Guest User
April 1, 2025
My experience was awful i stayed in room 202 and the air conditioning vent was hanging halfway off of the wall, it would make a loud noise throughout the day and at night keeping me from sleeping. There was no room service at all, we were provided with one roll of toilet paper for the entire weekend stay and only 4 towels. There was a half used paper towel roll with splatters on it from the previous stay. The room and hallways reeked of smoke which got into my clothes, hair, travel bags etc. The front desk attendants were rude and unhelpful. I called several times to the front desk with no luck which led me to have to spend my own money to provide things that the hotel wouldn’t. i am very displeased with my stay and am requesting a full refund/compensation. I don’t have photos but do have videos of the vent and the noises coming from it.