Crystal Orange Nanjing Presidential Palace Zhongshan East Road Hotel Reviews
Crystal Orange Nanjing Presidential Palace Zhongshan East Road Hotel
No.472 Zhongshan East Road, Qinhuai District, Nanjing, Jiangsu, 210000, ChinaView Hotel Details
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Crystal Orange Nanjing Presidential Palace Zhongshan East Road Hotel Guest Reviews
4.8/5
Excellent
5444 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(5444)
Positive reviews(5397)
Reviews with photos/video(876)
Easy to get around(692)
Convenient location(688)
Delicious breakfast(509)
Friendly front desk staff(495)
Awesome amenities(461)
Close to metro(334)
Quiet & comfortable(319)
Tasty coffee(89)
Negative reviews(47)
Hello toaster
Superior Double Bed Room (King Koil Mattress + Smart Guest Control + Mini Fridge + Wireless Screen Casting)
Stayed in May 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on May 25, 2024
Perfect location, clean room and super friendly receptionists! The service is the most unforgettable part among all. Highly recommend and will come back for sure next time when visiting Nanjing
Guest User
Stayed in Apr 2024
Solo travellers
8 review
3.5/5
Posted on May 20, 2024
The exterior wall of the building is old, but the interior is
It's pretty neat. The location is nice, but the price is
It's a bit expensive
Anonymous User
Deluxe Double Bed Room (Mini Fridge + Cozy Tub)
Stayed in Aug 2023
Other
4 review
3.0/5
Posted on Sep 1, 2023
Didn't feel like a 4 star hotel. The room was more like 2.5 stars that used to be 3 stars and the parking/lobby was more like 2 stars.
Guest User
Stayed in Aug 2023
Couples
5 review
5.0/5
Outstanding
Posted on Aug 31, 2023
Really great hotel. Convenient location and good amenities especially the free coffee machine and cinema room. The staff are really amazing, very nice and helpful and outstanding service. The rooms are very clean, decently sized, and have a nice bathroom. Would definitely recommend!
DMITRII
Deluxe Double Bed Room (Mini Fridge + Cozy Tub)
Stayed in Jan 2023
Travel with friends
7 review
3.0/5
Posted on Jan 18, 2023
The hotel is new, the prices are average.
1. Room cleaning is not every day, for 5 nights it was cleaned only 4 times.
2. Dirty bathroom, fungus grows on bathroom furniture.
3. Breakfast does not match the description, "European breakfast" but it is typical Chinese cuisine. Food is constantly scarce. A lot of dirty dishes.
4. The staff of the boys at the reception (staff) are not professionals, hes work slowly, they register at the hotel for a very long time. My score is 3 out of 5 points
⚠️. The hotel administration needs to check the qualifications of their staff, there are very few professionals. I would like to come back to the hotel later and make sure that they have corrected the mistakes.😉
Response from Property: Dear guests, we do not clean on the first day of the five days you booked, the other four days will replace you with new room supplies, during the period of cleaning you can contact the front desk to clean the room for you at any time, our Western breakfast is also improved according to the taste of the public, may be slightly different from the taste of your hometown Very sorry, the dinner plates are taken down The meal has a fixed position to clean, the slow check-in is also because you did not provide the latest entry stamp, we are also in accordance with the management requirements for normal inspection!,
JAEYEONGCHOE
Stayed in Apr 2023
Business travellers
29 review
4.2/5
Very Good
Posted on Apr 25, 2023
so friendly and clean
Fruits and snacks are set with basic drip coffee and plenty of high-quality water!
Robots make deliveries.
Breakfast is 5-star, varied and delicious!
antonio
Stayed in Mar 2023
Business travellers
4 review
5.0/5
Outstanding
Posted on Mar 21, 2023
Friendly staff clean room quiet and central location, definitely I'll come back there
Response from Property: Dear guests: Hello! Thank you very much for your favorable comment on your stay at Crystal Orange Nanjing Presidential Palace Zhongshan East Road Hotel! We will continue to work hard to provide you with more comfortable services, looking forward to meeting you again! General Manager: Zhang Weikang
Anonymous User
Superior Double Bed Room (King Koil Mattress + Smart Guest Control + Mini Fridge + Wireless Screen Casting)
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 6, 2024
OK OK OK
Guest User
Deluxe Double Bed Room (Mini Fridge + Cozy Tub)
Stayed in Dec 2022
Couples
7 review
5.0/5
Outstanding
Posted on Jan 2, 2023
Clean and beautiful hotel.
snowyyuan
Deluxe Double Bed Room (Mini Fridge + Cozy Tub)
Stayed in Jun 2023
Family
4 review
5.0/5
Outstanding
Posted on Jun 24, 2023
very good!
Guest User
Stayed in Sep 2023
Family
5 review
5.0/5
Outstanding
Posted on Sep 30, 2023
!nnnnn
Cosmin
Stayed in Nov 2021
Travel with friends
28 review
4.0/5
Very Good
Posted on Nov 21, 2021
Very good place and the staff is very helpful.
Response from Property: Dear Guest.Hello!Thank you for choosing to stayin Orange CrystalNanjingPresidential Palace Hotel,Thank you for your recognition of partners in the store,we have been adhering to the"Chang Huai Thanksgiving heart,from the customer point of view of the problem" service concept,we use a warm smile cordial greetings and sincere care,to meet every family arrival.Thank you again for your recognition and appreciation, and look forward to meeting you next time! Wish you all the best ~!
Guest User
Superior Double Bed Room (King Koil Mattress + Smart Guest Control + Mini Fridge + Wireless Screen Casting)
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 9, 2024
The breakfast dumplings are delicious, and the duck blood vermicelli soup is good. Osmanthus cake, vegetarian dumplings, etc. There are also freshly baked egg tarts and waffles that children like. There are a lot of side dishes for porridge. Although there are not many varieties, the taste is okay.
It is recommended to choose a deluxe king-size room facing south. The size of 27 square meters is suitable. It is quieter without facing the road. Although the decoration is a little old, it is well maintained. The air conditioner will not make a beeping sound when the temperature reaches the intelligent control like the superior king-size room. The price is dozens of yuan more expensive than the superior king-size room, but it is worth it. Because it does not face the road.
It is about a 6-minute walk from Exit 3 of Xi'anmen Metro Station. It costs more than 10 yuan to take a taxi to Meiling Palace.
There is free coffee and popcorn in the lobby on the first floor.
Original TextTranslated by Google
6/7
Response from Property: [Convenient transportation] [Comfortable room] Dear guest: Hello! Thank you very much for staying at the hotel and giving us your comments. We are glad to see your recognition of our work. With your trust, we will make your stay experience more satisfactory in all aspects. We look forward to your visit again! Hotel General Manager: Zhao Huayi
Guest User
Superior Double Bed Room (King Koil Mattress + Smart Guest Control + Mini Fridge + Wireless Screen Casting)
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 29, 2024
The breakfast in the hotel is very rich. The room is neat and clean. The service attitude of the hotel is excellent. Highly recommended.
Original TextTranslated by Google
Response from Property: [Quality service] [Hearty breakfast] Dear guests: Hello! Thank you for your interest in our hotel. Whether it is hardware or service, we hope to meet your standards and make your stay pleasant. We are also working hard to provide hotel facilities and maintain a good stay experience for our guests. Your affirmation is the best praise for us. We sincerely hope you will come again! Hotel General Manager: Zhao Huayi
Anonymous User
Superior Double Bed Room (King Koil Mattress + Smart Guest Control + Mini Fridge + Wireless Screen Casting)
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 25, 2024
The front desk upgraded me to an executive room. The room is of a suitable size and has a smart Xiaodu. There are drinks and water in the refrigerator, which can be refilled after drinking. The service attitude is very good. I stayed for three nights and was very satisfied. Next time I come, this is still my first choice.
Original TextTranslated by Google
6/8
Response from Property: [Convenient transportation] [Quality service] Dear guests: Hello! Thank you very much for your stay at Crystal Orange Nanjing Presidential Palace Zhongshan East Road Hotel and your positive review! We will continue to work hard to provide you with more thoughtful and comfortable services and look forward to seeing you again! Hotel General Manager: Zhao Huayi