Seyearn Boutique Hotel Reviews

Response from Property: Dear guest, thank you very much for your compliment. The hotel is located next to Tangzixiang subway station. It has a superior geographical location, spacious and comfortable space, warm and comfortable rooms, clean and tidy. Many bright spots are waiting for you to experience and discover! May Xiaoyue become the best choice for your future travels, and look forward to your visit again!

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！

Response from Property: Dear guests: Hello! Thank you very much for coming. As the Spring Festival is a traditional Chinese festival during your stay, many commercial streets are on holiday. We look forward to your next visit and have a good look at your favorite folk culture.

Response from Property: Hello: Thank you for your support and recognition of our hotel. We will continue to work hard to bring you better services. We look forward to meeting you again and wish you a happy life!

Response from Property: Thank you very much for choosing to stay and your evaluation and trust. Your satisfaction is our hotel's unremitting pursuit. We will continue to work hard to provide you with better services. All of us at Siyue Hotel wish you a happy life! We look forward to serving you again.

Response from Property: Dear guest: Hello! Thank you for your recognition and praise of our hotel. I hope to get your 5 stars next time. Yue Hotel is located in the center of the main urban area, adjacent to major business districts such as Hang Lung Plaza, Nanping Street, and Jinma Square. It is also very close to the subway station, which is convenient for travel. The hotel has an independent free parking lot. We look forward to seeing you and your family and friends again!

Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us. Regarding the issue of room hygiene you raised, the shortage of staff during the peak tourist season resulted in some details of hygiene not being checked in place. We have understood the specific situation based on your description, and have punished the relevant persons in charge and staff and strengthened training and daily supervision. Regarding the issue of room sound insulation you raised, all rooms in our hotel are not facing the street, and the decibel values ​​are within the reasonable range of hotel reception. Because each guest is not sensitive to sound to the same degree, if you have special needs, you can call the front desk in time. The front desk will try its best to help you solve the problem according to your needs. If there are vacancies, you can arrange other relatively quiet room types for you. Regarding the problem of the bed box in the guest room, the hotel made it into this shape in the initial renovation process for the sake of beauty and to prevent abnormal noise in the bed box. Since the hotel has been open for five years, you are the first guest to make this suggestion. We will also observe and communicate with other guests. If it really affects the situation of check-in, the hotel will make modifications and adjustments in time. Thank you very much for your suggestions. Finally, you mentioned that the restaurant was empty the whole time. We also retrieved the surveillance at that time. When there are many guests in the peak tourist season, there will be a short period of empty plates. We have arranged for restaurant staff to patrol the tables in time to shorten the empty time. During your stay, if you are dissatisfied with the hotel, you can call the front desk in time and we will handle it for you immediately to avoid any inconvenience during your stay. We are deeply sorry for the many places where our work details are not in place. We also humbly accept your criticism and suggestions. Satisfying every guest staying here is our ultimate goal. We look forward to you and your family coming again to feel our progress. I wish you and your family good health and family happiness!

Response from Property: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!

Response from Property: Dear distinguished guest: Hello! Thank you very much for staying in our hotel. We are glad to let you enjoy a satisfactory and comfortable stay. As you said, the superior geographical location is our advantage. Every room in the hotel is carefully cleaned to provide guests with a high-quality stay environment and eliminate guests' fatigue after a day's work. Customers are like our family, and our employees serve everyone with heart. Seeing your affirmation of the hotel is the greatest encouragement to us. Looking forward to your stay again, and lighting up five little stars, I wish you good health and a happy family!

Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!

Response from Property: Dear guest, thank you for staying at Siyue Hotel and for your satisfactory comments. Welcoming guests from afar, a blooming smile is our original logo, and gentle words are like a breeze to blow away the fatigue of the journey. We will continue to maintain our service quality and service enthusiasm, and bring every guest a pleasant stay experience. We are deeply sorry for your stay in the hotel this time. Your valuable opinions are very important to us. We will inform the relevant departments of the opinions and improve the quality of service. Let us provide you with better service and look forward to your visit!

Response from Property: Dear guest, hello! Thank you very much for sharing your experience and giving us a good review. I believe that our service has indeed satisfied you. It is our greatest satisfaction to let every guest have a warm and comfortable stay experience. We respect guests, trust customers, and carefully understand customer needs. Our purpose: everything starts from the customer's perspective, cherish every opportunity to serve customers, this is your home away from home, welcome to come home often. Siyue Hotel is located in the center of the main urban area, adjacent to major business districts such as Hang Lung Plaza, Nanping Street, Jinma Square, and very close to the subway station. It is convenient for travel. The hotel has an independent free parking lot and serves nearly 40 categories of buffet for breakfast. Looking forward to your visit again!

Response from Property: Dear guest, hello! The hotel does not have airport pick-up service, but the subway goes directly to Tangzixiang subway station, which is only 200 meters away from Siyue Hotel. Good times always pass quickly. After meeting you, I only look forward to the arrival of the next fate. With the passage of time, Siyue has always been here. Here, we prepare a warm "home" for you. Even if you are thousands of miles away, you can also let your family rest assured. If you are free, please come home often.

Response from Property: Dear guest, Hello, we take your experience during your stay at the hotel very seriously. According to the review you wrote, the hotel called up surveillance. You arrived at the hotel after 13:00 in the afternoon. The hotel staff explained to you that because it was the peak season, there were no other available rooms for you to rest, so they could only reassure you to wait in the lobby for a while. , the staff will also rush to clean your room in time and arrange room check-in for you before 14:00. The hotel's check-in policy is displayed on the hotel's Ctrip external website. The check-in time is after 14:00 pm and the check-out time is before 12:00 on the same day. Therefore, after guests check out, they need time to clean and check the room. The room you mentioned is not clean and the facilities do not meet your requirements, because every guest has different senses and preferences for the hotel. If you are not satisfied with our room facilities and hygiene during your stay, you can contact the front desk for help. Adjustment, under negotiation, if our room does not meet your requirements, we can assist you in refunding at any time. Regarding your question about room sound insulation, all rooms in our hotel are not facing the street, and the decibel value is within the reasonable range of the hotel reception. We will try our best to solve it for you. Because each guest has different sensitivity to sound, if you have special needs, you can call the front desk in time. The hotel will try its best to help you solve it based on your reasonable needs. We also humbly accept your criticisms and suggestions. , satisfying every guest who stays is our ultimate goal, and we deeply regret not getting your recognition.