1227 A. Mabini St, Ermita, City of Manila, Metro Manila, 1000, PhilippinesView Hotel Details
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1 night
Guest Reviews of Manila Lotus Hotel
8.1/10
Very Good
214 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.6
Amenities7.5
Service8.3
Cleanliness8.1
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All reviews(214)
Positive reviews(197)
Reviews with photos/video(51)
Awesome stay(46)
Friendly staff(44)
Delicious breakfast(34)
Perfect for business trips(15)
Delicious buffet(12)
Near shopping area(10)
Convenient for shopping(10)
Average sound insulation(8)
Negative reviews(17)
Gemalyn
Deluxe Room
Stayed in Mar 2025
Couples
1 review
9.0/10
Great
Posted on Apr 28, 2025
It wasn't bad for a ⭐⭐⭐ hotel.. nearby the mall and restaurants..
Juvilyn
Standard Room
Stayed in Jan 2025
Family
15 review
8.5/10
Very Good
Posted on Mar 4, 2025
The place is very close to a lot of places you want to visit in Manila.
The staffs are hospitable, helpful, and pleasant.
Buffet breakfast has good options daily.
Guest User
Superior Room
Stayed in Mar 2025
Family
3 review
3.5/10
Posted on May 14, 2025
rude staff at front desk but room very hot not so cold as the aircon
admiralcrunchie
Superior Room
Stayed in Jan 2025
Solo travellers
2 review
5.0/10
Posted on Feb 15, 2025
When I checked in, the amenities and breakfast schedule were not explained to me and I had to ask before it was discussed.
The room itself was poor. It was extremely hot despite the AC being turned on max (the AC was just too weak and old). There was a giant cement pillar in the middle of the room which was a hassle to go around when going around the room. The pillow was small and tough, and the blanket too small. There were no free hotel slippers.
Shower had good water pressure and the water temperature was comfortable. The provided shampoo and shower gel were extremely diluted.
I was woken up in the morning by construction noises outside the window. Breakfast buffet was low-mid tier. Food was extremely average to poor. The manager (?) lady kept shouting and scolding the servers which ruined the atmosphere of the dining area. They also did not refill the empty food dishes in the buffet, so plenty choices were unavailable.
Overall I wouldn't book here again. It was an underwhelming experience.
SSinaga
Standard Room
Stayed in Jan 2025
Solo travellers
7 review
10.0/10
Outstanding
Posted on Feb 4, 2025
My 2nd time here! I decided to come back to this hotel after my one-week trip to Puerto Galera. The front desk and security remembered me and greeted me warmly. I left my neck pillow the week before and when I inquired this to the front desk, they immediately contacted house keeping and within 20 minutes, brought the neck pillow to my room. Can't find any fault in the service. The location is also superb, I will definitely come back here next time I'm in Manila!
Guest User
Deluxe Room
Stayed in Feb 2025
Couples
17 review
8.0/10
Very Good
Posted on Apr 24, 2025
so far very we keep on coming back here
Guest User
Standard Room
Stayed in Jan 2025
Other
2 review
10.0/10
Outstanding
Posted on Mar 3, 2025
Convenience and the staff is friendly
TAEJUNE
Superior Room
Stayed in Apr 2025
Business travellers
2 review
9.0/10
Great
Posted on May 11, 2025
The room I stayed in after check-in was at the end of the hallway. The internet was very slow. I needed stable internet due to my work, but the hotel didn't want to change the room at first. They changed my room later, and everything became ok. The building is old but ok overall.
Guest User
Deluxe Room
Stayed in Feb 2025
Travel with friends
1 review
9.0/10
Great
Posted on Mar 20, 2025
So much clean place
Adam
Executive Deluxe Room
Stayed in Mar 2025
Business travellers
47 review
9.0/10
Great
Posted on May 6, 2025
This has some of the best and most professional staff within the area. Location is great for nightlife and price wise you will not do much better in Ermita.
rabiya
Standard Room
Stayed in Mar 2025
Family
1 review
8.0/10
Very Good
Posted on May 2, 2025
The service was good and efficient. The reception was especially warm and welcoming, making check in hassle and stress free. They also accommodate food deliveries like foodpanda and grab at the lobby for pick up. The breakfast was also satisfactory as well as the rooms were kept clean and orderly. It was a worthwhile stay at an affordable price, and I would recommend it to those who're looking for a comfortable, inexpensive, and accessible staycation option.
Anonymous User
Standard Room
Stayed in Oct 2024
Solo travellers
5 review
4.0/10
Posted on Dec 10, 2024
Location is good (near mall), but the hotel itself is run down and dirty.
Guest User
Superior Room
Stayed in Mar 2025
Couples
10 review
5.5/10
Posted on Apr 24, 2025
The hotel is old. Breakfast was decent. Staff were attentive and approachable. Location was close to restaurants and convenience stores. But I’m quite apprehensive about safety.
Anonymous User
Superior Room
Stayed in Dec 2024
Solo travellers
8 review
10.0/10
Outstanding
Posted on Feb 1, 2025
Very accessible to the tge city
AvigaelAE
Standard Room
Stayed in Aug 2024
Family
12 review
8.5/10
Very Good
Posted on Sep 10, 2024
This has been our 4th stay in this hotel. We like the accessibility of the location and the courteous staff.
Response from Property: Thank you so much for taking the time to share your thoughts on the Manila Lotus Hotel. Our goal is to provide you with a positive experience. We eagerly await your next visit to our hotel. We work hard to please our guests and value your feedback. Thank you for sticking around.Sincerely yours,Irish