Disappointing to say the least :( we was looking forward to this visit, and straight of the bat was let down, the place is so run down and old, definitely need a refurb tried not to let this ruin our stay as we had seen photos and other reviews so was aware just not to this extent. anyway! we was in the main hotel on level 1, map given was very confusing at first, told us the times of food eating hours and where they would be, tell me why every day it took us a 15 minute journey to get from our hotel to the dining hall? we had to go to a completely different building at the top of the mountain for every single meal by the out door life which took forever and was so hot it was unpleasant. there was occasionally food in the same building we was staying but it was manager’s option if it was open or not so you are running around to see if the one closer to you is open to realise it isn’t and have to go the other, (it was open once in 7 days for us). we ate out most days despite paying all inclusive as the food was horrendous most days, the drinks were terrible and you had to do it your self, no service at all but! we got speaking to this family and they said when they arrived the first few days there was service and there was bar men making drinks !! so why did this change? we have no idea but none of the drinks was the “real” brands they said they were, coca cola etc. again pool situation same again 15 minute journey, yes there is 2 pools on each divide of hotel but the side we was on the pool was tiny and full of kids and right next to the kids club so was just full of kids not being watched by there parents. strange one , had to pay 5 euros per day, per person, to use the pools???? this on really confused me !! in all honesty there’s probably much worse i can say but at this point im bored and gutted that this hotel was so rubbish
5 Reviews