Bob W Arte

I didn't expect the hotel apartment on the last day of my trip to Spain to be so amazing. It was simply amazing. It really feels like "home". The apartment provides everything you want, you can watch TV and play games, practice yoga, cook steak, ice wine, and even go to the gym. Opposite the downstairs is the market where you can buy all kinds of fresh ingredients. The room is warm and tidy, the design is simple and elegant, and the space is large. The three of us lived in two bedrooms, two living rooms and two bathrooms. In short, it is very cost-effective. Service: Specialists are available to help you check in during working hours. If you arrive early, you will be provided with a dedicated luggage storage box, which is very considerate. Remember to check your email after booking. You can check in in advance to avoid being unable to get in when you arrive!

The Trip.com listing said there was a dishwasher, but there was none, and the very small sink made for a difficult long-term stay. Unfortunately, there were no vacancies and we were not able to change rooms, but the staff were very friendly. The sound of the washing machine and dishwasher in the next room was loud until late at night, the cleaning of the equipment was poor and moldy water had accumulated on the pot lids, and it was too far to walk from Atocha station, so it was half-baked in every respect. However, I liked the staff's service and the direction this hotel chain is aiming for, so I would like to use it again in other cities if I have the opportunity. I will not use Madrid again.