Bestow Boutique Hotel Reviews

The staff was very nice. I booked a dormitory room, but they upgraded me because they said a single room was available, but the single room was terrible. The space in which the room was located was closed off, and even though the shower, toilet, and sink were all in the hallway, there was no window, and only one small ventilator, so the air flow was poor and it always smelled moldy. They must have mopped the room, but the single room, which was like a prison cell, had no windows or ventilators, so the floor was still wet even the next day. It was the first time that a quick-drying towel hadn't dried even after a day. I thought I couldn't live there, so I requested the original dormitory room, but they said it was a no-good room, although I couldn't understand the exact reason because of my poor English skills. They said that the other room with a window (cheap but extra charge) wouldn't be available until tomorrow. However, I couldn't put up with a similar room with a window, so I changed hotels. Since I paid through the website, I wasn't refunded. That's understandable, but... The staff listened to me and tried to solve the problem, but the room was terrible. I don't know about the other rooms.