AC Hotel Gran Canaria Reviews
AC Hotel Gran Canaria
C. Eduardo Benot, 3-5, Las Palmas, SpainView Hotel Details
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1 night
AC Hotel Gran Canaria Guest Reviews
4/5
Very Good
84 review
Verified reviewsLocation4.0
Amenities3.9
Service4.0
Cleanliness4.0
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All Reviews(84)
Positive reviews(80)
Reviews with photos/video(1)
Great location(1)
Negative reviews(4)
Coe2023
Standard Room
Stayed in Dec 2023
Couples
3 review
Posted on Jan 13, 2024
Unless you are guaranteed a room on a high floor I would think twice about staying at this hotel. Despite having a balcony we could not open the doors/windows due to the noise and the dust from the on-going construction work just outside. The work has been on-going for some time and at the time of our stay (end 2023/early 2024) it looked very far from completion (please see photo). We were on the 4th floor facing the port side but you'd need to be much higher to be unaffected by the noise.
Separately, I slipped in the bathroom due to a leak from the water pipe which the hotel fixed when I told them. Fortunately I was not hurt but nonetheless it should not have been considered so casually.
Vic
Standard Balcony Twin Room
Stayed in Dec 2023
Couples
1 review
Outstanding
Posted on Jan 4, 2024
Location good
Nice friendly staff members
Location right next to the beach
Nice size rooms
Very clean
CHANAJIT
Standard Balcony King Room
Stayed in Apr 2024
Business travellers
93 review
Outstanding
Posted on Apr 11, 2024
Good location and very convenience to stay in. Staff very helpful
Javier
Standard Room
Stayed in Apr 2024
Business travellers
11 review
Outstanding
Posted on Apr 23, 2024
Perfect staff and accom.
Anonymous User
Standard King Room
Stayed in Dec 2022
Couples
1 review
Posted on Dec 12, 2022
Not bad, it is located near by aquarium and big mall. And easy to take the bus for airport.
Gxzac
High Floor View King Room
Stayed in Feb 2024
Booked for others
11 review
Posted on Feb 18, 2024
The location is convenient, but the sanitary conditions are poor. Book on behalf of others.
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Guest User
Standard King Room
Stayed in Dec 2023
Friends
2 review
Amazing
Posted on Mar 11, 2024
Everything is good, the location is good, you can see the sea when you open the window, but there are no disposable slippers, toothbrushes and shower caps.
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Anonymous User
Standard King Room
Stayed in Mar 2023
Friends
21 review
Outstanding
Posted on Apr 12, 2023
The room is clean and tidy, very close to the bus station, the beach and the commercial street, friends who want to live in the north can choose!
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Anonymous User
Standard King Room
Stayed in Dec 2022
Business travellers
2 review
Outstanding
Posted on Dec 20, 2022
The room is very good. But it gets very noisy at 8:00 because of the construction around.
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Guest User
Standard Balcony Twin Room
Stayed in Sep 2023
Business travellers
12 review
Outstanding
Posted on Sep 17, 2023
Very good, very comfortable
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Guest User
Standard King Room
Stayed in Aug 2022
Couples
1 review
Amazing
Posted on Aug 22, 2022
Very clean room with super comfortable mattresses and pillows.
The pool is freezing!!!
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Guest User
Standard Balcony King Room
Stayed in May 2023
Business travellers
3 review
Posted on Jun 29, 2023
Good ubication
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José Ramón Cabrera Reyes
Stayed in Jul 2021
Solo travellers
4 review
Outstanding
Posted on Nov 25, 2021
Great service.
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Mario José
Stayed in Feb 2024
Other
Outstanding
Posted on Feb 4, 2024
Very good location, near the shopping areas a
,Restaurants and city beaches! Clean and confortable, Nespresso machine in the room, tea facilites, iron and table.Modern design of the room.
Verified traveler
Stayed in Jan 2024
Other
Posted on Jan 29, 2024
Biggest issue was lack of cleanliness, the entire room was filthy. Wanted to have a nice bath but all around the bath was so dirty i could wipe off the dirt with ease, then the bath plug was covered in black filth, just gross. Fixtures in room haven’t been wiped for months covered in thick dust. Cigarette stumps on balcony, someone else’s hair on the sink upon arrival. Bed on one side was worn down felt like sleeping on a hill. We didn’t get a maid service on our second day which I find odd in a 5* hotel usually get a daily freshen up but nothing. Corridors smelt like damp. On a plus side, the lounge on 23rd floor was lovely with nice service and nice views and the location was great for us. Needs a huge renovation and new cleaners, won’t be staying again.
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