Atour Hotels in Nanjing

Thank you letter: As a ********* tourist who has been away from Nanjing for more than ten years, I finally returned to my homeland with my family at the urging of my father. During the journey, I was anxious about the 2,000 yuan refund problem left by the previous hotel. I went to your hotel for help. After understanding the ins and outs of the matter, Zhaocai and Changfeng, two employees, always responded patiently and carefully after get off work. The two girls worked overtime to help me communicate the refund, and finally the 2,000 yuan hotel fee was successfully refunded. During the journey, your hotel took the initiative to assume the role of ”temporary family”; traveling to the mainland was originally a family trip full of expectations, but on the last day, my father suddenly suffered from acute appendicitis and fell into panic. As a ********* compatriot, the language difference made me anxious and my eyes red. The streets and alleys of the strange city were like a maze. In a hurry, I asked for help from your hotel. After Qingyan understood the situation, he immediately asked about my father's condition. She offered to drive us to the nearest emergency hospital. In the next 48 hours, I witnessed the true love that went beyond the service contract: Qingyan brought millet porridge cooked by the hotel chef to the ward in the morning for two consecutive days; after learning that we could not return to the hotel for the time being, she took the initiative to ask the room aunt to sort out my luggage that I did not have time to pack, and helped us check out, avoiding my financial pressure. The most unforgettable thing is Zhaocai, who kept running around to help me register and pay the fees, and handle the hospitalization procedures, so that I could take care of my father with peace of mind. When paying and picking up medicines, she repeatedly checked the bills for fear of omissions, and carefully explained to me the precautions after the operation and told me how to take medicine. When I choked up and thanked her, she said: ”Don't be afraid, sister, we will take care of it together, and it will be fine soon.” Let us feel the warmth of blood connection in a foreign land. This accident made me deeply understand Atour's service. Thank you Atour, you have made ”compatriots on both sides of the strait” no longer an abstract concept, but the figures running up and down in the emergency room to pay for us, the millet porridge in the morning, and the temperature across the strait. Here, I feel the truest image of the Chinese nation - no matter how it is marked on the map, the helping hand extended in times of crisis always carries the warmth of blood thicker than water. I hope that Atour Group can commend the employees of this store, and I also hope that your company can develop in Taiwan, so that the people of Taiwan can enjoy such meticulous service!

Highly recommend hotel. The best hotel ever. Too many great things inside the hotel. The staff very kind and helpful. The facilities were amazing. You not only can use the laundry facilities for free but the staff will help you to send the done clean and dried clothes to your room. The room big enough. The bed and comforter was very comfortable. Variety breakfast with cheap price. The cleanliness iof the room and all place was excellent. If there only 1 to 10 rate, I will rate it as 20 😄

The hotel is in an excellent location with abundant business districts around. The front desk was enthusiastic and professional, and took the initiative to help us upgrade to a suite. The stay experience was perfect! The facilities are new and clean, the service is meticulous, and it is the first choice for business travel!

The environment is nice, fresh, comfortable and hygienic. It is an excellent choice for business trips. It is full of bookish a**osphere. The service attitude is very good, polite and courteous.

The location of the hotel is very good. It is located in the city center and is very close to every attraction. The business district is great. It is in front of China Southern Airlines. It is close to the museum. It is also very convenient to Xinjiekou Deji Square. The hotel is very fast for check-in. They were very patient and gave us directions. They also gave us souvenirs when we checked in and served us tea to relieve us from the fatigue of the journey. The TV was large, easy to use and very smart. The screen projection experience was very good. The room It is also very quiet, the sound insulation is very good, and it is not noisy at all. Parking is very convenient. The parking lot next to it is very large. The parking instructions are also very good. You can put your luggage at the door and you can also valet parking. Especially for breakfast, I was very impressed. It feels like a good harvest and feels like home. There are many varieties of breakfast, which are very nutritious and taste great, especially the duck blood vermicelli soup. The soup is fresh and delicious, and the cakes are also very good. It’s a great experience. I will choose to stay here next time

Around 5 minutes walk from the exit 4 metro station. 15 minutes walk to xuanwu lake and side of Ming city wall. If you like the serenity environment, it is a place for you. There are 2 restourants at the same buildingthat you can give it a try. The room is quite big. The improvement could be the mattress is soft and some part of furniture looks old. The good surprises was the porridge supper every nights. The traveling to xinjieko is 4 to 5 stations.

Isn't it a pleasure to have friends coming from afar! Isn't it a gentleman to not be angry when people don't know you! The spring breeze is blowing and the horses are galloping. I can see all the flowers in Chang'an in one day! Fireworks in March in Yangzhou! Yado is trustworthy

The accommodation experience was very good. The room was clean and hygienic. The front desk lady was polite and considerate in arranging the accommodation. There was a robot that could deliver food to the room. It is particularly worth praising that when I took my children out on the weekend and needed to print homework, the front desk lady also helped to arrange it. It was really great. It is the best choice when you come to Nanjing.

酒店就在南京南站附近，而且這家酒店有免費的接站服務，特別的不錯。從南京南站去酒店10分鐘路程，附近交通也非常方便，去夫子廟20分鐘左右。酒店前台服務都非常熱情，安排的房間也很滿意，衞生也比較乾淨。床墊和枕頭特別的舒服！同時他們家的早餐也很好吃，種類比較多，現煮的鴨血粉絲特別美味😋😋，退房的時候還給了礦泉水帶在路上喝，滿滿的貼心！

Very convenient location, right at the Fuzimiao Station Exit 3,4. The staff are very kind and generous. We arrived early and were really tired, they let us early check in without extra charge. Also can check out at 14.00. The restaurants around the hotels are nice KFC, xiaoyang pan fried etc. Very close to all the tourist spots and walkable. Really recommend this hotel.