Name: Staybridge Suites Lexington South
Address: 209 Ruccio Way, Lexington, Kentucky, 40503, 209 Ruccio Way, Overseas, United States
Rating: 4.6

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Staybridge Suites Lexington South Reviews

Staybridge Suites

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The room was disgusting because there was a plaque of ants. Mind you I was in the fourth floor. They didn't do anything about it... Also they're still holding my 50$ on my account and haven't released it.

24 hour reception

Swimming Pools

Golf course

Pets allowed

Breakfast

Non-smoking room

All Languages

English

All Room Types

Studio, 2 Queen Beds (Tub/Shower Combo)

Studio Suite, 1 King Bed (Walk-In Shower)

Studio, 2 Queen Beds, Accessible (Transfer Shower)

Standard Room

Beautiful facility. The staff is so nice and friendly, from the front desk to the house keepers. Everyone greeted us with a smile. We had a nice stay. The suite we were in was large enough for 5 of us. Very clean. Very nice out door sitting area. Complementary breakfast was hot, I really enjoyed the yogurt bar too.

Good-sized rooms, clean place, refrigerator, all kitchen stuff for cooking and eating, large beds, quiet.  I was there for an event with 32 other people; only problem is that no one told us breakfast was included.  Wasn't in any emails from IHG nor did the person that checked us in tell us.  I went to the local grocery store; another of our group skipped breakfast.  Besides that slip-up; everything was great!

Do not stay at this hotel.  It is mismanaged and unsafe.  We were placed in someone else’s room.  When we checked out, there was no record of us being in the room we were in and the desk said that meant they could have sent another guest into that room after we were there. We were given the wrong type of room, not the one we reserved.  We were charged both IHG points and also on our credit card.  I have called on 5 separate occasions to hotel and IHG, been promised calls back, and never received them.  Thus far, they have not refunded either room or charge.   Again, DO NOT STAY HERE.

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Discover 110 reviews of Staybridge Suites Lexington South, rated 4.6 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Staybridge Suites Lexington South Reviews: 110 Verified Reviews Latest 2024 | Trip.com

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