Atour Hotels in Nanjing

The environment is nice, fresh, comfortable and hygienic. It is an excellent choice for business trips. It is full of bookish a**osphere. The service attitude is very good, polite and courteous.

The transportation is extremely convenient: it is closely connected to the North Square of Nanjing South Railway Station, and the hotel can be reached in a few minutes' walk from the station. For passengers traveling by high-speed rail, whether they are catching an early train or arriving at the station late at night, there is no need to worry about transportation connection problems. At the same time, the hotel is close to the subway transfer hub, where multiple subway lines intersect, and can quickly reach popular business districts and attractions such as Xinjiekou and Confucius Temple, greatly improving travel efficiency. ● High-quality and warm service: The hotel staff has a strong sense of service, from the warm check-in reception at the front desk to the timely response of the room service staff to the needs, all of which show professionalism and thoughtfulness. Some employees will take the initiative to provide Nanjing travel guides, recommend local specialties, and give small gifts to guests on holidays, showing care in every detail. ● Comfortable accommodation experience: The guest rooms continue the simple and warm style of the Atour brand, with a reasonable space layout, soft and skin-friendly bedding, and a moderately soft and hard mattress, which can effectively relieve travel fatigue. The room is equipped with high-quality toiletries, high-speed wireless network and intelligent equipment, such as electric curtains, smart speakers, etc., to meet the diverse needs of business and leisure travelers. ● Complete supporting facilities: There is a 24-hour gym with a wide variety of equipment, which is convenient for fitness enthusiasts to exercise at any time; the self-service laundry room is equipped with washing machines, dryers and ironing equipment, which is very practical for guests on long-term business trips or travel; the restaurant has an elegant environment and provides a rich variety of Nanjing specialties for breakfast, such as duck blood vermicelli soup, xiaolongbao, etc., as well as Chinese and Western meals with balanced nutrition and outstanding taste.

The accommodation experience was very good. The room was clean and hygienic. The front desk lady was polite and considerate in arranging the accommodation. There was a robot that could deliver food to the room. It is particularly worth praising that when I took my children out on the weekend and needed to print homework, the front desk lady also helped to arrange it. It was really great. It is the best choice when you come to Nanjing.

This is my second time staying at this store. After I left the store last time, the front desk gave me timely feedback and apologized, and sincerely invited me to experience it again. I decided to give them another chance on this business trip. I was pleasantly surprised during this stay. The room was upgraded to an executive room. I felt very valued. The air conditioner was quiet and cool. I got to experience the second-generation deep sleep pillow. They also provided me with a body lotion and a handwritten apology card and a fruit plate at the bedside. What touched me even more was that the guy at the front desk took the issue I reported last time seriously and asked me, ”Madam, is the temperature appropriate? Are the bedding in the room comfortable?” This kind of attitude of striving for improvement is really rare, and it made me go from being a passerby to a fan. I have to say, I really, really like their shampoo, conditioner and body wash products. The scent is really refreshing. This time I had breakfast, focusing on health, with waffles, which were sweet but not greasy and delicious. Facts have proved that the quality of a hotel depends not only on its hardware but also on its sincerity. This time I have to give it a five-star rating!

The hotel has a light luxury style. This store has more detailed services than Atour where I stayed before, including honey water when entering the store, warm purified water when leaving the store, warm reminders and tile puzzle games in the elevator waiting area, and bathroom changes in the room. The robe was sterilized and individually packaged (unusual hanging), which left a deep impression. The official complaint was very timely, and the front desk immediately called back within 5 minutes to provide handbag service, 👍 I will book this hotel next time I come to Nanjing

The service is very good, and all the requests are met. The room is very clean and beautifully designed, and the smart toilet is warm to sit on. The breakfast is very rich, and it is very considerate to provide children's tableware.

This experience in Nanjing South Railway Station Atour Hotel was top-level!I was traveling in Suzhou with my family. The old man in my family accidentally fell in the bathroom. There was no response at that time. In the afternoon, we came to Nanjing again. When we went out the next day, the old man felt a little uncomfortable, so we returned to the hotel. In the afternoon, we lay in bed and couldn't move. Because we came to China to travel, we called the front desk to look for it. Ask for help. The little girl at the front desk was very enthusiastic to help us call the ambulance. When the ambulance arrived, she also helped the doctor to send my mother to the ambulance and asked if we needed to be accompanied by staff. However, due to the limited seats in the ambulance, the little girl took the initiative to add our WeChat so that we could contact her when we needed! The little girl at the front desk took the trouble to help us contact the ambulance and the Chinese embassy for three consecutive days! Thank you very much to the little girls at the front desk, and also to the leaders of Nanjing South Railway Station Atour Hotel. Thank you!

Very convenient location, right at the Fuzimiao Station Exit 3,4. The staff are very kind and generous. We arrived early and were really tired, they let us early check in without extra charge. Also can check out at 14.00. The restaurants around the hotels are nice KFC, xiaoyang pan fried etc. Very close to all the tourist spots and walkable. Really recommend this hotel.

Isn't it a pleasure to have friends coming from afar! Isn't it a gentleman to not be angry when people don't know you! The spring breeze is blowing and the horses are galloping. I can see all the flowers in Chang'an in one day! Fireworks in March in Yangzhou! Yado is trustworthy

The room is very large, the service is considerate, the facilities are complete, there is free parking, and the details are very considerate, such as wireless charging, which is very friendly for those who forget to bring the charging cable when they go out.