M20 Boutique Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Milan
M20 Boutique Hotel
Via Giuseppe Mazzini, 20, Milan, Lombardy 20123, Italy
Show on Map
We Price Match
Amenities
Public parking
Airport pick-up
Luggage Storage
Airport drop-off
Wi-Fi in Public AreasFree
Shuttle Bus Service
Front Desk Safe
Concierge Service
All Amenities
Property Description
A stay at M20 Boutique Hotel places you in the heart of Milan, within a 10-minute walk of Cathedral of Milan and Piazza del Duomo. This inn is 0.3 mi (0.4 km) from Galleria Vittorio Emanuele II and 0.4 mi (0.7 km) from Teatro alla Scala.
Show More
7.7/10
GoodCleanliness7.7
Amenities7.6
Location7.7
Service7.7
All 30 Reviews
Surroundings
Metro: Duomo
(350m)
Metro: Missori
(460m)
View on Map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
10
Comfort Room
1 Queen bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
Guest Reviews
7.7/10
Good
30 reviews
Verified Reviews- Cleanliness7.7
- Amenities7.6
- Location7.7
- Service7.7
Average for similar properties in Milan
AI Summary
Conveniently located near the Duomo and shops, the accommodation offers comfortable rooms with high-quality amenities. The spacious, quiet rooms provide a pleasant stay in Milan.
Guest User
April 18, 2023
The hotel is a bit difficult to find. Only one person can enter the elevator upstairs. I was shocked when I entered the room. The walls were dirty. The hair dryer and kettle were covered in dust. The sheets and quilt covers were not washed. It’s hard to explain! It was supposed to be the night I arrived on the first day. We agreed to store our luggage the next morning, but there was no one at the front desk the next day. We could only put the card in and leave. When we left, we had to go downstairs and out the door, which was a waste of time.
Original TextTranslation provided by Google
Guest User
October 21, 2024
房間很小，在非常舊的建築裏，設施極其一般，價格高的離譜
Translate
Guest User
March 14, 2025
This is a truly beautiful hotel. My partner and myself booked into this hotel for 3 nights after having an awful experience at our planned air b n b. From booking the service was great, we were contacted by WhatsApp with step by step photos how to find the hotel and it was very easy. It is lovely and quiet only a few rooms. The hotel room itself was perfect, nothing to fault about it at all. Bed made every day fresh, new towels, good storage space, gorgeous bathroom, full place clean. No noise whatsoever, blackout curtains. Literally a 2 minute walk from duomo cathedral. Good WiFi. Comfortable bed, great pillows. Great heating and air con system. Tv included with YouTube and Netflix etc. On departure, we could leave our luggage in reception. Reception not always manned, but can WhatsApp hotel at any time with any questions. It’s just a small hotel with just the hotel rooms but loads around hotel for eating and to do. Would stay here again in a heartbeat.
Guest User
July 31, 2023
SAVE YOUR TIME!! DONT BOOK THIS STAY!!! We checked in to M20 hotel around 4PM on the 22nd of July 2023. When we arrived we immediately left for dinner and came back later at night around 8. When finally being able to look at the room we realised how horrible it was. Shower was covered in mould. Mould was between the ties, on the shower screen and the walls were disgusting. Not only was the mould a problem, the shower head was covered in soap scum and the toilet was stained. The walls in the room was also covered in dirt and stains. The entire room smelt unbearable. The ceiling shower head was also damaged with the water spraying on the walls rather than down. Coffee machine pods were also not the proper pods for the given machine, they were a refoiled pod. Absolutely disgusting and unacceptable. We quickly packed our bags and checked out and requested a refund. They have since declined our refund and continue to claim we didn’t tell them upon check out why we were leaving when in fact we did and also showed photos and were extremely upset. Absolutely disgusting!!!!! No other word to explain how horrid this place is and how bad the service is! It took me calling multiple times to get some sort of response rather than them doing their job and keeping me in the loop. Absolutely unacceptable. Also forgot to mention upon arrival there was no proper signage to direct you on where to go, only a door bell in which we told the person on the other end that we didn’t understand where to go and they made no effort to help us!!! Even when we called the hotel for help they did not answer our call. Like seriously.
Guest User
October 20, 2022
To be quite honest with you, the best part about this so called "boutique" hotel is the wi-fi speed. Other than that: pathetic. No glasses to wash your mouth, have to beg for soap, no tissues, dirty and/or broken stuff, no TV for non Italian speakers (not even Cnn or Bloomberg). Been to their sister hotel in Bordeaux, France. It was amazing. This place is basically a super expensive YMCA. They deserve the lowest possible grade. I took many pictures so that (actuel) management sees how filthy the place is. Best option, Burn it down and build another one. Disgustingly yours. PS: Cool, now that I've left, just got an email about where and how to park my car 😂😂 PS2: The guy at the desk when checking out tried charging me EUR2,00 for a bottle of water I never drank,...
Guest User
June 22, 2022
I called for a booking one day prior and got told me and my girlfriend could just come the next day and we could have a stay and pay cash. When we arrived we were denied and told we should book online. Apparently it doesn't count to have spoken with them on the phone.
Guest User
April 15, 2023
The hotel is not easy to find as there are no signs outside. The concierge wasn't very friendly or helpful - there's not much the hotel can do about that. Room 10 without a view, but quiet. 2 windows that can be opened (and look into the backyard). The room was fine. Unfortunately there are a lot of ants in the bathroom (and now I see one everywhere at home)! Coffee maker, tea, etc. were available, but were of no use except the shower with hot water and fittings that no longer work well. Good location close to the cathedral and also a parking garage (Diaz 6, very narrow) nearby. All in all ok for 1-2 nights. Our colleagues had previously smoked in the room and the smell could not be removed despite airing it out.
Original TextTranslation provided by Google
Guest User
December 30, 2022
Had a nice stay here. The location is really perfect, you won't get any better. Super close to the duomo and shops etc. The staff was super friendly. When I found it difficult to find, I sent a text and I was called immediately. Followed by phone to the hotel haha! Nice clean room. A bit noisy at times, but I would definitely come back here.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Public parking
Additional charge
Airport pick-up
Additional charge
Luggage Storage
Airport drop-off
Additional charge
Wi-Fi in Public Areas
Free
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available Off-site parking, and Charge, €25.00 (approx. £21.35) Daily. Reservation not needed.
Public parking
Additional charge
Transportation
Airport pick-up
Additional charge
Shuttle Bus Service
Additional charge
Airport drop-off
Additional charge
Front Desk Services
Front Desk Safe
Luggage Storage
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk with Limited Hours
Languages Spoken
French
Italian
Spanish
Food & Drink
Room Service
Public Areas
Shopping Mall
Elevator
No Smoking in Public Areas
Cleaning Services
Clothes Dryer
Business Services
Fax/Copying Service
Accessibility
Handrails in Hallways
Handrails in Stairways
Safety & Security
First Aid Services
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 14:00–23:00
Check-out: Before 11:00
Front desk hours: [Mon-Sun]08:00–22:00
Self check-in: Contact the property for the access code
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
Show All
Property Description
- Number of Rooms: 10
A stay at M20 Boutique Hotel places you in the heart of Milan, within a 10-minute walk of Cathedral of Milan and Piazza del Duomo. This inn is 0.3 mi (0.4 km) from Galleria Vittorio Emanuele II and 0.4 mi (0.7 km) from Teatro alla Scala.
Make use of convenient amenities such as complimentary wireless internet access, a hair salon, and tour/ticket assistance.
Featured amenities include express check-in, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 10 air-conditioned rooms featuring minibars and espresso makers. Your Tempur-Pedic bed comes with down comforters and Frette Italian sheets. 42-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Make use of convenient amenities such as complimentary wireless internet access, a hair salon, and tour/ticket assistance.
Featured amenities include express check-in, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 10 air-conditioned rooms featuring minibars and espresso makers. Your Tempur-Pedic bed comes with down comforters and Frette Italian sheets. 42-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.