M20 Boutique Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Milan

M20 Boutique Hotel

Via Giuseppe Mazzini, 20, Milan, Lombardy 20123, Italy
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A stay at M20 Boutique Hotel places you in the heart of Milan, within a 10-minute walk of Piazza del Duomo and Galleria Vittorio Emanuele II. This inn is 0.3 mi (0.5 km) from Cathedral of Milan and 0.4 mi (0.7 km) from Teatro alla Scala.Show More
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hotel overview picture
4/5Cleanliness: 4.0
All 14 Reviews
Public ParkingLuggage StorageAirport Shuttle ServiceWi-Fi in Public AreasFreeFax/Copying Service
All Amenities
Metro: Duomo
Metro: Missori
Airport: Linate Airport
(7.8 km)


Guest Reviews


Services & Amenities

Comfort Room

Comfort Room

1 Queen bed
Free Wi-Fi
Air Conditioning
Room Details
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Guest Reviews(14)

Verified Reviews
  • Cleanliness4
  • Amenities4
  • Location4
  • Service4

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. £0.92). Trip Coins can be used to save instantly on room rates.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 18, 2023
The hotel is a bit difficult to find. Only one person can enter the elevator upstairs. I was shocked when I entered the room. The walls were dirty. The hair dryer and kettle were covered in dust. The sheets and quilt covers were not washed. It’s hard to explain! It was supposed to be the night I arrived on the first day. We agreed to store our luggage the next morning, but there was no one at the front desk the next day. We could only put the card in and leave. When we left, we had to go downstairs and out the door, which was a waste of time.
Original TextTranslation provided by Google
V‍e‍r‍i‍f‍i‍e‍d‍ ‍t‍r‍a‍v‍e‍l‍e‍r
February 6, 2024
Clean, comfortable, good desk service and great location
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 31, 2023
SAVE YOUR TIME!! DONT BOOK THIS STAY!!! We checked in to M20 hotel around 4PM on the 22nd of July 2023. When we arrived we immediately left for dinner and came back later at night around 8. When finally being able to look at the room we realised how horrible it was. Shower was covered in mould. Mould was between the ties, on the shower screen and the walls were disgusting. Not only was the mould a problem, the shower head was covered in soap scum and the toilet was stained. The walls in the room was also covered in dirt and stains. The entire room smelt unbearable. The ceiling shower head was also damaged with the water spraying on the walls rather than down. Coffee machine pods were also not the proper pods for the given machine, they were a refoiled pod. Absolutely disgusting and unacceptable. We quickly packed our bags and checked out and requested a refund. They have since declined our refund and continue to claim we didn’t tell them upon check out why we were leaving when in fact we did and also showed photos and were extremely upset. Absolutely disgusting!!!!! No other word to explain how horrid this place is and how bad the service is! It took me calling multiple times to get some sort of response rather than them doing their job and keeping me in the loop. Absolutely unacceptable. Also forgot to mention upon arrival there was no proper signage to direct you on where to go, only a door bell in which we told the person on the other end that we didn’t understand where to go and they made no effort to help us!!! Even when we called the hotel for help they did not answer our call. Like seriously.
May 9, 2023
This hotel was gross and dirty! The carpet was stained with who knows what and our room had ants - we stopped counting at 100!! The entry to the hotel was not well marked so it was a good thing that local people showed us how to enter. The description of the hotel on ********** was totally misleading and incorrect. We never would have booked the M20Boutique hotel and we could not stay stay there !!! I will contact ********** to discuss the situation.
March 24, 2023
Very good location , easy access to all main areas of the city by walk or metro
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 20, 2022
To be quite honest with you, the best part about this so called "boutique" hotel is the wi-fi speed. Other than that: pathetic. No glasses to wash your mouth, have to beg for soap, no tissues, dirty and/or broken stuff, no TV for non Italian speakers (not even Cnn or Bloomberg). Been to their sister hotel in Bordeaux, France. It was amazing. This place is basically a super expensive YMCA. They deserve the lowest possible grade. I took many pictures so that (actuel) management sees how filthy the place is. Best option, Burn it down and build another one. Disgustingly yours. PS: Cool, now that I've left, just got an email about where and how to park my car 😂😂 PS2: The guy at the desk when checking out tried charging me EUR2,00 for a bottle of water I never drank,...
September 13, 2022
Very good location Friendly staff and welling to help when needed. Clean and well maintained
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 22, 2022
I called for a booking one day prior and got told me and my girlfriend could just come the next day and we could have a stay and pay cash. When we arrived we were denied and told we should book online. Apparently it doesn't count to have spoken with them on the phone.
February 1, 2024
Good facilities, the first girl was super attentive and pleasant, the male receptionist was quite annoying in terms of his treatment.
Original TextTranslation provided by Google

Property Policies

Check-in and Check-out Times
Check-in: 14:00–23:00
Check-out: Before 11:00

Front desk hours: [Mon-Sun]08:00–23:00

Self check-in: Contact the property for the access code

To check-in, contact the property 1 day in advance

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 1 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.

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Property Description

  • Number of Rooms: 10
A stay at M20 Boutique Hotel places you in the heart of Milan, within a 10-minute walk of Piazza del Duomo and Galleria Vittorio Emanuele II. This inn is 0.3 mi (0.5 km) from Cathedral of Milan and 0.4 mi (0.7 km) from Teatro alla Scala.

Make use of convenient amenities such as complimentary wireless internet access, a hair salon, and tour/ticket assistance.

Featured amenities include express check-in, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Make yourself at home in one of the 10 air-conditioned rooms featuring minibars and espresso makers. Your Tempur-Pedic bed comes with down comforters and Frette Italian sheets. Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Services & Amenities

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Frequently Asked Questions

How much does it cost to stay at M20 Boutique Hotel?

Prices at M20 Boutique Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to M20 Boutique Hotel?

The closest airport is Linate Airport. It is 7.8 km from the hotel and approximately a 22minutes journey by taxi.

What are the check-in and check-out times at M20 Boutique Hotel?

The check-in time is after 14:00 and the check-out time is before 11:00.

Does M20 Boutique Hotel provide airport transfer services?

Yes, M20 Boutique Hotel provides airport transfer services.

What amenities and services does M20 Boutique Hotel have?

M20 Boutique Hotel has the following amenities and services: Airport Shuttle Service, Shuttle Bus Service, Luggage Storage.

Does M20 Boutique Hotel have a swimming pool?

No, M20 Boutique Hotel doesn't have a pool.

Does M20 Boutique Hotel have fitness amenities?

No, M20 Boutique Hotel doesn't have fitness amenities.

Does M20 Boutique Hotel provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does M20 Boutique Hotel have non-smoking rooms?

Please view the hotel listing for details.

Does M20 Boutique Hotel have a restaurant?

No, M20 Boutique Hotel doesn't have a restaurant.

About This Property

Nearest AirportMilan Malpensa Airport
Distance to Airport49.53KM
Nearest Train StationCadorna Station
Distance to Train Station1.49KM
Nearest Metro StationDuomo
Distance to Metro Station0.35KM
Average Price FromGBP272