To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Great hotel near shops and other amenities. beds were comfortable with clean sheets and towels. aircons worked well and the staff even went out of their way to find us ice when we asked if they had. No problems with the registration of foreigners.
Response from Property: 【❤️火車站盡在咫尺❤️】尊敬的賓客,您好!您認可酒店靠近商店與便利設施的區位優勢,讚賞床品、毛巾的潔凈與空調的良好運行 —— 這些基礎體驗的打磨,正是為了讓您的入住更舒心。而當您詢問冰塊時,工作人員能主動提供幫助,以及順利完成外國人登記服務,更是我們希望傳遞的 “貼心與專業”:無論來自哪裡,無論需求大小,我們都想盡力讓您感受到便捷與尊重。在此祝您開心快樂每一天。
M761918****
Superior Twin Room (Comfort Bedding + Good Light And View)
Stayed in Jul 2025
Business traveller
1 review
4.0/10
Posted on Sep 7, 2025
I don't like it !!! The light is very weak. That means very DIM!!! And the bathroom ceiling is LEAKING all the time!!!The air conditioning can't control so the room is very STUFFY!!! And the cleaning lady knocked on the door for no reason and said we had checked out. I told her to ask the front desk to confirm. Then she came again. I don't understand how the front desk handled the problem.When I checked out, I questioned the front desk about the solution, and they gave me two bottles of water.😊
我不喜欢!!!光线很弱。那意味着非常暗!!!浴室天花板一直在漏水!!!空调控制不了所以房间非常的闷!!!
Response from Property: 【❤酒店有充電樁❤】尊敬的賓客:對於您入住期間不愉快的體驗,我們深表歉意,關於您提到的天花板設施問題,我們酒店已解決,酒店設有“客情“專屬電話,您有任何問題可以通過房內電話聯繫我們前台,我們會第一時間為您服務,期待您的再次光臨!祝您生活愉快!
Guest User
Superior Queen Room
Stayed in May 2025
Family
5 review
8.5/10
Very Good
Posted on Jun 20, 2025
Excellent service! Was able to check out later. Good for the price-no conditioner, lotion, nor facecloths. Budget was Chinese but still offered toast and jam
Response from Property: Thank you for taking the time to share your experience! We're glad our flexible checkout service added convenience to your stay, and that you found our rates worthwhile.We appreciate your feedback about the amenities—while we currently focus on essential toiletries for budget travelers, your note helps us consider future improvements. We're also happy our breakfast spread (including toast and jam!) gave you a good start to the day.Hope your travels bring you back soon—we’ll keep working to make each stay better! 🌟
Guest User
Superior Queen Room
Stayed in Jul 2025
Couple
15 review
9.0/10
Great
Posted on Aug 15, 2025
Good hotel, location is perfect if you're travelling by train.
Response from Property: 【❤前台有花茶服務❤】尊敬的賓客:感謝您的認可和推薦!能為火車出行的客人提供便利的位置體驗,我們非常開心~ 酒店緊鄰火車站 / 地鐵樞紐,無論是趕車還是出行都能節省不少時間。期待您下次旅行繼續選擇我們,祝您旅途順利呀!
Guest User
Superior Queen Room
Stayed in Sep 2025
Solo traveller
4 review
9.0/10
Great
Posted on Oct 21, 2025
Everything about the hotel is literally good
Response from Property: 【❤早餐品種豐富❤】尊敬的貴賓:感謝您選擇錦怡酒店,賓客的滿意是我們最大的追求,很高興能給您一次滿意的入住體驗,您的點評將激勵我們投入更多的熱情去回饋賓客,期待每位賓客都能獲得美好的入住感受。歡迎您和家人的再次光臨!祝您生活愉快!
Guest User
Superior Twin Room (Comfort Bedding + Good Light And View)
Stayed in May 2025
Solo traveller
4 review
8.0/10
Very Good
Posted on Jun 21, 2025
Hotel is ok but name is changed on app ,,real name is grand hotel
Response from Property: Dear Guest:Thank you for taking the time to share your feedback! We're glad you had a pleasant stay at our hotel. Regarding the name discrepancy on the app, we sincerely apologize for any confusion this may have caused. We're actively working with the app platform to update the information and ensure accuracy in the future. Your understanding is greatly appreciated, and we hope to welcome you back to the Grand Hotel again soon!
Guest User
Superior Twin Room (Comfort Bedding + Good Light And View)
Stayed in Nov 2024
Solo traveller
19 review
10/10
Outstanding
Posted on Jan 4, 2025
Very good location, close to the Nanchang railway station. Staff at the reception was extremely courteous and responsive. If I have an opportunity to come back to Nanchang again I will stay here.
Response from Property: Dear guest, thank you so much for your kind words! We're delighted to hear that you had a great stay with us. Our location near the Nanchang railway station is indeed convenient, and we're glad our reception staff left a positive impression on you.We look forward to welcoming you back to our hotel if you visit Nanchang again in the future. It would be our pleasure to continue providing you with excellent service and a comfortable stay. Have a wonderful day!
Patdeezhi
Superior Twin Room (Comfort Bedding + Good Light And View)
Stayed in Aug 2024
Family
28 review
8.0/10
Very Good
Posted on Oct 23, 2024
Its an old hotel its just okay..
Response from Property: 非常感謝您的反饋和推薦!我們對酒店設施的老化表示歉意,並將不斷努力提升服務和硬件。期待您未來有機會再次光臨,體驗我們的改進。舊時光的温柔,新生活的起點;祝您生活愉快!
Guest User
Superior Queen Room
Stayed in Sep 2025
Couple
9 review
9.0/10
Great
Posted on Nov 4, 2025
Good hotel for transit.
Response from Property: 【❤免費洗衣服務❤】尊敬的賓客,非常感謝您對我們酒店的認可,能被您稱為適合中轉的好酒店,我們倍感榮幸!酒店地處火車站旁,就是希望能為中轉的您提供便捷,節省出行時間。我們也一直努力確保服務設施到位,讓您在短暫的停留中能感受到舒適與安心。您的滿意就是對我們最大的肯定,期待您下次中轉時再次選擇我們,祝您旅途順利!
shireu
Superior Twin Room (Comfort Bedding + Good Light And View)
Stayed in Aug 2024
Travelling with friends
59 review
9.5/10
Amazing
Posted on Sep 24, 2024
Great location. 10 minutes walk to metro station to all famous locations and many eateries stalls nearby.airport bus is just opposite the hotel. So taking the airport bus is so convenient.
Response from Property: "【❤距離繩金塔近❤】尊敬的賓客:您好!非常感謝您對小怡的肯定,我們將一如既往的為您提供高質量的服務和酒店產品,呈獻滿意加驚喜的居住體驗!期待再次為您服務!
Guest User
Superior Twin Room (Comfort Bedding + Good Light And View)
Stayed in Dec 2023
Solo traveller
1 review
9.5/10
Amazing
Posted on Jan 19, 2024
The hotel is in a great location, with the metro, train station within walking distance. The room is clean great for a short stay or a week or more.
The staff is extremely helpful and friendly!
Checking in was a breeze! This is my first review of the hotel even though I have stayed there for over 10 times.
Ii definitely recommend you staying here if you are coming to Nanchang or even Jiangxi province.
Response from Property: Dear guest: Hello! Thank you for choosing our Jinyi Hotel among thousands of hotels and writing your review, which makes us very happy, every comment from you is a great support and motivation for our progress. Your satisfaction is our pursuit! I'm really glad to bring you satisfaction. We will continue to humble efforts to improve the quality of service, looking forward to your next visit! Wish you a happy life!
Guest User
Superior Queen Room
Stayed in Jun 2025
Solo traveller
2 review
10/10
Outstanding
Posted on Jul 20, 2025
Comfortable hotel
Response from Property: 【❤酒店有特色房型❤】尊敬的賓客,您好!感謝您的肯定!“舒適” 二字,是我們最想傳遞的體驗 —— 從貼合身形的床品,到恰到好處的室温,再到靜謐的休憩環境,每一處都藏着讓您放鬆的小心思。能成為您心中的 “舒適酒店”,我們特別開心~ 下次再來,這份舒適依舊為您留着,期待重逢呀!
Guest User
Superior Queen Room
Stayed in May 2025
Couple
2 review
10/10
Outstanding
Posted on Jun 28, 2025
Very Good
Response from Property: 【❤早餐品種豐富❤】尊敬的貴賓:感謝您選擇錦怡酒店,賓客的滿意是我們最大的追求,很高興能給您一次滿意的入住體驗,您的點評將激勵我們投入更多的熱情去回饋賓客,期待每位賓客都能獲得美好的入住感受。歡迎您和家人的再次光臨!祝您生活愉快!
Guest User
Stayed in Oct 2023
Solo traveller
6 review
10/10
Outstanding
Posted on Nov 13, 2023
Breakfast was good. Location is just opposite Nanchang Railway Station.
Response from Property: Dear guest, hello! Thank you very much for coming. We are very happy with your recognition of our breakfast and service, and we look forward to your next visit! Wishing you a happy life!
Guest User
Stayed in Jun 2023
Family
1 review
7.5/10
Posted on Jul 24, 2023
It’s walking distance to the central train station. Some restaurants are nearby. The room size is good. But the decorations are a little bit old. The in room facilities are good with two bottles of water. My room has some smells of cigarettes although it says ‘No smoke’. The breakfast was nice with plenty of food and drinks.
Response from Property: 尊敬的貴賓您好:非常感謝您選擇入住錦怡大酒店,也特別要感謝您的用心點評,酒店就像您説的離火車站特別近步行就到了,酒店有些年限了,但我們房間的配置和早餐食物都是不錯的,也得到了客人不少的讚譽,至於無煙問題我們會改善並落實到位,相信您下次再來的時候會有不一樣的感受,期待您的下次光臨!祝您生活愉快!