Hotel Sofitel Los Angeles at Beverly Hills Reviews

Pros: 1. The bed is incredibly comfortable, like sleeping on a cloud. It's the best welcome at night and the hardest goodbye in the morning. 2. The staff is very friendly and helpful. 3. The room walls are effectively soundproof? I didn't hear my neighbors at all, which was fantastic. 4. The location is very convenient, with easy access to restaurants, shops, (Eggslut is just around the corner). Cons: 1. There is a $32 daily destination fee that wasn't included in the booking or communicated at check-in. It's unclear what this fee covers, especially since amenities like water are only available in the hall and cleaning service was only requested every 3-4 days. I was only informed about this fee upon check-out, resulting in an unexpected additional charge of over $400. My stay was good, but the hotel needs to improve communication and be transparent about additional fees (destination, gratuity etc).

Nice hotel in a good location. The rooms are great and the service friendly. Do consider the parking situation though - the only on-site parking is valet and costs $71.50 per night (as of July 2024)

Really like the hotel, not only the location, the facilities , the service........... Will come again next time.

Good location, the breakfast is ala carte. The bed is super comfy it swallows you and wont let you leave it! I love the bed! In-room vanity products are all Balmain.

Everything is great without the location

This hotel is one of my favourites in Los Angeles to stay at as it’s located next to two decent shopping centers, is Beverly Hills adjacent, has efficient valet parking and the rooms are kept in good shape and tidy. The staff are very friendly and go out of their way to ensure you have a great stay. Although the rooms are not big, and the room phones take time to master the bathrooms make up for it as they have a decent setup and good quality amenities.

good location. Overall is all. Will go back again.

I must the experience was one of the best we've ever had. The staff was amazing and very friendly. Any questions we had were answered very well. The hotel is very clean and nice, our room was very comfortable and spacious.

this hotel it’s not a Resort. really expensive to don’t provide toothbrush and charge 55 dls daily plus 30 dls urban fee daily too.You found better pool in a normal cheap hotel. very friendly and helpful employees

Music from the club was too loud late into the evening. Was loud on the 8th floor of the hotel.

This is convenient hotel and room size is gd. Only parking is a bit expensive usd 50/day

Very old hôtel need to be refurbished Good location Poor service

What a nice places

The hotel room was clean and comfortable.