Mountain View Hotels in Te Anau

Our family enjoyed our two days stay on this cosy small town on the visit to Milford Sound Cruise . We had the opportunity to taste local NZ foods without much disappointment. The minus point was we booked for 3 single beds room but was given 1 queen and 1 single , not matching the product description.

Love this place very much. Very clean and spacious room, there were elderly friendly toilet & bathroom ( we had another bathroom with bathtub). The kitchen is well equipped. The view overlooking the lake was superb. Jetty to glowworms just in walking distance (1km). Numerous restaurants and supermarkets within walking distance as well (1-1.5km). You can just park your car in the apartment and walk slowly along the lake to enjoy the stunning scenery.

I would have given this a 5-star rating. However, I deducted one star due to staff behaviour and a fire alarm that went off at 5:00 a.m., requiring guests to evacuate the hotel. Additionally, the staff could benefit from some customer service training, particularly in showing warmth and empathy toward guests. When we visited the front desk at 12:30 p.m. to enquire about an early check-in, the staff member was not at all understanding or accommodating. She bluntly say “No” and kept looking at her monitor without any reason.