Hotel St. Ellis Reviews

It’s always a treat staying at their hotel. The staff are always helpful and friendly despite of busy periods.

The hotel itself has been renovated to better ambience room is larger than the first time, the bed is firm although not too comfortable as is really a small twin bed if your tall and heavy and toss and turn not good idea, I wish they make it into at least fall size bed. Pillow are soft, wifi is good not too strong but its ok. bathroom is better renovated no more curtain now its a glass wall. water pressure is strong and good hot water , safe in the room, large tv with movies and good channel option.

2nd time to stay here. We love this hotel from the lobby to the rooms. It's just perfect for families. Very accessible to the malls. We love their breakfast too!

Ned n blankET n aircon all Good incl TV Absin drain very slow

The Welcome drink was nice touch and the mints , but it’s not a 4 star they have made a mistake . They told us it’s a 3 star . For a 3 star it’s okay . But I paid for a 4 star .

Stayed here for 1 night before we fly back to Manila. Location is mostly near important establishments. There are only a few choices for the breakfast, but they were good! They have complementary shuttles to and from the airport. Highly recommend this plave

Superb service and very nice hotel.

The service was good as always nice friendly staff the one thing that needs to change is the toaster at breakfast to put it bluntly it's fucked needs throwing in the bin and the purchase of a new faster one takes up to half an hour to fo one slice

This hotel is disappointing. It is dirty, dusty and with molds that is in urgent need of renovation or atleast a repaint. The bathrooms are with old and rusty bathroom fixtures and dirty tiles & grout. The hallway are stuffy. The lift can only accomodate 4 pax and is also being used by service staff. The worst part is that this hotel has an awful acoustics. The sound system for parties are so loud that guests staying one floor below the event venue hall won’t be able to sleep, it is as if you are in the party too (that loud). The breakfast is disappointing with a very few food options. What is only nice is that the lobby is well decorated and the staff are friendly. The location is good as well as it is walking distance to a few malls nearby.

Booked for king bed. But gave me a two single bed room. Just they put two bed together. Rather than that. It was okay

Receptionist were nice, and love the food!!

Friendly staff

The location is good, in the center of Legazpi, walking distance from several large shopping malls, and not far from several parks by the sea. The breakfast is good. Other things are just average. The air conditioner in the room blows on the side of the bed towards the head. The lights on the outer wall are bright all night, and the curtains can't block them at all. There is no kettle, only a coffee pot, which is troublesome to boil water. The hotel provides 2 small bottles of mineral water per person, and you can buy another 50 pesos per bottle. The Ctrip app shows a free airport shuttle, but there is actually no free airport shuttle. The car arranged by the hotel is twice as expensive as the one outside. The hotel is unwilling to change money when taking a taxi without change.

The hotel staff were very friendly and helpful. The room had a locked door to the adjacent room, which meant that, in my opinion, the guests (a family with children) in the next room could be heard too clearly. Also, the windows facing the street don't insulate very well, so you can hear the traffic noise quite clearly. Because of the air conditioning unit near the window, there are gaps in the curtains, which means the room can't be completely darkened. Therefore, I'd only give it 3 out of 5 for amenities.