1012, Jln Sultan Ismail, Chow Kit, Kuala Lumpur, 50100, MalaysiaView Hotel Details
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The Chow Kit - an Ormond Hotel Guest Reviews
4.5/5
Great
202 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.1
Service4.6
Cleanliness4.6
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All reviews(202)
Positive reviews(196)
Reviews with photos/video(77)
Well designed(18)
Delicious breakfast(18)
Parking difficult(16)
Convenient location(16)
Loved the view(11)
Easy to get around(10)
Located in the city centre(5)
Tasty restaurant(4)
Negative reviews(6)
Sofya Najib
The Twin Den
Stayed in Sep 2024
Couples
19 review
4.7/5
Amazing
Posted on Sep 17, 2024
My husband and I recently had the pleasure of staying at this hotel, and I must say, the experience exceeded my expectations in many ways.
From the moment we arrived, the front desk staff greeted us with warm smiles and genuine friendliness. They went above and beyond to ensure my check-in was smooth, providing valuable insights about the hotel amenities and ways to get around using the public transport. Special shout out to Joseph for his assistance.
Despite the hotel being located next to a bustling main road, I was pleasantly surprised by the tranquility of the room. We barely heard anything from the outside. The room itself is quite small but it's ok enough for the two of us.
The highlight of our stay was undoubtedly the super à la carte breakfast and their recommendations were spot-on. Must try their toast.
Highly recommend this hotel to anyone looking for a relaxing getaway without compromising on service quality.
Response from Property: Dear Sofya Najib, thank you so much for your wonderful review! We're thrilled to hear that you and your husband had such a positive experience at our hotel. It's great to know that our staff, especially Joseph, made a lasting impression with their friendly service and helpful insights. We're also pleased that you found the room tranquil and enjoyed our à la carte breakfast—especially the toast! Your recommendation means a lot to us, and we can’t wait to welcome you back for another relaxing getaway! Best Regards, Claudia | Guest Relation Manager
Anonymous User
The Twin Den
Stayed in Sep 2024
Couples
6 review
4.2/5
Very Good
Posted on Sep 24, 2024
Friendly staff. Great service. Spoiled plumbing system but receptionist resolved it quickly:)
Response from Property: Dear Guest, thank you for your kind review! We're delighted that you enjoyed our friendly staff and great service. We apologize for the plumbing issue but are glad our team could resolve it promptly. We hope to welcome you back soon! Best Regards, Claudia | Guest Relation Manager
Boom Jedsada
The King Den - KL Room with City View
Stayed in Sep 2024
Travel with friends
16 review
5.0/5
Outstanding
Posted on Sep 10, 2024
Nice view to see the monorail. The staff is kind and suggested to try their breakfast. The room is classic & room is comfortable to sleep well. Will come back again
Response from Property: Dear Boom Jedsada , thank you for your kind words! We're glad you enjoyed the view of the monorail and found the room comfortable. It's great to hear our staff's breakfast suggestion added to your experience. We look forward to welcoming you back soon! Best Regards, Claudia | Guest Relation Manager
Guest User
The Den
Stayed in Sep 2024
Solo travellers
1 review
4.0/5
Very Good
Posted on Sep 14, 2024
Comfortable art-deco themed hotel in the heart of KL. Conveniently located near the monorail to get you to various sights in a short time. Rooms are cozy and well designed. My only gripe was the lack of tea/coffee making facilities - which is surprising for a 4-star hotel. Hotel staff are pleasant and make the stay pleasant overall.
Response from Property: Dear Guest , thank you for your wonderful review! We're thrilled to hear you enjoyed the art-deco theme and found our location convenient for exploring Kuala Lumpur. We appreciate your feedback about the tea/coffee making facilities, and we will take that into consideration for future improvements. It's great to know that our staff contributed to your pleasant experience. We hope to welcome you back soon! Best Regards, Claudia | Guest Relation Manager
Guest User
The Den
Stayed in Aug 2024
Solo travellers
4 review
4.2/5
Very Good
Posted on Aug 30, 2024
far from tourist spots but near Quill and Sogo malls. In a quieter area but near a major highway
Response from Property: Dear Guest, thank you for your review! We're happy to hear that you appreciated the proximity to Quill and Sogo malls and the quieter atmosphere. While we may be a bit farther from some tourist spots, we're glad you found the location convenient and well-connected to the main highway. We hope to welcome you back soon! Best Regards, Claudia | Guest Relation Manager
BUKIT AMAN
The Den
Stayed in Sep 2024
Couples
18 review
4.7/5
Amazing
Posted on Sep 9, 2024
Very nice hotel. Strategic location near to mall and public transport can get easily.
Response from Property: Dear Bukit Aman, thank you for your lovely review! We're glad you enjoyed the hotel's strategic location and ease of access to the mall and public transport. We look forward to welcoming you back for another great stay! Best Regards, Claudia | Guest Relation Manager
Guest User
The King Den - KL Room with City View
Stayed in Aug 2024
Travel with friends
10 review
4.5/5
Great
Posted on Sep 1, 2024
Good hotel in Chowkit, transport near by and worth the price. Clean, breakfast good and a good 3 star hotel in KL.
Response from Property: Dear Guest, thank you for your review! We're delighted to hear you enjoyed your stay and found our hotel clean, with good breakfast options and convenient transportation nearby. We appreciate your kind words and hope to welcome you back for another stay in the future! Best Regards, Claudia | Guest Relation Manager
Bryooauan
The King Den
Stayed in Jul 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Aug 31, 2024
Overall, I had one of the best stay in KL so far. Can’t believe there is such a gem in the middle of KL.
Please, if you ever travel to KL for the first time come and stay here. The rest of your trip will be smooth for sure.
Response from Property: Dear Bryooauan, thank you so much for your kind words! We're thrilled to hear that you had one of your best stays in KL with us and that you consider us a hidden gem in the city. We truly appreciate your recommendation, and we look forward to welcoming you back on your next trip to KL! Safe travels! Best Regards, Claudia | Guest Relation Manager
Aiman Hakim M. A
The Towkay Suite
Stayed in Jun 2024
Couples
12 review
5.0/5
Outstanding
Posted on Jun 20, 2024
Experience a good memories here. Kudos to the teams. The private dinner was nice. The staffs also were friendly
Response from Property: Dear Aiman Hakim, thank you for sharing your experience with us! We're delighted to hear that you have good memories of your time here, especially enjoying the private dinner and our friendly staff. It was our pleasure to ensure you had a memorable stay. We look forward to welcoming you back for more wonderful moments. Best Regards, Claudia | Guest Relation Manager
Ho
The Den
Stayed in Jun 2024
Family
9 review
3.7/5
Posted on Aug 27, 2024
Lovely boutique hotel with a charming atmosphere. Unfortunately the restaurant was closed for a private event during our stay and there weren't many dining options nearby. Parking was outdoors, and we were caught in a heavy downpour upon arrival, leaving us stuck in the car for a while.
Response from Property: Dear Ho, thank you for sharing your feedback. We're thrilled that you enjoyed the charming atmosphere of our boutique hotel. We apologize for the inconvenience caused by the restaurant being closed for a private event and the limited dining options nearby. We're also sorry to hear about the parking situation and the heavy downpour upon your arrival. Your comments are valuable, and we’ll take them into consideration to improve our guest experience. We hope to have the opportunity to welcome you back and provide a better experience in the future. Best Regards, Claudia | Guest Relation Manager
Guest User
The King Den - KL Room with City View
Stayed in Jun 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Jun 17, 2024
The room is very new and clean. Love the design, staff is very friendly and we are lucky to be able to check in earlier. LRT station nearby and lots of stalls for supper. Overall, pleasant stay!
Response from Property: Dear Guest, thank you for your review! We're delighted to hear that you had a pleasant stay with us. Our team works hard to provide a clean and welcoming environment, and we're glad to hear that you enjoyed the design of the room and found our staff friendly. We understand the importance of early check-ins and are happy we could accommodate you. It's great to hear that you found our location convenient for exploring and dining. We look forward to welcoming you back on your next visit! Best Regards, Claudia | Guest Relation Manage
Ki Yang
The Den
Stayed in Jun 2024
Solo travellers
11 review
4.7/5
Amazing
Posted on Jun 17, 2024
Room is very clean. Mattress and pillows are comfortable. Staffs are very welcoming and helpful. Breakfast is super delicious. Signature prawn pasta is highly recommended. Hotel is within walking distance to both monorail and lrt station. 9 mins walk away from cafes and restaurants such as 103 coffee, tapestry and Limapulo.
Response from Property: Dear Ki Yang, thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us. Providing a clean and comfortable environment for our guests is a top priority, and we're glad to hear that you found the room to your liking. Our staff strives to provide the best service possible, and we're thrilled to hear that they were able to make your stay enjoyable. We're also glad to hear that you enjoyed our breakfast options and found the location convenient. We appreciate your recommendation and look forward to welcoming you back on your next visit! Best Regards, Claudia | Guest Relation Manager
Azmi
The Den
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 15, 2024
Love the environment, elegance look, small but very functioning, near to Monorail Tunku Medan stations & delicious food for breakfast
Response from Property: Dear Azmi, great to hear you enjoyed your stay! We're delighted you appreciated our hotel's environment, elegance, and functionality. It's also wonderful to hear you found our location convenient and enjoyed the delicious breakfast. We look forward to welcoming you back on your next visit! Best Regards, Claudia | Guest Relation Manager
modernwhorefare
The King Den - KL Room with City View
Stayed in Jun 2024
Couples
10 review
4.7/5
Amazing
Posted on Jun 14, 2024
Excellent and well trained service staff. Lights for lift can be brighter though. Other than that I had a great stay. Breakfast was wonderful too albeit not your usual buffet style.
Response from Property: Dear Clement, thank you for your kind review! We're thrilled to hear that you had a great stay and enjoyed our excellent and well-trained service staff. We appreciate your feedback about the lift lighting and will look into making it brighter. It's wonderful to know you enjoyed our breakfast even though it's not the usual buffet style. We look forward to welcoming you back soon! Best Regards, Claudia | Guest Relation Manager
Epiphany Quilaman
The Towkay Suite
Stayed in Jun 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Jun 12, 2024
This is one of the most gorgeous hotels I've ever stayed in. The rooms, lobby, bar and restaurant are tastefully designed and the hotel's interior and exterior aptly match the town's atmosphere. The staff were also very accommodating, friendly and helpful. I would love to stay here again.
Response from Property: Dear Epiphany Quilaman, thank you for your wonderful review! We're delighted to hear that you enjoyed our tasteful design and found our staff accommodating, friendly, and helpful. It's great to know that our hotel's interior and exterior resonated well with the town's atmosphere. We look forward to welcoming you back for another memorable stay! Best Regards, Claudia | Guest Relation Manager