Mercure Nairobi Upper Hill
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Nairobi
Mercure Nairobi Upper Hill
No.20 of 4-star Select Hotels in Nairobi
Longonot Rd, Nairobi, 00100, Kenya
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Highlights
Airport drop-off available
Delicious breakfast
Ideal location
Free parking
Lots to doAmenities
Fitness RoomFree
Airport drop-off
Wi-Fi in Public AreasFree
Bar
Airport pick-up
Outdoor swimming poolFree
Public parkingFree
Restaurant
All Amenities
Property Description
Situated in Nairobi's bustling financial hub, Mercure Nairobi Upper Hill enjoys a central location surrounded by banks, multinational corporations, and embassies. Our establishment offers chic accommodations, an all-day dining restaurant, a cosy lounge bar, and a well-equipped gym. Explore our versatile conference facilities catering to various group sizes, alongside our dynamic co-working space, WOJO, providing shared workspaces and private offices in a dynamic environment.
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9.0/10
GreatCleanliness9.0
Amenities9.0
Location9.0
Service9.0
All 50 Reviews
Surroundings
Airport: Wilson Airport
(4.4 km)
Airport: Jomo Kenyatta International Airport
(16.6 km)
Train: Nairobi Railway Station
(4.2 km)
Landmarks: The Church of Jesus Christ of Latter-day Saints
(540m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
19
Classic Superior King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
12
Classic King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
Guest Reviews
9/10
Great
50 reviews
Verified Reviews- Cleanliness9
- Amenities9
- Location9
- Service9
Average for similar properties in Nairobi
AI Summary
The accommodation impresses guests with its high cleanliness standards, friendly and professional staff, delightful breakfast, and comfortable, well-decorated rooms. Effective air conditioning is also a highlight.
Anonymous User
December 1, 2023
There was a church next door so it was okay except for it being noisy from time to time.
Original TextTranslation provided by Google
Guest User
May 11, 2025
The hotel was great its my second time here .I came for business basis for three days .I enjoyed the food and the services from Ann ,salome,Virginia and also the reception staff were very welcoming nd accomodative am looking forward to come back nd enjoy the local facilities
Guest User
May 10, 2025
The services were top notch.The food was great I really enjoyed it .The music nd the ambience was awsome ,I came here for a meeting with my collegues nd I enjoyed service from Teresia she was really cautious of our needs ,the resturant staff were also attentive to our needs.
Guest User
April 23, 2025
We had a great time, wonderful delicious food and incredible service by our attendance. We appreciate Catherine, Loise, Helen and Anthony for mocktail. We are satisfied. We will be happy to come back here to enjoy the good meal and service and enjoy the experience.
Guest User
April 23, 2025
The restaurant is really nice with great service. Thank you Hellen and Catherine. The rooms are large, cost and calm and the front office staff is always helpful. The hotel also has a great location in the centre of Nairobi. Definitely to come back.
Guest User
April 23, 2025
The service crew is excellent from the entrance to the table. I loved their courtesy.The hostess Hellen received us with a warm smile.We were served by Catherine and she's so professional and friendly.We enjoyed the food and drinks too,thanks to bar team.We will surely be back soon to Mercure!
R491LXrebeccas
April 2, 2025
Very convenient with free pre-arranged transfers (just 5 mins) to and from the airport. Arnold on reception was so welcoming, Elizabeth at breakfast so friendly and professional and a special mention for Eric Jason, who took us on a city tour with some shopping. Such an informative and knowledgeable guide. Ask the concierge to arrange a city tour or a safari. The front of house and housekeeping staff are all so welcoming and professional. Great bar by the rooftop pool, again with terrific staff, several bars and restaurants and a generous breakfast. 100% would recommend.
Guest User
March 31, 2025
Welcomed with a smile by Hellen the hostess.The lamb chops were really good and service from Catherine the waitress was really good.She was ready to help whenever needed.I would really recommend.Nelly the barista prepared very good iced Mocha.We'll surely be back for more experience.
Services & Amenities
Most Popular Amenities
Fitness Room
Free
Airport drop-off
Additional charge
Wi-Fi in Public Areas
Free
Bar
Airport pick-up
Additional charge
Outdoor swimming pool
Free
Public parking
Free
Restaurant
Children's Playground
Meeting Room
Additional charge
Multi-Function Room
Business Center
Luggage Storage
24-Hour Front Desk
Currency Exchange
Fitness Room
Bar
Outdoor swimming pool
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
No restrictions
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Airport drop-off
Additional charge
Airport pick-up
Additional charge
Business Services
Coworking Spaces
Fax/Copying Service
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Business Center
Front Desk Services
Front Desk Safe
Tour/Ticket Service
Concierge Service
Luggage Storage
Currency Exchange
24-Hour Front Desk
Languages Spoken
English
Food & Drink
Room Service
Bar
Alcohol-Free Rooms (On Request)
Public Areas
No Smoking in Public Areas
Smoking Area
Public Audio System
Elevator
Health & Wellness
Fitness Room
Free
Cleaning Services
Clothes Steamer
Clothes Dryer
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Facilities for Children
Children's Playground
Children's Meals Available
Accessibility
Accessible Rooms Available
Stair-Free Property Entrance
Safety & Security
First Aid Services
Security Alarm
CCTV In Public Areas
Smoke Detector
Security Personnel
Fire Extinguisher
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Free Extra cot: Free |
Children 3–11 years old | Free |
Children 12–16 years old | US$50.00 (approx. £37.70) per person per night |
Children 17 years old | Contact hotel |
Breakfast
TypeContinental, Halal, Vegetarian
StyleBuffet, Boxed/packaged food
| Age | Fee |
|---|---|
Adult | Buffet:US$30.00 (approx. £22.62) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
- Opened: 2010
- Renovated: 2016
- Number of Rooms: 44
Situated in Nairobi's bustling financial hub, Mercure Nairobi Upper Hill enjoys a central location surrounded by banks, multinational corporations, and embassies. Our establishment offers chic accommodations, an all-day dining restaurant, a cosy lounge bar, and a well-equipped gym. Explore our versatile conference facilities catering to various group sizes, alongside our dynamic co-working space, WOJO, providing shared workspaces and private offices in a dynamic environment.