The Goodenough Hotel London Reviews

Excellent property with character, modern amenities and stylish decor in a peaceful location only 12-15 mins walk from St Pancras station. Good welcome, everything clearly explained including the fact our room was in a different building. Most special requests dealt with. However we asked for a good view and yet got a basement room. Also basement location meant windows could only be opened to a small level because otherwise would have created security risk, however that then meant room was quite warm and would have been very hot in summer. So suggest asking specifically for higher floor.

The hotel is new and clean. There is no lift though. Receptionist is fine and polite but not very happy or welcoming. Location is good, in the center but not noisy. It is near the Russel Square

Good service, nice cozy room. Sound proof can be better

It’s conveniently located, close to all amenities

Breakfast was served in a college restaurant, which had a Harry Potter feel. The hotel is located in the UCL campus, and the security environment is quite good. The hotel front desk was not enthusiastic enough. We couldn't find the room without being taken to it. There was no elevator, and the room was in the basement, which was not easy to find.

It should be called a bad enough hotel. If you don't book a suite, you will definitely be given a basement room or a simple room built in the backyard on the first floor. I paid 3,000 yuan for a single room, but was arranged in the basement. This hotel does not provide slippers, the carpet is unacceptably dirty, and the stairs and public areas are sprinkled with strong-smelling fresheners to cover up the smell. The room is poorly soundproofed, and the flushing and closing sounds of the next door are clear. In the basement room, once there are suitcases and talking pedestrians passing by, they will be disturbed and can only fall asleep late at night. Bad experience. Uncomfortable and unhappy.

The most amazing thing is the breakfast at the academy, Harry Potter fans love it! The taste is also good! The hotel is in a great location, the rooms are clean, tidy and comfortable. The front desk reception is warm! Warm reminder: Be sure to look at the floor plan when booking a room. This is the comparison of the two room types. I was given a small room first, and I found it wrong when I went in. I decisively asked the front desk to change it. The price is different, so be sure to check it clearly! Avoid being cheated by Chinese people 😂 Others are not bad!

It is very well located and the rooms are spacious. The only problem is that the reception is not in the same place as the rooms. But the room and cleanliness are excellent.

Very good experience. Having breakfast in the academy is a different experience.

Why hasn't my deposit been refunded for so long?

Nice enough hotel has no elevator and the stairs are narrow.

The room is large and there is a sofa area for eating. However, the floor we live on is a bit like a semi-basement. The sound insulation effect is not good. You can hear the conversation next door. It takes a while for the hot water in the bathroom to come.

There is no elevator.