Casa de las Letras
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Madrid
Casa de las Letras
13 Calle de San Pedro, Madrid, Community Of Madrid 28014, Spain
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Casa de las letras features accommodations in Madrid. The property is 0.7 miles from the city center.
All of the air-conditioned units feature a private bathroom, flat-screen TV, and fully equipped kitchen. The rooms are equipped with heating facilities.
Adolfo Suarez Madrid-Barajas Airport is 8.1 miles from the property.Show More
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Amenities
Spanish
No Smoking in Public Areas
All Amenities
Property Description
Casa de las letras features accommodations in Madrid. The property is 0.7 miles from the city center.
All of the air-conditioned units feature a private bathroom, flat-screen TV, and fully equipped kitchen. The rooms are equipped with heating facilities.
Adolfo Suarez Madrid-Barajas Airport is 8.1 miles from the property.
Show More
1.6/5
Cleanliness1.6
Amenities1.6
Location1.7
Service1.7
All 11 Reviews
Surroundings
Metro: Atocha
(450m)
Metro: Antón Martín
(500m)
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Rooms
Guest Reviews
Services & Amenities
Policies
1
Standard Apartment
1 Double bed
Non-smoking
Air Conditioning
Private Bathroom
Heating
Washing Machine
Check Availability
1
Apartment
1 Double bed
Non-smoking
Air Conditioning
Private Bathroom
Heating
Washing Machine
Check Availability
One-Bedroom Apartment
1 Double bed
Non-smoking
Air Conditioning
Private Bathroom
Heating
Washing Machine
Check Availability
One-Bedroom Apartment With Balcony
1 Double bed
Non-smoking
Air Conditioning
Private Bathroom
Heating
Washing Machine
Check Availability
Duplex Apartment
Bedroom 1:1 Double bed ● Bedroom 2:1 Double bed ● Living Room:1 Sofa bed
Non-smoking
Air Conditioning
Private Bathroom
Heating
Washing Machine
Check Availability
Duplex Apartment
Bedroom 1:1 Double bed ● Living Room:1 Sofa bed
Non-smoking
Air Conditioning
Private Bathroom
Heating
Washing Machine
Check Availability
1
Apartment
Bedroom 1:1 Double bed ● Living Room:1 Sofa bed
Non-smoking
Air Conditioning
Private Bathroom
Heating
Washing Machine
Check Availability
1
Duplex Apartment
Bedroom 1:1 Double bed ● Bedroom 2:1 Queen bed ● Living Room:1 Sofa bed
Non-smoking
Air Conditioning
Private Bathroom
Heating
Washing Machine
Check Availability
Studio Apartment
Bedroom 1:1 Double bed ● Living Room:1 Sofa bed
Non-smoking
Air Conditioning
Private Bathroom
Heating
Washing Machine
Check Availability
1
Studio Apartment
Bedroom 1:1 Double bed
Non-smoking
Air Conditioning
Private Bathroom
Heating
Washing Machine
Check Availability
Apartment With Balcony
Bedroom 1:1 Double bed ● Living Room:1 Sofa bed
Non-smoking
Air Conditioning
Private Bathroom
Heating
Washing Machine
Check Availability
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Guest Reviews
1.6/5
11 reviews
Verified Reviews- Cleanliness1.6
- Amenities1.6
- Location1.7
- Service1.7
Average for similar properties in Madrid
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. £0.92). Trip Coins can be used to save instantly on room rates.
예은
August 25, 2022
The location is too far inside and there are uphill roads, so it was difficult to climb up with luggage.
Also, I made a lot of calls to the hotel owner's number, but it took a long time to check in as they didn't answer.
The inside of the room was spacious and nice, but the bathroom had a lot of sewer smell.
Original TextTranslation provided by Google
Guest User
July 16, 2023
SCAMMERS-they require you to connect “at least 72 hours in advance” in order to arrange access but fail to answer, leaving travellers vulnerable with unsecured accommodation prior to arrival, then keep the fee because all of this happens after the free cancellation date cut off. Avoid at all costs. They are scamming thieves that should not be permitted to book via booking sites.
Guest User
July 24, 2022
We arrived an hour after check in and room was still not ready. Had to drop bags and hang around for an additional 2 hours. Once we got to the room, 1 of the minisplit ACs was non-functioning in the living area so the entire apartment was hot. We were on the top floor and windows open to the roof which made it hotter. The upstairs bathroom had no airflow at all and smelled like sewer gas. The refrigerator was not cooling properly and kept beeping the entire time. Mildew in the shower, cracks in the tile floor, found a pill on the floor along with lots of dustbunnies. Couch had cigarette burn in it and some sort of stain on it, maybe pee? Tried to contact the office several times to request a different room or see what could be done and they never responded. Would not recommend at all.
Guest User
June 11, 2022
I had a terrible experience, stay away from this place. After making a reservation on ***********, I messaged Behap multiple times to tell them that I was arriving after 8 pm, their latest standard check-in time. They never replied. I tried to call them, write them on *********** and Whatsapp, they just sent me a payment link with no explanations. As I was fearing a scam, I told them I would have paid only once I was on the premises. They never replied. I called them multiple times and they never sent me check-in instructions. I ended up in front of their door at 11 pm with no way to enter and nobody answering the phone. I booked another hotel and left. The day after they flagged me as no-show on ***********! Stay away from this place.
Guest User
April 11, 2022
The all deal was a hoax. In the pictures of my reservation a see a large room, with sofa, etc. In fact what I got was a tiny, tiny room, without the sofa, without towels, without the wifi password, the sheets were dirty with hairs from previous guests, etc. It was a total deceive. I tried to contact the lady in charge many times by messages, phone calls, never got an answer; before my payment she always answered very politely. The next morning we left to a normal hotel. KEEP AWAY FROM THIS APARTMENT HOTEL!!
Guest User
April 9, 2022
Location is amazing! So close for walking to parks and to centre/palace. Lots of bakeries and restaurants close by. Room is basic - clean bedding and towels provided. Beds comfy and wifi / tv great. However not enough plates, cutlery, glasses. No kitchen towel or washing up liquid. Toilet paper ran out on second day. Sofa bed not made up (but was comfy). Ironing board but no iron. No clothes maiden to dry wet clothing (but washing machine provided).
Guest User
April 5, 2022
The place was filthy with fungus on the walls, the curtains where full of grease. There is no way that an adult can sit on the toilet. The room has no doors for privacy in a 4 people apartment and there is no way you can get to the bedroom closet without moving the bed. And the host is unresponsive. I tried to contact them several times with no luck.
Guest User
May 31, 2023
Let's start with the only positive point: the location, (good and the bedding is comfortable too) Otherwise, expect to be woken up either by the noise of the neighbors if you are lucky, or by the terrible smell of the sewers. Last funny point: a shower door is missing… so the bathroom is constantly soaked. We went to report the problem "the last person broke it, it will be fixed soon". After reading several booking reviews, the door was already broken 5 months ago. They don't/hardly answer the phone. I obviously do not recommend this establishment.
Original TextTranslation provided by Google
Guest User
May 27, 2023
Excellent location. Beautiful neighborhood, close to the main attractions of Madrid. However, there were a few things that marred our stay. We chose this type of accommodation to save on breakfast and meals but the apartment assigned to us did not have a coffee maker, toaster, noodle strainer or oven hob. They are the basic things for the practical meals that are prepared in this type of accommodation. Having elements to prepare a coffee and 2 pieces of toast is not asking too much. Why equip an apartment with an oven if there is nowhere to heat a pizza? There was no trash can. We wrote to Whatsapp that would function as "customer service"... we are still waiting for the request to come to us. In short: if you are looking for a location, it is an excellent accommodation; If you are looking for this type of accommodation to reduce costs of breakfast, lunch or dinner and resolution of problems, then it is not so recommended.
Original TextTranslation provided by Google
Services & Amenities
More Amenities
Languages Spoken
Spanish
Public Areas
No Smoking in Public Areas
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 00:00–11:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Pets
Pets are not allowed
Paying at the Hotel
Property Description
- Number of Rooms: 28
Casa de las letras features accommodations in Madrid. The property is 0.7 miles from the city center.
All of the air-conditioned units feature a private bathroom, flat-screen TV, and fully equipped kitchen. The rooms are equipped with heating facilities.
Adolfo Suarez Madrid-Barajas Airport is 8.1 miles from the property.