Sheraton Hotels in Los Angeles

It is relatively worry-free to book on Ctrip. The reason for choosing this hotel is that this place is closest to the client's company. At that time, my friend's schedule changed, and Ctrip customer service quickly helped to contact and cancel a room. Thank you very much. The hotel is quite standard. The room is relatively large, but there is nothing particularly amazing. There is a restaurant on the first floor, there is a Starbucks, you can eat, it is quite convenient

The hotel is located in Chinatown, and the area felt safe and comfortable, with few homeless people around. The staff was kind and friendly, and the room was spacious and impeccably clean.

I just had an amazing stay at Sheraton Hotel.The hospitality was exceptional, with friendly staff that made me feel welcomed from the moment I arrived. The room was spacious and impeccably clean, offering a perfect retreat after a busy day. The amenities were fantastic, I truly enjoyed my experience and would highly recommend this hotel to anyone looking for a comfortable and relaxing getaway!”

In a very good location in DTLA and loved the vibe in the lobby as well as the guest rooms. Would've been better when the staffs cuold be more professional in explaining everything when checking in. Also, the check-in time is not flexible nor early.

The place is relatively remote, there are not many restaurants nearby, and the bed is very high, at least 1 meter. The coffee machine is a plug-in box, and the coffee brewed is normal. There is a bathtub, you can take a bath, very comfortable. The ice machine on each floor is at the elevator entrance. If you are assigned to the innermost room like me, you will have to walk a long way to get the ice.

It turned out that the order was booked for one night less and could not be refunded. However, because placing a new order for one more day was cheaper than booking another night alone, Ctrip customer service and hotel customer service were very helpful. After communication, the original order was refunded. I will order again after purchasing. The hotel facilities and price-performance ratio are also good. I will stay here again if necessary.

the room is very spacey and nice. But the sound insulation of the bedroom is concerning. We can hear the music from the next room clearly.