glassofwifi
March 17, 2025
The Oberoi, Mauritius is an exceptional place, offering beautiful surroundings, great hospitality, and some truly memorable food. However, improvements in the check-in experience and refinements to certain dishes would make the stay even better. Would still recommend, but with expectations adjusted for these minor setbacks. The food was mostly excellent, with the reef fish, malai kebab, roasted chicken, and dal makhani standing out as truly delicious dishes. The hotel staff, especially Natacha, were incredibly courteous and friendly, making the experience feel warm and welcoming. The F&B staff were also very professional, ensuring a great dining experience. The grounds of the hotel are absolutely stunning, beautifully maintained, and add to the charm of the property. The checkout process was smooth, and the front office staff member in the white shirt was the most professional of them all—unfortunately, I didn’t catch his name, but his efficiency and service were outstanding. The thali was disappointing this time, especially compared to last year. While it looked stunning, the chicken and lamb dishes were bland and watery, lacking flavor, and the rest of the dishes on the thali didn’t fare much better. The check-in process remains an issue—once again, it was not up to standard, and I strongly feel that the check-in staff need better training to be more proactive and attentive. Given the level of service expected at a property like this, it’s an area that should be improved.