Riu Turquoise - All Inclusive

Absolutely amazing place we had so much fun ! Thank you Riu Creole

It was awesome staying there but there was a hiccup at one point, we booked the place to have access to the sauna and jacuzzi and it was closed during our stay without notification, so instead we decided to have a warm bath but the water from the bath was yellowish.. that said.. they changed us rooms, also gave us a bottle of champagne and a free 50mins massage session.. in all though, it was a nice place, the food was awesome and lovely atmosphere!

We are a family of 6 who are currently waiting for our airport transfer from the RIU Turquoise after a wonderful 14 night stay. We have stayed in various RIU hotels all over the world, including Maldives, Cape Verde & Fuerteventura & have never been disappointed, this new build was no exception. The hotel is beautifully kept, absolutely spotless, the housekeeping staff, gardeners & cleaners are relentlessly assuring everything is sparkling. On arrival we were welcomed by the lovely Vickesh who was warm, friendly, informative & generally exceptional. He continued to be so helpful throughout our stay, arranging bookings in the speciality restaurants when we had minor issues with the app & always offering efficient service in an individual & professional way. Management are always on hand around about the site, taking time to chat to guests & and take on any feedback. The main restaurant service was excellent, special thanks to the lovely Suzy & Juliet who were our servers on many occasions & are an absolute credit to the RIU team. The food in the main restaurant was fresh, plentiful, & of a great standard when it comes to variety. We stayed for 2 weeks, used both the speciality restaurants & were always very happy with the meals. The chefs work exceptionally hard to ensure the food is fresh / replenished & presented well & we were never bored with the selection. The pools were excellent, we mainly used the quieter one which is a great size & comfortable temperature. The setting here is stunning.. at one end of the beach you are at the foot of Le Morne Brabant where you can see kite surfing daily. Further along towards the Palace side of the hotel the waters are Turquoise & calm. We have had the most magical time here in Mauritius & will be very sorry to leave.

Travelled with my sister and stayed 15 nights here in Mauritius. Is the hotel perfect? No. But then what hotel is. Is this a great hotel? Yes. We arrived at 11.45am and as per the RIU standard we were unable to check into our room until 3pm. No issue as there is a great courtesy room set up next to the lobby bar. Have some beachwear/sun cream at the top of your case and head to the pool/beach and start your holiday - just ask reception for your beach towel cards early. We didn’t need to use the reception desk much during our stay but the staff were always helpful and polite. Any issues were sorted that day (our minibar was not stocked on one day. This was restocked within an hour). Rooms are fine and have everything you need. Beds comfy. Housekeeping polite although didn’t always leave enough towels! Food Yes, the breakfast is the same everyday. Eggs, bacon, sausage, beans, French toast, omelettes, pastries, porridge, selection of breads, pancakes, cold meats and cheeses, cereal, fruit, yogurt, salad. What more do you want?! Snack bar does exactly what you would expect. Burgers/hot dogs/chips/onion rings and salad. Nothing fancy. Main restaurant for lunch and dinner always had something. As a fairly fussy eater there was always a few options for me. They do cook the steaks medium but then sit under the hot light and continue to cook. If you want it well done ask the person on the grill and they are more than happy to cook it to your taste. I think I might have eaten my own body weight in prawns during the course of my stay. Chouhan is an absolute darling and will look after you here. The app to book your a la carte restaurants isn’t the best. We found that these booked up quickly and managed to book 3 times in the steak and once in the Indian. Tip: if you are awake at midnight go on the app then this is when we could get reservations. Kunal and Christopher in the steakhouse were amazing. You were never left thirsty and the surf and turf was great! We didn’t find the pool unclean. In fact quite the opposite. The only day there was a slight issue was when the grass had been cut and the breeze blew the cuttings poolside. It is very windy poolside. But when the wind is missing the heat is almost unbearable! Please do not be surprised by this. The hotel is advertised as a kite surfers paradise and it certainly is. Go watch these guys on the beach. The hotel cannot change their position on the island! If you are put off by the wind. Don’t book here! The swim up bar is supposed to be over 18s only. Unfortunately this is not policed and a few times we had our beers/cocktails topped up with pool water thanks to unruly children. There are signs though. That unfortunately parents seem to ignore. The staff in the bars are amazing. Special shout out to Patrice, Yash, Manish and Sachin in the pool bar/sports bar. These guys kept us well hydrated and regularly were pouring our two beers as we got in the pool or walked through the doors of

Honest review. Spent 12 nights at Riu Turquoise. Arrived at the hotel on the 3rd November 2024 before 9am, room wasn't ready until about 1.5 hours later, the man at reception wasn't really welcoming very robotic behaviour, not smile, no welcome drinks. Once we got the room we had to wait for 2 hours for our suitcases and kept ringing reception for check where were they as we wanted to get chenged after 12 hour flight from Gatwick.We got them in the end. We had the best view directly to the beach. Beautiful place but indeed windy. Every morning i was woken up at 5.30am by a noisy tractor collecting all the algae from the beach, riding till about 7 or 7.30am, bloody hell!!! It was clean, yes but I don't like to be woken up at 5.30am on my holiday! The wind is bearable, takes away the heat, and when you move towards Riu Palace brach or JW Marriott the wind recedes. Enough sun lounges and due to the wind we were not surrounded by crowds. The restaurants booking: we went to both, really good food and service. To book it, do it literally at midnight when the slots are released. Riu Palace has access to the bookings so this is the reason why so many people could not book it while there as Palace can access all facilities at Riu. My husband worked it out the way :-) Some people at the bar are just indifferent no smile while serving drinks, on Tiu website said a good selection of international spirits, No! Only when you have on the menu. So just over 6 or 7 to choose from local ones, me being not a drinking person, i chose non alcoholic drinks which were quite nice. Room: we had two twin beds which were keep moving even at the slightest move, I kept turning in bed and the bed was moving, two of the beds legs were wheels! Food: good selection. I have enjoyed the food, Variety of veg, meat ( I don't eat eat pork or lamb) not enough fruits, and the orange juice WASN'T FRESHLY squeezed only mixed with either squash or similar, and you could see the skin bits in it meaning they were extracting the juice including the skin, which wasn't nice. The restaurant staff was polite, some just robotic again. Entertainment: was good, Variety. Security present all day. No pushy people selling items on the beach. We got a driver from the hotel to take alis for trips. Check out: noone asked how was your holiday, did you enjoy the time. It was,: OK you have checked out, bye We wanted to upgrade to Palace but no spaces. If you want Le Morne go to Palace or Lux, we will definitely do that on our next trip. Overall good, just above average. The hotel was opened earlier this year, it didn't appear so.

I would have given 5* however we had a couple of little niggles but nothing that would ruin our stay. Staff all very friendly, the app was very handy for when we needed anything. The minibar was stocked with beer, water and fizzy pop, that was a shame as my Hubby enjoyed the beer but I’m a wine drinker, but it wasn’t a big issue. One thing that was a bit off putting was a greasy handprint on the headboard! I will let you use your imaginations on how that probably got there Overall Mauritius was an absolutely stunning island and I would definitely go back but maybe try a different area. As previously stated it is quite windy but we found it a relief as it was sooooo hot!