Holiday Inn Melbourne Airport, an IHG Hotel Reviews

Response from Property: Dear Vanessa,Thank you for your amazing review! We're thrilled to hear that your entire stay, from the shuttle bus airport pick up to the return, was enjoyable. Our team takes pride in providing friendly and excellent service, and it's heartening to know that Monica's efforts stood out during your visit.We can't wait to welcome you back to Holiday Inn Melbourne Airport in the future. If there's anything specific you'd like to share or if you have special preferences for your next stay, please feel free to let us know.Safe travels,Nick HendersonGeneral Manager

Response from Property: Dear LyonsFiona,Thank you for choosing to stay at the Holiday Inn Tullamarine and for taking the time to share your experience. We're delighted to hear that you found the booking process straightforward and that our proximity to the airport made your stay convenient, especially after returning from an international flight.It's great to know that you've joined our loyalty program, and we're glad you enjoyed the benefit of a late check-out until 2 pm. We look forward to welcoming you back on your future travels from Tullamarine, and we'll continue to provide you with excellent service.If you have any further comments or requests, please feel free to reach out. Safe travels!Sincerely,Nick HendersonGeneral Manager

Response from Property: Dear Karina,Thank you for your feedback! We're delighted to know that you found our location perfect for your needs.We appreciate your comment about the facilities, and we want to inform you that we have a refurbishment planned in 2024 to enhance our guests' experience. Your input is valuable as we work towards creating an even better stay for our guests.We look forward to having you stay with us again and hope to exceed your expectations in the future.Best regards,Nick HendersonGeneral Manager