Galaxy Macau, Estrada da Baía da Nossa Senhora da Esperança, s/n, Taipa, Cotai, Macau, ChinaView Hotel Details
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JW Marriott Hotel Macau Guest Reviews
4.6/5
Great
3535 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.5
Cleanliness4.7
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All reviews(3535)
Positive reviews(3425)
Reviews with photos/video(1223)
Delicious breakfast(197)
Great swimming pool(118)
Close to amusement park(79)
Perfect for kids(60)
Delicious buffet(51)
Easy to add bed(24)
Negative reviews(107)
Cindy
Executive Two Double Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 23, 2024
Great service and wonderful cocktail bar, definitely will come again
Suez Tan
Deluxe Two Double Room
Stayed in Oct 2024
Family
4 review
4.7/5
Amazing
Posted on Nov 2, 2024
The driver wasn't aware that we have 4 luggage and 5 adults when we stated during the booking but managed to squeeze everything in yhr car
Angelina
Deluxe King Room
Stayed in Mar 2024
Family
5 review
5.0/5
Outstanding
Posted on Mar 19, 2024
The hotel was beautiful and clean. The location is very convenient and is located in an area with easy access to restaurants and shopping. Our room had a great view and was spacious.
Happy Sheepy Family
Deluxe Two Double Room
Stayed in Aug 2024
Family
5 review
3.7/5
Posted on Aug 21, 2024
We heard some strange sound (like water drop) every day and night in our room which was quite annoying and there was smoking smell despite we were staying at the non smoking floor. Appreciated if the Hotel Management could aware of the problem.
Guest User
Deluxe King Room
Stayed in Dec 2023
Other
18 review
4.0/5
Very Good
Posted on Dec 10, 2023
You can forget about early checkin. Could only preregister strictly after 1230pm and had to come back for room key collection from 3pm onwards. The hotel requires 1000HKD for room deposit. We requested for twin beds but was informed there would be additional charges unlike other establishments who not only accommodated to our requests but they also did their best to make our stay memorable. Honestly we expected better service for the price paid. Wouldn’t consider staying here again when we could get better service elsewhere.
Anonymous User
Deluxe Two Double Room
Stayed in Nov 2023
Family
18 review
4.7/5
Amazing
Posted on Jan 10, 2024
The period we travelled is very crowded as there are many concert happening. The hotel overall is good but don't understand why there are no seats available for elderly people to sit while we check in. Poor elderly have to stand almost 2-3hrs while waiting for check in. Hope hotel should review it.
Aprilmuimui
Deluxe King Room
Stayed in Dec 2023
Couples
8 review
5.0/5
Outstanding
Posted on Jan 18, 2024
Great stay in the hotel 👍🏻 love the view a lot! Clean and spacious room
Guest User
Deluxe King Room
Stayed in Oct 2023
Couples
5 review
5.0/5
Outstanding
Posted on Oct 30, 2023
Lovely stay with a great view during our 2d1n trip to Macau. The ****** is linked across all hotels within the area and it was a short walk to taipa village for dinner. See pic for our room view.
Anonymous User
Premier King Room
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Oct 16, 2023
Got upgraded to a room with an outdoor pool for free ^^ Very happy about that. Spectacular view, great stay to celebrate a special occasion.
Grape1234567
Deluxe King Room
Stayed in Dec 2023
Solo travellers
6 review
5.0/5
Outstanding
Posted on Dec 11, 2023
Clean and great. convenient location with feee shuttle bus
Guest User
Premier Two Double Room
Stayed in Mar 2024
Other
1 review
1.0/5
Posted on Mar 24, 2024
The name of the hotel reservation holder on the site can only be for one person who makes the reservation, but it is a two-person stay, and if the main booker does not arrive first and is late, it is impossible to check in?, What kind of reservation system is this shape?
There is no place to list references or recommendations. And after the reservation, these rights do not apply. I will never use this site again
BONG JHONITAN
Deluxe King Room
Stayed in Sep 2023
Business travellers
3 review
5.0/5
Outstanding
Posted on Sep 13, 2023
GREAT HOTEL , GREAT BUFFET, GREAT SERVICE, GREAT LOCATION...
6/18
Guest User
Deluxe King Room
Stayed in Apr 2024
Couples
6 review
4.7/5
Amazing
Posted on May 2, 2024
Location is convenient and welcoming staff is nice. The room is also spacious.
Guest User
Deluxe King Room
Stayed in Mar 2024
Family
1 review
4.5/5
Great
Posted on Mar 19, 2024
It is a great hotel and the breakfast was good.
All the staff was very nice and helpful.
Wu
Deluxe King Room
Stayed in Oct 2023
Couples
10 review
4.5/5
Great
Posted on Oct 23, 2023
Nice view nice food good services good environment