Hotel St. Ellis

Hotel St. Ellis Reviews

Hotel St. Ellis

4QX3+7R8, Legazpi Port District, Legaspi, Albay, PhilippinesView Hotel Details
Hotel St. Ellis
Hotel St. EllisHotel St. EllisHotel St. Ellis
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Hotel St. Ellis Guest Reviews

3.7/5
40 review
Verified reviews
Location3.8
Amenities3.6
Service3.7
Cleanliness3.8
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All Reviews(40)
Positive reviews(33)
Reviews with photos/video(5)
Awesome stay(8)
Great service(7)
Negative reviews(7)
Fulgencio Pol
Deluxe Twin Room
Stayed in Apr 2024
Couples
38 review
4.5/5
Great
Posted on Apr 11, 2024
this is our second stay in this hotel, the staff are more nicer this time in front desk, I ask extra key so that I can leave the room while my companion is sleeping and she give me extra no argument, the parking lot is safe although its limited, they renovated the the hotel so kind of a mess but they tried to make everyone safe and provided they need. the bed is firm and pillow is soft, the safe didn't work but they fix it quickly, the bathroom need improvement. strong wifi, strong water pressure and hit water somehow a funny smell in the bathroom just need to continue exhaust on. its quite we both sleep well. this location is perfect in center legaspi walking distance to ayala mall. the food seems very limited this time but good enough few variety to get it full, had a soup, fruits, and omelet station.
Guest User
Deluxe King Room
Stayed in Jan 2024
Family
5 review
3.0/5
Posted on Jan 30, 2024
The Welcome drink was nice touch and the mints , but it’s not a 4 star they have made a mistake . They told us it’s a 3 star . For a 3 star it’s okay . But I paid for a 4 star .
Chichupski
Standard Twin Room
Stayed in Nov 2023
Couples
2 review
4.5/5
Great
Posted on Nov 12, 2023
Stayed here for 1 night before we fly back to Manila. Location is mostly near important establishments. There are only a few choices for the breakfast, but they were good! They have complementary shuttles to and from the airport. Highly recommend this plave
StewartDavid
Standard King Room
Stayed in Jul 2023
Solo travellers
2 review
4.7/5
Amazing
Posted on Jul 26, 2023
The service was good as always nice friendly staff the one thing that needs to change is the toaster at breakfast to put it bluntly it's ****ed needs throwing in the bin and the purchase of a new faster one takes up to half an hour to fo one slice
Anonymous User
Standard King Room
Stayed in Dec 2023
Family
1 review
1.7/5
Posted on Dec 24, 2023
This hotel is disappointing. It is dirty, dusty and with molds that is in urgent need of renovation or atleast a repaint. The bathrooms are with old and rusty bathroom fixtures and dirty tiles & grout. The hallway are stuffy. The lift can only accomodate 4 pax and is also being used by service staff. The worst part is that this hotel has an awful acoustics. The sound system for parties are so loud that guests staying one floor below the event venue hall won’t be able to sleep, it is as if you are in the party too (that loud). The breakfast is disappointing with a very few food options. What is only nice is that the lobby is well decorated and the staff are friendly. The location is good as well as it is walking distance to a few malls nearby.
Changho
Standard King Room
Stayed in Aug 2023
Solo travellers
4 review
4.2/5
Very Good
Posted on Aug 22, 2023
Booked for king bed. But gave me a two single bed room. Just they put two bed together. Rather than that. It was okay
Guest User
Standard King Room
Stayed in Nov 2023
Couples
2 review
5.0/5
Outstanding
Posted on Dec 8, 2023
Receptionist were nice, and love the food!!
gibo_27
Standard Twin Room
Stayed in Sep 2022
Solo travellers
15 review
5.0/5
Outstanding
Posted on Sep 17, 2022
Location is great - near malls, parks and seaside. The room looks nice and neat. Beddings and furnishings are great. Buffet bfast was good as well. Staffs are polite and great. Shuttle service is available and arrived earlier than scheduled which is very convenient. Cable tv does not have any channels. Hot shower is not available on my room - others seem to have it based on other reviews.
Mark Pernezita
Standard King Room
Stayed in Jul 2022
Couples
1 review
3.0/5
Posted on Jul 10, 2022
Our stay at Hotel St Ellis was alright, but a bit too expensive considering our experience wasn't that great. Our room had a TV, but we weren't able to watch any channel on it, and the water in the shower was scalding hot that I wasn't able to rinse properly. No matter where I switch the faucet in, the water is still hot.
Nato Ignacio
Standard Twin Room
Stayed in May 2022
Family
1 review
4.2/5
Very Good
Posted on May 24, 2022
The front of the hotel is under going facelift, the hotel lobby looks good the restaurant is OK although, it was supposed to be a buffet BF but was reduced to plate service and no selection at all. The hotel room/shower was old but the room cleaners did good w the room, the airport driver was late coz the front desk never told him to pick up us at the airport but he did an excellent job and giving us local tour info.
Anna Lienna Austria
Deluxe King Room
Stayed in Jan 2023
Couples
1 review
4.7/5
Amazing
Posted on Jan 18, 2023
Friendly staff
Guest User
Standard Twin Room
Stayed in Feb 2024
Friends
1 review
4.7/5
Amazing
Posted on Feb 15, 2024
There is an airport drop-off service. Breakfast was delicious. Although the hotel gave us a fourth floor room without windows, we were too lazy to change it at that time. But it happens to be rainy this season! Was able to have a good night's sleep. It is cleaned every day and two bottles of water are provided. The breakfast buffet really suits my taste. This is the only breakfast buffet on the island. Fried noodles are my favorite, and fried eggs, all kinds of fried eggs. Egg pancake. Lemonade is also delicious. The fruits are different every day. There is breakfast at six o'clock in the morning. Wi-Fi is super fast. 24-hour hot water is what I am happiest about. The girl at the front desk is really nice. The hotel can kill the chicken immediately. 550P for one hour
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Guest User
Deluxe King Room
Stayed in Nov 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Dec 5, 2023
Yes, the hotel environment is not bad, it is recommended
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Guest User
Stayed in Apr 2024
Other
0 review
5.0/5
Outstanding
Posted on Apr 28, 2024
Checked in for an overnight stay with my parents on their 51st Wedding Anniversary.The staff were very eager and supportive on my plan and even provided me with props like hairnet and gloves just to consummate the surprise dinner.Special mention to Theresa who facilitated the event and made sure that it’s done as planned. The room was spacious with comfy king size bed with nice and firm pillows.The hotel is under some maintenance work which is good for future guests.
Guest User
Stayed in Feb 2024
Family
0 review
2.0/5
Posted on Feb 15, 2024
I read a few reviews about this Hotel and it was in my opinion a little misleading. I travel a lot and there wasn’t a place where my expectations got crushed so badly. Pros: the bed was very comfortable and a proper king sized bed. Staff is really helpful, friendly and accommodating. They even organized a driver for us to take us around which made our vacation tour-wise pretty great. Has a room safe. Which should be a standard in any hotel anyway. A/C is good. Near ayala mall. 5 mins walk away. 20 mins walk away from SM Legazpi. I would take a taxi though (8 mins). I can’t give an opinion about the pool because we didn’t use it. Cons: the rooms were kinda outdated and need a proper cleaning. Bathroom should have been cleaner. The smell in the bathroom was horrible. It had a really strong sewer smell. The mini fridge in the rooms were functioning but i gotta say it was disgusting. Food and drinks are stored there. They should clean it. Scrub it if they have to. The windows couldn’t be properly closed. You could feel the heat from outside when standing near the window. Thank God the a/c was functioning well. Breakfast was a little meager. And hygiene should be the top priority. One morning we saw mini cockroaches crawling over the bread and hiding behind each slice of toast. The cook doing the omelletes should be more attentive. I ordered omelets for 3 people. And he always did just one portion. I was waiting for 15 mins because he always did another guests order before mine. I had to order them separately each time. By the time mine was done. The others were finished with their food. It was so freaking annoying. And the portions were so tiny. That’s why him taking so long to make them didn’t make sense.