Chilston Park Hotel

I had a wonderful stay at this Chilston, the room was comfortable and the amenities were top notch. Hotel environment was charming with beautiful and relaxing ambiance.

Beautiful hotel surrounded by English countryside . A really relaxed atmosphere & friendly , attentive staff including Matt , Nathan & helpful reception staff . We needed extra keys & photos taken - nothing was too much trouble . Food was also lovely and they take cash which is important to me .

I had an "Executive" room which, including breakfast cost £195. It was fine, albeit a bit dated although I had to request a bathrobe and there was no vanity mirror as had been advertised. Where it all went downhill was the bathroom. My goodness. So, first of all the shower was just an attachment over the bath. Surprising these days in a hotel that sells itself as a luxury hotel. Worse was to come though, it was on one of those poles where you can adjust the height - except you couldn't adjust the height, it was completely stuck at about 4 foot high!. The water pressure was woeful so my morning shower comprised of me crouching in the bath with a dribble of luke warm water running over my face. Hardly the "luxury executive" experience I was led to believe I would be getting. But the thing is - the tiles and bath surround were completely revolting. Thick black mold all over and the bath panel was cracked and dirty. It was disgusting. I've attached some photos. Other than that, all the staff I encountered were delightful - pleasant, helpful and, in the main, efficient. The meal in the Marble Lounge was very nice and breakfast, when it eventually arrived, was perfectly good. The breakfast service was somewhat chaotic and at one stage whilst the restaurant was only about half full every single table was full of uncleared crockery and cutlery. It didn't seem to be anyone's job to clear tables. Other than the truly disgusting bathroom, I think I paid a fair price for what I received.

Fantastic service by every staff member. I would like to make a special voice of gratitude for the incredible hospitality from Matt, Ella, and Luke. They were superb. As part of a business meeting, they ensured that their attentiveness was never lacking and their warmth was always sincere. The information and origin of the food from Matt was memorable, with genuine excitement to share his knowledge with expertise. Another special thanks to Samii for assisting with the handover of something that I had forgotten in my hotel room. Would recommend this hotel for all. Thank you!

Visited for a wedding. They done a brilliant job. All the staff were helpful, food was great and perfectly kept gardens. We didn’t stay but would have liked to. The lake is a lovely feature and was easy to spot fish and other wildlife. Great job done by the venue.

Visited Chilston Park for traditional Sunday lunch. Excellent venue and the staff were so attentive and helpful. Serenaded by the lovely Rachel who sang a wide variety of genres. Food was delicious. Only small criticism is have the horseradish and mint sauce more accessible. Food was delivered and we were asked if we wanted sauces only then to wait a 2 minutes (seemed longer) for them to be delivered! Will definitely be back though.