The Catalina Hotel & Beach Club Reviews

The gentleman at the front desk was on his first day and was absolutely on point for a brand new employee as well as extremely polite. Check in was quick and the manager helped expedite the hotel keys. Overall great experience start to finish

good location but no housekeeping unless you pay extra. food is good.

Don't bother with this hotel. First of all, it's not clean and the sheets are not changed. Secondly, it's too expensive. It costs 2,000 yuan a night. It's not as good as a two-star hotel in China. There is no star-rated hotel at all. The hotel facilities are very old and the floors are warped. , there is rust everywhere, all kinds of handles are rusty, fourth the service attitude is very bad. The flight was in the evening, so I wanted to stay a few more hours and delay check-out, but the front desk said that I had to either book an extra night or check out. The fifth bar is downstairs and very noisy at night.

I thought the location was very good, but there are some regrets. The hotel didn't have a microwave or something, and it was very cramped, but the price was okay, so it wasn't bad. Staff were generally friendly. The restaurant below the hotel was not salty and the taste was good.

Yes all ok

Convenient to travel, walk 5 minutes to the seaside, and the snacks downstairs are also delicious

Parking is complicated but the place to spend 1 day is fine… the pool uuuu

Cheap hotel with renovations, they treat customers as numbers instead of guests. Was an ok place to sleep but there was a lot of things to improve.

The people in rooms besides were loud. Not on property. But the room was not as insulated, so made it loud. It was nice though. Would I stay again, Yes!

The location is great, easy access to everything. The buildings are old and smells interesting, The pool is a no go, go to the beach.

I had a comfortable stay. The staff is kind specially Mariela at the front desk. I’d like to mention that the hotel doesn’t have luggage storage as an inconvenient.

Amazing! Fast check in , friendly, absolutely modern and amazing room with tons of stuff inside , I give this place 5*! Totally recommend

It is an old hotel in a busy part of the city, but well maintained. I appreciated the friendly & helpful staff. The lounge area for group visitation. the nearness of a drug store and restruants of every kind near by and the of course the nearness of the Convention Center.

The cleanliness of the floors needs to be improved. The floor in our room was filthy with dust and dirt. The hall rugs were beyond filthy - a cotton swab, along with other debris, laid on the floor for the entire week we were there. The level of cleanliness of everything else was satisfactory, but the floors need addressed. The location was excellent. The pool was immaculate. Staff were pleasant enough, but the floors really take away from the property. It is doubtful I would recommend this property. I am sorry.