Rezen Hotel Wuduo

Rezen Hotel Wuduo Reviews

Rezen Hotel Wuduo

Intersection of Shachang South Road and Tanggong Road, Xigong District, Luoyang, Henan, 471000, ChinaView Hotel Details
Rezen Hotel Wuduo
Rezen Hotel WuduoRezen Hotel WuduoRezen Hotel Wuduo
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Rezen Hotel Wuduo Guest Reviews

4.8/5
Excellent
5272 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(5272)
Positive reviews(5241)
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Friendly front desk staff(485)
Easy to get around(479)
Delicious breakfast(368)
Large rooms(251)
Quiet & comfortable(234)
Close to metro(152)
Would stay again(150)
Nice toiletries(68)
Negative reviews(31)
Kau Tien
Elegant Double Room
Stayed in 2024 年 11 月
Family
3 review
5.0/5
Outstanding
Posted on 2024 年 11 月 24 日
This hotel is amazing good and the staffs are very polite. The housekeeping name “叶子” well take care of customers need. She observed and provide excellent service to customers. Front desk service is very good especially we want to visit the city. Clear explanation and tourist information.
Response from Property: Dear guests, hello! Thank you for choosing to stay at Luoyang Wangfujing Wudelicheng Hotel. We are delighted that you enjoy our warm and comfortable, hospitable service. Every member of our staff is very willing to provide you with meticulous service, bringing you a homelike stay experience. Your satisfaction is the greatest praise for us and also the driving force for our continuous improvement. We look forward to your next stay at Luoyang Wangfujing Wudelicheng Hotel in the near future.
Kwok Shien
Executive Double Room
Stayed in 2024 年 11 月
Family
5 review
5.0/5
Outstanding
Posted on 2024 年 12 月 1 日
Location is good within mall and eatery. Room is spacious enough and staffs are friendly and helpful.
Response from Property: 來者皆是友,奉茶以迎之,為您立黃昏,為您晚温粥,臨行一瓶水,甘泉寄祝福,匆匆時日過,往來無相忘!在吾朵麗呈,感受不期而遇的温暖!尊敬的貴賓,您好,感謝您對吾朵麗呈酒店的肯定,吾朵麗呈酒店恪守品質,不忘初心,認真做好每一處服務細節,孔子曰“有朋自遠方來不亦樂乎”,提倡鄰里關懷是吾朵麗呈的服務理念。吾朵麗呈酒店,期待您的再次入住!
Guest User
Executive Double Room
Stayed in 2024 年 7 月
Family
1 review
3.2/5
Posted on 2024 年 7 月 17 日
Upon arriving the hotel the checking took over 15 mins. As for foreigner they need to photo copy passports and input information manually. The air conditioner was very weak and only couple of degree lower than the outside at 85 degrees Fahrenheit, very warm. Our room all had an odor that we couldn’t pin point. But no Pleasant, and would only subside after lowering the room temperature to 23 Celsius. Second day of our day I realize that my retainer was missing from my case and looks everywhere inside my room and later notified the front desk of the missing item. They denied ever touching my case and insisted that I have misplaced my own item. Long story short it’s still missing.
Response from Property: 您好,對於本次您選擇入住洛陽吾朵麗呈酒店,非常遺憾沒有達到您的入住期望。也非常感謝您對於此次入住提出的寶貴意見,我們會認真對待您的反饋,持續不斷的探索,改善我們的服務,也希望您可以給我們一個表達歉意的機會,我們也會更加嚴謹的管理,加強酒店服務流程,以最快的速度解決您提出的問題。我們酒店也會積極地學習,重新追求連續的優質服務,再次跟您説聲對不起。也衷心的希望您下次入住還會選擇我們酒店。
Guest User
Elegant Double Room
Stayed in 2024 年 5 月
Couples
3 review
4.7/5
Amazing
Posted on 2024 年 5 月 26 日
The staff at the front desk to servers at the restaurant are very pleasant and helpful. The restaurant has promotion and the prices are very reasonable but sorry to say I didn't enjoy the traditional water meal.
Response from Property: Dear guests, hello! Thank you for staying at the Wu Duo Li Cheng Hotel in Luoyang. Your praise and encouragement are the best driving force for our continuous progress. Thank you for your overall affirmation of the hotel. All colleagues in the hotel feel very honored! At the same time, we sincerely thank you for your love and recognition of us. You remember the wonderful time here, which moved us deeply. It is our duty to provide guests with a wonderful stay experience. We are honored to receive your praise, and at the same time, we are more motivated to continue moving forward. We hope to have more opportunities to serve you~ Looking forward to your next visit~Wishing you a happy life
Fernanda Schapke Milani Leite
Elegant Double Room
Stayed in 2024 年 5 月
Family
7 review
4.7/5
Amazing
Posted on 2024 年 5 月 30 日
This hotel was absolutely great, the rooms are super spacious and super clean! Also loved all the amenities that they offered us! The cleaning lady was so nice and even left a note and some laundry soap for us as she saw that we had washed some clothes. I definitely recommend it!
Response from Property: 尊敬的賓客:感謝您選擇入住洛陽吾朵麗呈酒店!欣聞您對本次入住的體驗表示滿意,這是我們的榮幸,更關注到您對我們客房部同事的表揚,這是對他們最大的認可與鼓勵,也讓我們更有動力為您與更多客人創造精彩難忘的體驗,再次感謝您的分享,並真誠地期待您再度光臨體驗我們更多的服務和產品。
NicD
Elegant Double Room
Stayed in 2023 年 9 月
Couples
7 review
4.5/5
Great
Posted on 2023 年 9 月 27 日
This is a very nice hotel which is great value for money. The location is great, just around the corner from a large mall (Wangfujing) and lots of restaurants nearby. I especially recommend the little place with 'Chinese Hamburger' on the sign on the road behind the hotel building - they have an English menu and do great roujiamo - they even have a vegetarian 'sujiamo'! We got an upgrade on check in and the room was spacious and comfortable. The cleaners and reception staff were generally polite and helpful. The breakfast was Chinese but was fresh, different every day, and any food that ran out at busy times was always quickly replenished. The free laundry was very convenient and the machines were easy to use. We did have two issues which made staying there a bit inconvenient though. The first was that when the underground car park was full cars could no longer get past the barrier, meaning they couldn't drive up to reception. This was a problem since the road outside was flooded and meant that we had to load and unload suitcases while standing in deep puddles in the pouring rain. The second issue was the keycards: every day we would come back to our room and the keycard wouldn't work. We complained at reception every single day about this issue but it was never resolved.
6/7
Response from Property: Dear international friends, we are very happy to see that you are so satisfied with the hotel. However, due to the different rating values ​​in each country, we are still a little disappointed that we did not receive a full 5-point praise from you. Maybe There are areas where the hotel has not done well. I hope you can point out our shortcomings to us next time you come. We will work hard to do better. We will serve attentively so that every guest who comes to the hotel can feel at home. Warmth, I hope our service can bring you more surprises and touches, and we look forward to your next visit!
Anonymous User
Panoramic Double Room
Stayed in 2023 年 9 月
Couples
6 review
4.5/5
Great
Posted on 2023 年 9 月 27 日
We had good breakfast every day and even got a basket with fresh fruit in our room every day. Two malls (an older one mainly for food, and a "Dennis" mall) are in walking distance. We used Didi to get around, which was not a problem.
Response from Property: 尊敬的國際友人您好;看到您對酒店這麼滿意朵兒很是開心,但可能由於每個國家的點評分值不一樣,沒有得到您全5分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望您下次到來能給我們指出我們的不足,我們會努力做到更好,我們會用心服務,讓到店的每位客人都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!
Guest User
FAMILY ROOM STANDARD
Stayed in 2023 年 12 月
Family
2 review
5.0/5
Outstanding
Posted on 2023 年 12 月 23 日
Waiter Happy is good room is warm good
Response from Property: 來者皆是友,奉茶以迎之,為您立黃昏,為您晚温粥,臨行一瓶水,甘泉寄祝福,匆匆時日過,往來無相忘!在吾朵麗呈,感受不期而遇的温暖!尊敬的貴賓,您好,感謝您對吾朵麗呈酒店的肯定,吾朵麗呈酒店恪守品質,不忘初心,認真做好每一處服務細節,孔子曰“有朋自遠方來不亦樂乎”,提倡鄰里關懷是吾朵麗呈的服務理念。吾朵麗呈酒店,期待您的再次入住!
Forky
Elegant Double Room
Stayed in 2023 年 8 月
Couples
3 review
4.7/5
Amazing
Posted on 2023 年 9 月 1 日
This Hotel is very beautiful. The room was enormous, in a fantastic condition and very very clean. The view outside of Luoyang was amazing as well. Metro is very close, around 5-10 minute walk. Plenty shops and restaurants in the area and not even a 5 minute walk to a mall close by. The staff was very kind and helpful, which made check-in/check-out very easygoing. Room gets cleaned everyday and they bring a little fruit basket everyday to your room too, amazing service! I highly recommend staying here :)
Response from Property: Ha ha! Seeing your review, Duo'er will probably be so excited that she won't be able to sleep tonight! You are satisfied and recognized with the overall stay experience this time! It is a powerful driving force for our progress. Wuduo has always insisted on providing every guest with value-for-money personalized services. From the moment you check in, we strive to focus on every service detail. We will provide every guest with satisfactory and surprising services. Wuduo wants to make the hotel a home for every traveler. Our friends believe that guests are family members. Life is a journey, and there is always something to enjoy in Wuduo. Expected warmth! Looking forward to seeing you again~
Haseeb
Panoramic Double Room
Stayed in 2023 年 11 月
Business travellers
2 review
5.0/5
Outstanding
Posted on 2023 年 12 月 5 日
What an amazing experience lovely hotel lovely staff I’m definitely revisiting at some point. Halal food option was fantastic, just ask the staff they’ll make sure you eat the right foods.
Response from Property: 尊敬的外賓,您好!謝謝閣下的滿分點評,您的支持與鼓勵,是我們前進的最大動力。洛陽吾朵麗呈酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。洛陽吾朵麗呈酒店期待您的再次光臨!
Guest User
Elegant Double Room
Stayed in 2023 年 10 月
Solo travellers
1 review
5.0/5
Outstanding
Posted on 2023 年 11 月 18 日
The hotel room was very clean. The bed was super comfortable. The cleaning lady was nice and sweet. The hotel front desk was very friendly and helpful. The included breakfast food was delicious. It was a very satisfying stay. I really enjoyed it.
Response from Property: 尊敬的國外賓客,您好:初與您相識,猶如故里人。春風十里,不及您的滿意。看到您的好評隔着屏幕感受到了您對我們的認同和鼓勵,實在是超級感動呢。優越的地理位置、獨具簡潔的風格、舒適整潔的居住環境、完善的設施設備是眾多顧客朋友選擇洛陽吾朵麗呈酒店的原因。我們期待這次相遇不是偶然,能夠在未來和您產生交集才是更大的心願!願我們孜孜不倦的追求能夠獲得您的再次垂青~~願世間美好常伴您,事事順遂,天天開心喲~
Chicken Feet
Elegant Double Room
Stayed in 2023 年 8 月
Family
20 review
3.5/5
Posted on 2023 年 8 月 23 日
Good for the price. If you dont like chinese style breakfast then you have to eat outside. Friendly staff. Bed was comfortable.
Response from Property: 尊敬的國際友人您好;看到您對酒店這麼滿意朵兒很是開心,但可能由於每個國家的點評分值不一樣,沒有得到您全5分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望您下次到來能給我們指出我們的不足,我們會努力做到更好,我們會用心服務,讓到店的每位客人都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!
Bulgamaa
Elegant Double Room
Stayed in 2023 年 6 月
Solo travellers
1 review
4.0/5
Very Good
Posted on 2023 年 7 月 2 日
Stay there, soooo goood🥰
Response from Property: 哈哈!朵兒看到您的誇讚今晚估計是要興奮地睡不着咯!您得到國外賓客對入住體驗整體感到滿意和認可!是朵兒們前進的強大動力 ,吾朵一直以來都堅持為每一位客人提供物超所值的個性化服務,從您辦理入住手續的那一刻起,我們都力臻在每一個服務細節上給每一位小主都能感受到滿意加驚喜的服務,吾朵想把酒店做成每一個旅行者的家,小夥伴們信奉客人為家人,人生是一場旅行,在吾朵總有不期而遇的温暖!期待您的再次光臨和全五顆星的點評哦~
Francis Ling
Elegant Double Room
Stayed in 2023 年 9 月
Solo travellers
6 review
5.0/5
Outstanding
Posted on 2023 年 9 月 27 日
Very nice hotel and the location is very near to subway train and shopping area.
Response from Property: 尊敬的賓客,您好!感謝您的5分點評,你的話語是對我們最大的鼓勵,鼓勵是風,帶來和煦的雲;鼓勵是雨,滋潤萬物生息。打開心靈的窗户,讓所有感激的語言飛翔在生命的藍天,那是對您最美麗的問候,感恩曾有您的相伴。生活如花,奼紫嫣紅,生活如歌,美妙動聽,生活如酒,芳香清醇,入住洛陽王府井吾朵麗呈帶給您不一樣的享受。吾朵麗呈真誠地期待與您再次重逢,盼歸~
Guest User
Family Suite - with View
Stayed in 2023 年 6 月
Family
6 review
5.0/5
Outstanding
Posted on 2023 年 6 月 9 日
We come to Luoyang often to visit family, this was our first stay at Rezen hotel. The hotel location is very convenient, not far walk from Wangfujing and Xinduhui, both offer restaurants and shopping. The subway is not far at xinduhui, it’s the transfer point for line 1 and 2. The hotel staff was very friendly, they delivered fruit plates to us daily and a gift after check out. We got one family room which is bigger than we expected, it has 1 king, 1 full and 1 twin, 1 bathroom in each of the 2 rooms, very spacious. The breakfast was good, but not much western food, mostly Chinese which was fine for us. Wi-Fi works well, free laundry on 4th floor. Overall, very good hotel and definitely recommend it to other travelers.
Response from Property: Dear guests: Hello! Thank you very much for choosing Luoyang Wangfujing Wuduo Rezen Hotel, and taking the time to give such a high evaluation. We are very touched. We are very happy to see your affirmation of our service attitude. We always adhere to the spirit of "serving with love and doing things with heart" and the quality concept of "pursuing perfection and paying attention to details" to bring "amazing and lasting" to every customer. moving service". We always aim to provide every guest with family-like caring service, and you are our dearest family member. It is our responsibility to make you feel family-like warmth. High-quality service is the direction that our hotel has been working hard to move forward. We are very happy to win your love, and sincerely hope that you will stay again and feel our comfortable service.