellow Danish. After Policemen left, I asked the Receptionist our accommodation arrangement for the night. We were offered a free upgrade to a twin-room with shared bathroom but after a quick discussion with husband we thought we should be compensated for a free room for the night. The Receptionist told me to come back after 2pm and get a reply from the Reception Manager. I spoke to Reception Manager at 4pm, she was calm and not quite empathetic as if assault is no big deal in