Park Inn By Radisson Clark

Park Inn By Radisson Clark Reviews

Park Inn By Radisson Clark

SM City Clark Complex, M.A. Roxas Highway, Brgy. Dau, Mabalacat, Pampanga, 2010, PhilippinesView Hotel Details
Park Inn By Radisson Clark
Park Inn By Radisson ClarkPark Inn By Radisson ClarkPark Inn By Radisson Clark
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Guest Reviews of Park Inn By Radisson Clark

8.8/10
Very Good
103 review
Verified reviews
Location9.6
Amenities8.0
Service8.6
Cleanliness8.9
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All reviews(103)
Positive reviews(101)
Reviews with photos/video(26)
Great service(15)
Near shopping area(11)
Convenient for shopping(11)
Awesome stay(10)
Delicious breakfast(10)
Clean and tidy(8)
Clean pool(8)
Great swimming pool(8)
Negative reviews(2)
Guest User
One Bedroom Suite
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 7, 2025
One of the Best staycation stay for us. The kids felt relaxed and at home. Accommodating and Friendly Staff. The the Best Room, Pillows and everything else.
Response from Property: Dear Valued Guest, Thank you so much for the perfect 10/10 rating and for sharing such heartwarming feedback!We’re absolutely delighted to know that your staycation with us was one of the best for your family. It’s always our goal to create a relaxing and welcoming space, especially for our young guests, so hearing that your kids felt at home truly means a lot to us.We’ll be sure to pass along your kind words to our friendly and accommodating team, and we’re thrilled you enjoyed the comfort of our rooms and those cozy pillows!We can’t wait to welcome you and your family back to Park Inn by Radisson Clark for another memorable stay.Warmest regards,Karl AnticMarketing Executive
Guest User
Standard Room
Stayed in Sep 2025
Family
3 review
10/10
Outstanding
Posted on Oct 26, 2025
Just across SM Clark, the location is very stategic and convenient. It has the same vibe as other Radisson hotels in the country: clean, spacious rooms with complete amenities. Indeed, value for money. 👍
Shanacv
One Bedroom Suite
Stayed in Aug 2025
Couple
1 review
10/10
Outstanding
Posted on Sep 29, 2025
Unfortunately, we weren’t able to take any photos, but we had a really great time during our stay. The room we booked was clean, comfortable, and well-maintained, and both check-in and check-out were smooth and hassle-free. The only minor downside was the parking, although the hotel has its own parking area, the spaces are quite limited, so we had to park a bit farther away. They do, however, offer free parking at a nearby space, and you can also park for free at the nearby SM City Clark parking lot, just make sure to ask them about it. Breakfast was delicious, though the selection could be improved. The location is also very convenient, especially with SM City Clark just a short walk away. Overall, we were very happy with our stay and would definitely book again the next time we visit Clark.
Response from Property: Dear Shana,Thank you for choosing Park Inn by Radisson Clark and for sharing such wonderful and detailed feedback about your stay. We’re delighted to hear that you had a great time and appreciated our amenities, cleanliness, surroundings, and service. It’s great to know that you found the rooms comfortable and well-maintained, and that both check-in and check-out were smooth and hassle-free.We truly appreciate your comments about the parking and breakfast selection as these help us improve further. We’re glad that the convenient location near SM City Clark added to your experience, and we look forward to welcoming you back on your next visit for another enjoyable stay.Warm regards,Karl AnticMarketing Executive
Guest User
Standard Room
Stayed in Jan 2025
Couple
2 review
7.0/10
Posted on Feb 16, 2025
Pros: 1. Staff are well-trained & courteous. 2. Satisfying food, breakfast & dinner. Cons: 1. Swimming pool is under renovation, no notice upon booking. 2. Asked for a queen bed, but turned-out it was two single matress joined together, which made it uncomfortable in the back since you can feel the gap, it's disappointing.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback. We’re delighted to hear that you appreciated our well-trained and courteous staff as well as our satisfying breakfast and dinner offerings. Your kind words mean a lot to us!We sincerely apologize for the inconvenience you experienced with the swimming pool renovation and the bed setup. We understand how important these details are to a comfortable stay, and we regret that we did not meet your expectations in these areas. Your comments are invaluable, and we will work on improving our communication regarding facility updates and ensuring better room arrangements for our guests.We truly appreciate your insights and hope to have the opportunity to welcome you back for a much-improved experience in the future.Best regards,Karl AnticMarketing Executive
Greg from London
Standard Room
Stayed in Jul 2025
Couple
72 review
9.5/10
Amazing
Posted on Aug 9, 2025
Outside of Clark this hotel is one of the best places to stay in Angeles City. A large SM mall is next door, the hotel is modern, clean and neat with pleasant professional staff. You can park your car for free in SM car park. There is a nice bar and a lovely little pool, spa etc. Good food options too. Recommended.
Response from Property: Dear Greg,Thank you for sharing such wonderful feedback! We’re delighted that you consider us one of the best places to stay in Clark, Pampanga. It’s great to know you enjoyed our modern facilities, convenient location beside SM Mall, and the warm service of our team. We’re also glad you appreciated the bar, pool, and dining options. Your recommendation means a lot to us, and we look forward to welcoming you back soon. Warm regards,Karl AnticMarketing Executive
Guest User
Standard Room
Stayed in Jun 2025
Couple
1 review
6.5/10
Posted on Jul 22, 2025
Generally okay experience. What bothered me is a frontdesk employee parked her car in front of mine blocking my exit.  the guard on duty informed that is was owned by the frontdesk employee. Instead of immediately removing, she had to call another employee ( a man in suite) to move her car which took a bit of time.  not sure if its a local thing in angeles.  but generally a good experience.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback. While we’re glad to know you had a generally good experience, we sincerely apologize for the inconvenience you encountered at the parking area.Please be assured that what you experienced is not reflective of the service standards we uphold at Park Inn by Radisson Clark. Your comments have been raised to the relevant departments for immediate review and corrective action. We value your insights as they help us improve our operations and guest experience.We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless and fully enjoyable stay.Warm regards,Karl AnticMarketing Executive
Guest User
Standard Room
Stayed in Jun 2025
Business traveller
1 review
8.0/10
Very Good
Posted on Jul 4, 2025
Great location , but check in was slow , being referred from one wing to another ..room was functional enough but a little small
Anonymous User
Standard Room
Stayed in Jun 2025
Family
2 review
9.5/10
Amazing
Posted on Jul 3, 2025
We enjoyed the pool all by ourself. The kiddie pool was heated so I didn’t have to worry if my kid swam for too long. Breakfast buffet had a wide selection. The staff were so accommodating. I also liked that the gym was complete with sanitation kits.
Response from Property: Dear Valued Guest,Thank you for sharing your experience with us! We're delighted to hear you and your family had a relaxing time—especially enjoying the pool, the kid-friendly section, and our breakfast buffet. It’s also great to know that our gym facilities and sanitation kits added to your comfort.Your kind words about our accommodating staff mean a lot to us. We look forward to welcoming you back soon for another enjoyable stay at Park Inn by Radisson Clark.Warm regards,Karl AnticMarketing Executive
Guest User
Standard Room
Stayed in Jul 2025
Business traveller
106 review
10/10
Outstanding
Posted on Aug 30, 2025
Nice Hotel! Very comfortable room and great staff! would definitely stay here again.
Response from Property: Dear Valued Guest,Thank you for your wonderful feedback! We’re so pleased to hear that you enjoyed a comfortable stay and experienced the warm hospitality of our team. It’s great to know you would choose to stay with us again — we look forward to welcoming you back soon at Park Inn by Radisson Clark.Warm regards,Karl AnticMarketing Executive
Guest User
One Bedroom Suite
Stayed in Sep 2025
Family
16 review
9.5/10
Amazing
Posted on Oct 19, 2025
The best location, very convenient near the SM mall.
Guest User
Standard Room
Stayed in Sep 2024
Travelling with friends
127 review
10/10
Outstanding
Posted on Oct 7, 2024
Buffet is superb. Expresso or latte included. Best cheese and variety of dishes but the same kind in every stay. Rooms are clean. Mattress is brand new, enjoy floppy pillows. Free Welcome drinks and very quiet location. Express checkin and checkout. No hastle. But How come clark room rates are higher than in north edsa? The pool is heated and clean
6/9
Guest User
Superior Room
Stayed in Aug 2025
Travelling with friends
2 review
10/10
Outstanding
Posted on Sep 5, 2025
Best location. Food is top notch. Can’t go wrong at all.
Response from Property: Dear Valued Guest, Thank you for your wonderful review! We’re delighted to know you enjoyed our top-notch food and unbeatable location. Your kind words mean a lot to us, and we look forward to welcoming you back soon for another enjoyable stay at Park Inn by Radisson Clark.Warm regards,Karl AnticMarketing Executive
Guest User
Standard Room
Stayed in Feb 2025
Family
1 review
7.5/10
Posted on Mar 31, 2025
Pool was non-operational at time of visit. Stay was supposed to be a vacation but no activities for the children in the hotel
Response from Property: Dear Valued Guest, Thank you for sharing your experience with us. We truly appreciate your feedback and sincerely apologize for the inconvenience caused by the pool’s temporary closure during your visit. We understand how important it is to have activities for children, especially during a vacation.The good news is that our pool has officially reopened as of April 1, 2025, and we’d love for you and your family to come back and enjoy it! We hope to welcome you again for a much more enjoyable and relaxing stay. Best regards,Lorenzo TangGeneral Manager
YheLiz
Standard Room
Stayed in Feb 2025
Couple
22 review
7.5/10
Posted on Mar 19, 2025
The hotel is in very convenient location next to the restaurants of SM Clark that’s why we choose to stay here. The room is pretty small as well as the bathroom. The room amenities were just toothbrush and nothing else. The bed is comfortable though but it’s not worth for the money spent. We stayed on a different hotel with bigger rooms and comfortable bed with amenities and with breakfast with cheaper price. I would say that stay here if you want to be next to mall and nothing else.
Response from Property: Dear YheLiz, Thank you for taking the time to share your feedback. We’re glad to hear that our convenient location near SM Clark met your needs and that you found our bed comfortable during your stay.However, we sincerely regret that some aspects of your experience did not meet your expectations. We understand the importance of room size, amenities, and overall value, and we appreciate your honest insights. Your feedback helps us identify areas for improvement, and we will certainly review this with our team to enhance our offerings.We truly appreciate your stay with us and hope to have the opportunity to provide you with a better experience in the future. If there’s anything we can do to make your next visit more enjoyable, please don’t hesitate to reach out.Best regards,Karl AnticMarketing Executive
Anonymous User
Standard Room
Stayed in Jul 2024
Business traveller
46 review
10/10
Outstanding
Posted on Aug 24, 2024
What Inlove anout this hotel is that they have an overnight restaurant that has a lot of menu and they also serve wines. They have variety of food as well. Their restaurant is called Hues with very nice color too. Lastly their toiletries, the scent is very nice. It doesn’t trigger my asthma. I really love the scent. Every place in this hotel was well maintained. By the way we rented 6 rooms out of the 6 rooms, only 1 is not cleaned. It is full of dust as per my 2 colleagues. They said the room hasn’t been used for quite a while maybe.
Response from Property: Dear Guest,Thank you for your detailed feedback. We're delighted to hear that you enjoyed the variety and quality of our restaurant, Hues, as well as the pleasant scent of our toiletries. We apologize for the oversight in one of the rooms and appreciate your understanding. We'll ensure this issue is addressed to maintain our high standards. We look forward to welcoming you back for another stay.Warm regards,The Management