Crystal Orange Nanjing Presidential Palace Zhongshan East Road Hotel Reviews
Crystal Orange Nanjing Presidential Palace Zhongshan East Road Hotel
No.472 Zhongshan East Road, Qinhuai District, Nanjing, Jiangsu, 210000, ChinaView Hotel Details
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Crystal Orange Nanjing Presidential Palace Zhongshan East Road Hotel Guest Reviews
4.8/5
Excellent
5627 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(5627)
Positive reviews(5578)
Reviews with photos/video(903)
Easy to get around(712)
Delicious breakfast(526)
Friendly front desk staff(508)
Close to metro(341)
Quiet & comfortable(325)
Tasty coffee(106)
Good sound insulation(101)
Nice bathtub(31)
Negative reviews(49)
XieCong
Deluxe Double Bed Room (Mini Fridge + Cozy Tub)
Stayed in Dec 2024
Solo travellers
1 review
4.5/5
Great
Posted on Dec 4, 2024
Very good location. Only 5 min walk to the railway station.
The room is quite but I can hear some noise from next door or upstairs at night. I guess every hotel would have the same issue.
The facility in the room is a little bit old, but functional.
Response from Property: 【優質服務】【交通便利】親愛的賓客:您好!感謝您對桔子水晶南京總統府中山東路酒店各方面的認可與評價!但是我們知道距離您心目中的全五分標準還有一定的差距,我們也將在設施衞生等方面不斷進取,期待您的再次光臨! 酒店總經理:趙華裔
Linh M. Lương
Superior Double Bed Room (King Koil Mattress + Smart Guest Control + Mini Fridge + Wireless Screen Casting)
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 15, 2024
Great experience at the hotel. Modern and comfortable. I love the bathroom 😆 and dyi laundry room. Nearby restaurants serve delicious Nanjing-flavor cuisine. Checkin for foreigners a bit time-consuming.
Response from Property: 【優質服務】【環境優美】 親愛的賓客:您好!非常感謝您入住桔子水晶南京總統府中山東路酒店並給予好評!酒店地處市區茲臨各旅遊景點交通非常便利,感謝您的光臨入住,期待與您的再次相遇! 酒店總經理:趙華裔
Anonymous User
Superior Double Bed Room (King Koil Mattress + Smart Guest Control + Mini Fridge + Wireless Screen Casting)
Stayed in Oct 2024
Family
3 review
4.0/5
Very Good
Posted on Nov 10, 2024
The environment is good, but the check-in service on the day was a little slow. It would be better if it was faster. The location is not particularly convenient, but it is okay. You can walk to the subway station and bus station, but it may be a little far from some scenic spots. The room is quite large and smart, and it is ok for three people.
Response from Property: 【交通便利】【茲臨景區】親愛的賓客:您好!感謝您百忙之中對桔子水晶南京總統府中山東路酒店各方面的點評!但是我們知道距離您心目中的全五分標準還有一定的差距,也隨時歡迎您向我們提出寶貴的意見,期待您的再次光臨! 酒店總經理:趙華裔
Hello toaster
Superior Double Bed Room (King Koil Mattress + Smart Guest Control + Mini Fridge + Wireless Screen Casting)
Stayed in May 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on May 25, 2024
Perfect location, clean room and super friendly receptionists! The service is the most unforgettable part among all. Highly recommend and will come back for sure next time when visiting Nanjing
Response from Property: 【交通便利】【熱情服務】【舒適房型】親愛的賓客:感謝您入住桔子水晶南京總統府中山東路酒店並分享您的入住體驗!很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求的,這也將成為我們不斷進取的動力,晶致旅途,水晶相伴,期待與您的再次相遇!酒店總經理:趙華裔
Guest User
Stayed in Apr 2024
Solo travellers
8 review
3.5/5
Posted on May 20, 2024
The exterior wall of the building is old, but the interior is
It's pretty neat. The location is nice, but the price is
It's a bit expensive
Response from Property: 【優質服務】【智能客控】【衞生舒適潔凈】【茲臨名勝風景區】親愛的賓客:感謝您入住桔子水晶南京總統府中山東路酒店並分享您的入住體驗!很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求的,這也將成為我們不斷進取的動力,在店期間您有任何情況遇到需要幫助的聯繫我們都可以竭誠為您解決,我們也將不斷提升各個方面無論是設施或是環境衞生為您提供更加滿意的入住體驗,桔子水晶南京總統府中山東路酒店恭候您的再次光臨!酒店總經理:趙華裔
Anonymous User
Deluxe Double Bed Room (Mini Fridge + Cozy Tub)
Stayed in Aug 2023
Other
4 review
3.0/5
Posted on Sep 1, 2023
Didn't feel like a 4 star hotel. The room was more like 2.5 stars that used to be 3 stars and the parking/lobby was more like 2 stars.
Response from Property: 尊敬的賓客:您好!感謝您的入住並花時間與我們分享入住體驗,很遺憾在您入住期間給您帶來不好的感受,酒店設施將會不斷完善。為您帶來更好的體驗,期待您的再次光臨! 酒店總經理:張偉康
Guest User
Stayed in Aug 2023
Couples
5 review
5.0/5
Outstanding
Posted on Aug 31, 2023
Really great hotel. Convenient location and good amenities especially the free coffee machine and cinema room. The staff are really amazing, very nice and helpful and outstanding service. The rooms are very clean, decently sized, and have a nice bathroom. Would definitely recommend!
Response from Property: "親愛的賓客:感謝您入住桔子水晶南京總統府中山東路酒店並分享您的入住體驗!很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求的,這也將成為我們不斷進取的動力,晶致旅途,水晶相伴,期待與您的再次相遇!酒店總經理:張偉康"
DMITRII
Deluxe Double Bed Room (Mini Fridge + Cozy Tub)
Stayed in Jan 2023
Travel with friends
8 review
3.0/5
Posted on Jan 18, 2023
The hotel is new, the prices are average.
1. Room cleaning is not every day, for 5 nights it was cleaned only 4 times.
2. Dirty bathroom, fungus grows on bathroom furniture.
3. Breakfast does not match the description, "European breakfast" but it is typical Chinese cuisine. Food is constantly scarce. A lot of dirty dishes.
4. The staff of the boys at the reception (staff) are not professionals, hes work slowly, they register at the hotel for a very long time. My score is 3 out of 5 points
⚠️. The hotel administration needs to check the qualifications of their staff, there are very few professionals. I would like to come back to the hotel later and make sure that they have corrected the mistakes.😉
Response from Property: Dear guests, we do not clean on the first day of the five days you booked, the other four days will replace you with new room supplies, during the period of cleaning you can contact the front desk to clean the room for you at any time, our Western breakfast is also improved according to the taste of the public, may be slightly different from the taste of your hometown Very sorry, the dinner plates are taken down The meal has a fixed position to clean, the slow check-in is also because you did not provide the latest entry stamp, we are also in accordance with the management requirements for normal inspection!,
JAEYEONGCHOE
Stayed in Apr 2023
Business travellers
29 review
4.2/5
Very Good
Posted on Apr 25, 2023
so friendly and clean
Fruits and snacks are set with basic drip coffee and plenty of high-quality water!
Robots make deliveries.
Breakfast is 5-star, varied and delicious!
Response from Property: 親愛的賓客:您好!非常感謝您入住桔子水晶南京總統府中山東路酒店並給予評價!我們會不斷努力為您提供更加周 到舒適的服務,期待與您的再次相遇! 酒店總經理:張偉康
antonio
Stayed in Mar 2023
Business travellers
4 review
5.0/5
Outstanding
Posted on Mar 21, 2023
Friendly staff clean room quiet and central location, definitely I'll come back there
Response from Property: Dear guests: Hello! Thank you very much for your favorable comment on your stay at Crystal Orange Nanjing Presidential Palace Zhongshan East Road Hotel! We will continue to work hard to provide you with more comfortable services, looking forward to meeting you again! General Manager: Zhang Weikang
Anonymous User
Superior Double Bed Room (King Koil Mattress + Smart Guest Control + Mini Fridge + Wireless Screen Casting)
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 6, 2024
OK OK OK
Response from Property: 【房型舒適設施完善】【服務熱情】【交通便利】親愛的賓客:感謝您入住桔子水晶南京總統府中山東路酒店並分享您的入住體驗!很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求的,這也將成為我們不斷進取的動力,晶致旅途,水晶相伴,期待與您的再次相遇!酒店總經理:趙華裔
Guest User
Deluxe Double Bed Room (Mini Fridge + Cozy Tub)
Stayed in Dec 2022
Couples
7 review
5.0/5
Outstanding
Posted on Jan 2, 2023
Clean and beautiful hotel.
Response from Property: 尊敬的住客您好:感謝您百忙之中給予點評,我們一直致力於客人在入住期間的感受,為您提供免費的洗衣房,健身房等設施,早餐廳也已更新,菜品也在不斷更新,歡迎下次過來嘗試一下哦,期待您的再次入住體驗!
snowyyuan
Deluxe Double Bed Room (Mini Fridge + Cozy Tub)
Stayed in Jun 2023
Family
4 review
5.0/5
Outstanding
Posted on Jun 24, 2023
very good!
Response from Property: 您好!非常感謝您入住酒店並給予評價,很高興看到您對我們工作的認可,我們懷揣着您 的這份信任,不斷進取,時刻準備着給每一位賓客帶來優質的服務,期待您的再次光臨! 酒店總經理:張偉康
Guest User
Stayed in Sep 2023
Family
5 review
5.0/5
Outstanding
Posted on Sep 30, 2023
!nnnnn
Response from Property: 親愛的賓客:您好!感謝您的用心稱讚,您的鼓勵是我們前進的動力,但絕不止步於此, 晶致旅途,水晶相伴,期待與您的再次相遇!酒店總經理:張偉康
greenzxq
Deluxe Double Bed Room (Mini Fridge + Cozy Tub)
Stayed in Dec 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 18, 2024
The overall facilities in the room are very new, the hygiene is very good, and the service is very attentive. The location is also very good for me. It is not directly facing the main road, but close to the residential area, which is relatively quiet. There are also many snack restaurants nearby (including Liu Changxing, etc.). It is very convenient to go to the Presidential Palace, Zhongshan, Qinhuai River and other scenic spots in all directions, which is very popular with me. In addition, it takes 5 minutes to walk to the Liji Lane Comfort Station Site Exhibition Hall.