The Gran Resort Elegante Kyoto Reviews

Tranditional hotel. If you book the tatami room, do note that there is no shower in that type of room. Its shared with other guest but tattoo is not allowed. I have tattoo, it nice that the hotel upgraded to the room with beds, tatami and showerfor me. Thanks to the hotel!

surely great enough

This is the worst accommodation. 1. The location is too far from the city center. There are only houses around, so there are no coffee shops or convenience stores nearby. 2. It feels like a hotel on the verge of closing down. It feels like an empty house with almost no guests. There is a strong smell in the hallways and throughout the building. 3. The service is the worst. The foreign front desk staff doesn't even speak basic English. 4. I paid for a 3-person stay in a tatami room, but the site said it was for 1 person, so they charged me an additional stay for 2 people. Even though the reservation was confirmed as normal on the website, they demanded an additional payment for 2 people, saying it was a problem with the website, so I had no choice but to pay the extra amount. Please take note.

The facilities are complete, the environment is clean, the environment is beautiful and the service is thoughtful.

Although the trip said there was a private bathroom, the front desk staff said that all Japanese-style rooms did not have bathrooms, so I had no choice but to go to the large public bath to take a bath. But when I got to the large public bath, I found that a mother actually took her little boy who was already able to take care of himself to take a bath in the women's bath, which made me feel a little uncomfortable. In addition, the bedding was a little moldy (but there were clean sheets to replace it) The advantage is that the breakfast was very exquisite

The service is very good, but the hotel is old and the hygiene is very poor. There is blood on the quilt...