Located in Mexico City (Polanco), Hyatt Regency Mexico City is within a 10-minute walk of Paseo de la Reforma and Auditorio Nacional. This 5-star aparthotel is 5.5 mi (8.9 km) from Zócalo and 8.9 mi (14.4 km) from Basilica of Our Lady of Guadalupe.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find outdoor tennis courts, an indoor pool, and a sauna. Additional features at this aparthotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Enjoy Latin American cuisine at RULFO, one of the aparthotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Free self parking is available onsite.
Make yourself at home in one of the 755 guestrooms featuring minibars and LCD televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Wired and wireless Internet access is complimentary, and Smart televisions with cable programming provide entertainment. Bathrooms have complimentary toiletries and hair dryers.
DDanieldaxuezha2024.08.29
The room is nice, the conditions are good, the location is good, and the surrounding area is safe. It is a good deal to book it at a good price
Located in Mexico City (Polanco), Residence L´ Heritage Royal Colonial by BlueBay is a 4-minute walk from San Agustin Church and 13 minutes by foot from Antara Polanco. This aparthotel is 0.7 mi (1.2 km) from Auditorio Nacional and 1 mi (1.5 km) from Parque Zoologico de Chapultepec.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace.
Grab a bite from the snack bar/deli serving guests of Residence L´ Heritage Royal Colonial by BlueBay. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 36 guestrooms, featuring kitchens. Complimentary wireless internet access keeps you connected, and 32-inch flat-screen televisions are provided for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
HHaidezhexue2023.10.04
Generally, personal objective evaluation:
1. This room has no air conditioning, so don't come when the weather is hot.
2. The window of this room is an inner window, facing the living room of the apartment. The customer service chat under the hall has breakfast. It is clear to enter and exit, and it is not very soundproof.
3. The room is old and the sanitation is very general, just at the level of domestic hotels.
Environment: But this price is in this location, that's it, the room has an induction cooker and microwave tableware, you can simply cook something yourself, no kettle. It is close to polanco, I should not live here next time.
A stay at InterContinental Presidente Mexico City, an IHG Hotel places you in the heart of Mexico City, within a 10-minute walk of Paseo de la Reforma and Auditorio Nacional. This 4.5-star hotel is 0.5 mi (0.8 km) from Chapultepec Park and 5.2 mi (8.3 km) from Zócalo.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour fitness center and bicycles to rent. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Enjoy French cuisine at Au Pied de Cochon, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Mexico City? This hotel has facilities measuring 10764 square feet (1000 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 700 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Xxtmin2024.07.28
The hotel is conveniently located, the rooms are clean and tidy, the network is stable, but the bottled water in the room tastes strange. The breakfast is relatively rich and there are some changes every day, which can also adapt to my parents' Chinese stomach.
Outstanding
122 reviews
4.6/5
Price from
£243
per night
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JW Marriott Hotel Mexico City flawlessly blends modern style and substance inspired by the historic Polanco neighborhood in which we are located. Our luxury Polanco hotel showcases 314 recently renovated, pet friendly rooms. Our Polanco, Mexico City hotel has recently revealed new arrival experience in lobby area, one new Mexican and Latin-American restaurant, Bar and mezcal room. Relax by our outdoor pool and soak up the Mexico City sunshine as you take in marvelous views of the Polanco district. Our health club features organic, vegan spa treatments and a fitness area. Whether you are hosting a meeting or a celebration in Mexico our renovated event venues provide the most elegant setting. A helipad is available less than a mile away and transportation to and from the helipad is offered as a courtesy for our Polanco hotel, Mexico City guests. We are also proud to hold the Queer Destinations Committed distinction. Authentic hospitality awaits at JW Marriott Hotel Mexico City.
GGuest User2023.12.27
Check-in was quick and the lady at the front desk was pretty and generous. It was Christmas day and we were given teddy bears and Christmas cookies. They were so cute. I loved them and will stay here again next time.
The W Mexico City provides a great place for travelers to relax after a busy day. The W Mexico City is an ideal choice for travelers who want to take in the sights and sounds of Mexico City. The hotel is only 12km from Autobuses Poniente Station and 19km from Benito Juárez International Airport, giving guests a number of convenient transportation options. Being just minutes away from Polanco Metro Station allows guests to explore the city with ease. With multiple attractions nearby including Chapultepec Park, Chapultepec Castle and Petroleum Fountain, guests will find plenty to keep themselves occupied. In their spare time, guests can explore the hotel's surroundings. Guests of this Mexico City hotel can make use of the parking facilities. This hotel is a popular accommodation for guests traveling with families.
Kkimberlytong2023.05.31
The location of the hotel is good, there are many restaurants around. Because it has been a few years, some facilities in the room can see the traces of time. The service is quite satisfactory, the service at the checkin at the front desk and the outdoor restaurant on the second floor is not bad (pictures 2 and 3 are outdoor restaurants, I ate at the hotel when I arrived late, the food is not exquisite but tastes good). The concierge is more ordinary, with strange eyes and arrogant attitude. What is more excessive is the waiter in the buffet breakfast room. The room rate includes breakfast, but the guest still needs to sign a bill. We gave a tip of 50peso, but unexpectedly, the waiter added a 1 in front of 50 without authorization, and it became 150. It can be seen from the photo that the 1 in front of 50 is quite abrupt, and the writing and color are different from 50. (It’s also our own fault. We only wrote the tip, and didn’t write the total amount to save trouble, because we didn’t intend to give a tip. The waiter just took the coffee pot and asked if he wanted coffee. Apart from that, he didn’t provide anything else. Serve). After staying in the tipping culture for so many years, this is the first time I have encountered such a thing.
Rising 58 stories above Chapultepec Park, The Ritz-Carlton, Mexico City hotel downtown offers liberating views of the entire capital–from historic Chapultepec Forest all the way to vibrant Paseo de la Reforma. Taking inspiration from Mexican traditions and landscapes, we created a modern downtown Mexico City hotel unlike any other where guests can reconnect and find themselves anew. From Mexican cuisine to the indigenous botanicals of our spa treatments, every detail down to the stonework in our lobby is meant to pique curiosity and enlighten souls. However you desire to discover Mexico City from our downtown Mexico hotel, you will find it here from sunrise to sunset. Helipads are available for our guests less than a mile away. Transportation from and to Helipad as a courtesy for hotel guests.
BBraden Tse2023.10.16
Exceptional experience ! Ultimate Ritz Carlton experience, would highly recommend if you travel to Mexico City!
Definitely get one of the best view in Mexico City from your room , it truly exceed my expectation of a Ritz Carlton hotel. Extremely good service and always address you by your name.
We encounter some problems within the room in the beginning, however the front office manager solve it very quickly which is excellent. We have stayed in the hotel for 2 nights and will definitely come back if we visit Mexico City again.
Became a fan of Ritz Carlton now
Marquis Reforma Hotel Spa is centrally located in Mexico City, a 2-minute walk from Torre Mayor and 8 minutes by foot from Angel of Independence Monument. This eco-certified hotel is 0.7 mi (1.2 km) from Chapultepec Park and 0.9 mi (1.4 km) from National Museum of Anthropology.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Heritage Bistro Bar, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Full breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 209 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
HHussain Ismail from London2024.01.15
Really nice hotel with people that are really friendly. Clean, smells really, and serviced really well. The desk staff were really friendly and helpful. Rocío cleaned and looked after my room really well! Thanks Rocio.
The Spa and gym was amazing - especially the staff who were really helpful and kind. The trainer Ariel was really helpful showing me various training routines and ways for thinking about exercise - he is an expert in Judo (black belt!). Alexis was really helpful with the spa facilities. Thanks Ariel and Alexis!
The beauty salon run by Azul was really good and especially with the treatments she offers! She convinced me to start looking after the smaller things about my appearance. It is the people that make a place and in this case in Hotel Marquis Reforma. I will definitely go back. Thanks Azul!
Thanks Hotel Marquis Reforma! See you soon.
With a stay at Exe Suites San Marino Hotel, you'll be centrally located in Mexico City, within a 5-minute walk of Angel of Independence Monument and U.S. Embassy. This hotel is 0.4 mi (0.7 km) from Paseo de la Reforma and 0.6 mi (0.9 km) from Reforma 222.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Satisfy your appetite for lunch or dinner at EL MEXICANO, a restaurant which specializes in Mexican cuisine, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 75 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2023.04.11
The location is very good, and the surrounding area is also very convenient. Must be in room 2, the view is very good, directly facing the independent column of the angel. The biggest problem with the hotel is that the network signal is not good. If you want to have a business video meeting, it is not recommended.
With a stay at Sheraton Mexico City Maria Isabel Hotel, you'll be centrally located in Mexico City, steps from U.S. Embassy and within a 5-minute walk of The Angel of Independence Monument. This 4-star hotel is 0.4 mi (0.6 km) from British Embassy and 0.4 mi (0.7 km) from Diana the Huntress Fountain.
Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an outdoor pool, and a sauna. This hotel also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 756 guestrooms featuring minibars and flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2024.06.22
I really enjoyed my stay at the hotel. The rooms were clean and comfortable, the staff was friendly and helpful, and the amenities like the pool and fitness center were excellent. Great location too, close to all the main attractions. Overall, a wonderful hotel experience that I would absolutely recommend to others.
With a stay at Galeria Plaza Reforma, you'll be centrally located in Mexico City, within a 10-minute walk of Angel of Independence Monument and U.S. Embassy. This 4-star hotel is 0.7 mi (1.2 km) from Reforma 222 and 1.2 mi (1.9 km) from Torre Mayor.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms.
Make yourself at home in one of the 436 guestrooms featuring iPod docking stations and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2024.01.14
The front desk is very friendly, especially the uncle in the restaurant who can speak a word or two in Chinese. He knew that we were from China and needed tissues and brought them to us himself. The uncle at the front desk will also help with luggage and call taxis. The staff are very nice.
The only drawback is that there is backflow in the bathroom, dirt will be found the next day, and a toothbrush is found in the toilet (I am sure it was not caused by us). Maybe it's just a problem with this room, I hope this can be improved
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4.2/5
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Top 16 Premium Hotels in Mexico City
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Latest Reviews for Mexico City hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.5/5
Excellent
GGuest UserExceptional Stay at ULIV Mexico City
My stay at ULIV Mexico City was nothing short of outstanding! From the moment I arrived, the staff went above and beyond to make me feel welcome. They were incredibly friendly, approachable, and always eager to help with any request or question.
The accommodations were modern, spotless, and thoughtfully designed, offering everything I needed for a comfortable and enjoyable stay. The location was also ideal, with easy access to some of Mexico City's best attractions, dining spots, and cultural landmarks.
What truly stood out, though, was the level of personalized care provided by the team. Whether it was assisting with recommendations, ensuring everything in the room was perfect, or just greeting me with a warm smile, their hospitality made all the difference.
I can't recommend ULIV Mexico City enough. It's clear they prioritize their guests' experiences, and I’ll definitely be returning on my next visit!
GGuest UserThe location is awesome. The hotel is more than basic, the pictures are a bit deceiving. There wasn't even space for us to put our clothes, no wardrobe nothing. Four days and our clothes had to stay in our bags or around the room.
It also didn't have a good mirror, only one in the bathroom which is not convenient.
The hotel is on a 4th or 3rd floor, I honestly can't remember but it was a lot of stairs, and it's inside a building that resembled a small shopping center.
It's walking distance to a lot of attractions, very good location.
The breakfast was good, freshly prepared for each individual. There's a very nice rooftop, don't miss it.
The hotel is not quiet at all, but I guess it's because of the location, it's hard to get a good night sleep if you're easily awakened :)
Upon arrival the man on the checking desk asked me to fill yet another form that had weird questions like if I liked dogs or cats and he said that I had to take a selfie! He said this was for verification reasons and that ”booking” asks him to do so, I told him I already verified my reservation and that I booked via Trip.com, he insisted at first and then when I was firm he said that it's ok and that there was no need.
GGuest UserThe entrance of this hotel is in a very remote place, and you need to climb a very high slope. Every time I call an Uber, the local driver can't find the hotel entrance after going around and around, and I have to follow the navigation for several circles, which is very troublesome. Even with the navigation, it is still confusing. It is really annoying.
Secondly, the hotel's network is also very poor. Every time I come back from outside, I need to log in again. The network is also slow
GGuest UserThe hotel is in a very nice location, a couple of blocks from Avenida Paseo de la Reforma. The room was very clean and there was a walk-in shower in the bathroom. A nice ce upgrade would be to have USB ports by the nightstand.
My issue is with Trip.com. I paid in advance for 3 rooms- one for me and one each for two friends. When I booked the rooms, I listed each of us separately on the online form. I received my confirmation by email and assumed that so did my friends. When we arrived at the hotel, I checked in without issue but when my friends tried to, they were told that no reservation existed for them. This is despite the fact that I had paid by credit card for all three rooms on one transaction. A call to Trips.com did nothing to fix the situation. The reservation number I gave them only had my room listed.
My only option now is to dispute the charge once my credit card statement arrives.
AAnonymous UserAcceptable room price. Staff is friendly and helpful.
Suggest to add electric water kettle for each room.
Better maintain stable room price on weekdays and weekends.
AAnonymous UserI finished paying in advance with the app, but I said I couldn't confirm it, so I asked him to pay again, so he even confirmed the reservation number stored on his mobile phone and the contents of the payment, but he said he didn't know. After a long time, I didn't apologize for confirming that it was a trip.com app, but the room was also broken. It was replaced again soon.
The room was clean and the facilities were good, but the condition was not good, so I put the temperature of the air conditioner up and fell asleep, but someone forced into the room in the middle of the night. The intruders were staff and they said they came to check because the room temperature was strange.
But I know that the customer is in the room, but I was very embarrassed and scared because I broke in without any call or knock. The staff were friendly but there was no consideration for the guests at all. Hotel that I don't want to go again twice.
It was less service than a 30,000 won room in Southeast Asia.
SSARA GABRIELAModern accommodation in a great area for exploring Mexico city for a day or two.
It's not a hotel so obviously the service is totally different than you'd expect For cleanliness and?overall amenities..But it's totally ok for a good night sleep and a convenient, safe, and nice location to stay.
Wish they could PayPal bit attention to details, for example in trio.com?app it says the room had a?balcony and when we arrived we didn't even have windows.
Exhausted from a long trip we didn't want to cause trouble but that could have been advised earlier.
We were two people but only had one hand towel so that was an inconvenience that could have probably been avoided of the management would pay a birthday more attention to the bookings.
Overall ok stay for an one night stop-over in Mexico city.
Walking distance to restaurants and nice Polanco area day off night.
JJCMONACOI have been around three
Times at this hotel. Each time we had another issue. This time Wi-Fi wasn’t working in the morning but t my room 508 was quiet. Last time I stayed at 102 which was exactly above the aircon s. The staff was friendly and welcoming every time. It’s located in a central position of reforma avenue. I walked to the Hidalgo surroundings as well as to Chapultepec park although it’s pretty far . I liked the beauty of the architecture and the old style. It is in dire need of renovationbut still a nice place …