Hotel Fenix Gran Meliá - The Leading Hotels of the World

The hotel, a Leading Hotels of the World member, is well located, next to Margaret Thatcher Plaza. We booked a Red Level Deluxe room which included Club Room access and separate check-in on the 7th floor. Room had an entry hallway and bath with door separating the bedroom; it seemed small and cramped. The bed was very comfortable. The RedLevel Club Room offered complimentary buffet or a la carte breakfast till 10 AM and snack buffet starting at 13:30 every day, with standard Spanish style offerings. Premium spirits are freely poured, including Moët Chandon champagne; service is excellent. The Club Room is unexceptional, joining space with Aduana, a limited-menu restaurant; there is access to two uninspiring outdoor terraces, one for smokers. Hotel lobby, adjoining bar (Balmoral) and terrace offer old-world luxury. The other restaurant in the hotel, Zuma, offers Japanese gastronomic fare. Restaurant prices are astronomic, and we avoided them. Note: only some rooms of this category have walk-in showers, in the event a shower-over-tub doesn’t suit, you must specify.

Great hotel in Madrid! We really enjoyed our stay. The staff is extremely friendly and helpful! The rooms have a good size, the restaurantes are excellent on the property and they are always ready to help!

Great hotel, location, service, staff, breakfast. We really enjoyed our stay here, will be back soon. Thank you for everything