To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(5123)
Positive reviews(5013)
Reviews with photos/video(660)
Delicious breakfast(258)
Friendly front desk staff(248)
Located in the city centre(102)
Perfect for business trips(68)
Loved the night views(54)
Awesome gym(49)
Delicious buffet(44)
Luxurious(23)
Negative reviews(110)
Ian Joseph
Superior Double Room
Stayed in Apr 2024
Couples
24 review
5.0/5
Outstanding
Posted on Apr 7, 2024
A wonderful hotel in classic traditional style, opposite the famous librarie bookshop and a stone's throw from the sports stadium. The main commercial street is also a short walk away so the location is great. The service and staff are outstanding, Jeffrey in particular gave us extra special attention. Food options are also first rate, the buffet breakfast and dinner are high quality and the hotel is excellent value for money. The gym was fine, perhaps the only disappointment was that the swimming pool was closed.
Response from Property: Your recognition and praise are the greatest encouragement to our work. We will carry your honor with us to continue our pace of continuous improvement and sincerely look forward to your review at any time.
Ammar
Superior Double Room
Stayed in Mar 2024
Couples
23 review
5.0/5
Outstanding
Posted on Mar 16, 2024
I believe the hotel was very awesome and interesting based on location and decoration and I would love
Response from Property: Thank you for choosing Nanjing Grand Hotel. Your satisfaction is our constant pursuit. We will make persistent efforts and look forward to your coming again. Have a nice trip!
Anonymous User
Superior Room (2 Beds)
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 26, 2024
Good service and very good breakfast. The breakfast is definitely value for money.
Response from Property: 尊敬的賓客您好!感謝您選擇南京古南都飯店並給與滿分點評,飯店自助早餐品種豐富。涵蓋南京地方特色小吃以及集團旗下老字號產品供您品嚐,同時飯店餐飲產品多樣,有自助餐、日餐及中餐包間,大型宴會廳是賓客舉辦婚宴、生日宴的理想場地,希望通過我們的不懈努力,能讓每位賓客都像您一樣收穫滿意的消費體驗。再次感謝您的推薦,期待您的再次光臨!
Spunk
Superior Double Room
Stayed in Aug 2023
Family
16 review
5.0/5
Outstanding
Posted on Aug 10, 2023
Delicious breakfast, attentive staff, business-like ambience, state of the art service. Location is ok. It's right next to the Pioneer Library, a very famous art library and is also within 30 minutes or so to other cool places like a water park, the Nanjing City Wall, Nanjing Eye (a bridge). Not many restaurant options nearby but the hotel foods is pretty good. There's a Japanese restaurant nearby and an Italian one called La Mia Casa is worth a visit. Very good hotel overall. No complaints except for costly dinner (148 RMB per person per buffet meal).
6/9
Response from Property: Dear guest, thank you for your 5-point review! Every city always has reasons to miss, every season
Each hotel has its sweet and warm memories. I hope that Nanjing Grand Hotel will be the warmest and most unique one in your memories! I often go back to the Grand Hotel, wish you well
Cheichei
Elegant Room - with View (Double bed)
Stayed in Jun 2023
Solo travellers
5 review
5.0/5
Outstanding
Posted on Jul 14, 2023
The place is good the restaurant is superb and thw room inside when you enter smells good.
Response from Property: Dear guest, hello! Thank you for choosing Nanjing Gunandu Hotel and for your recognition of the restaurant. We hope that through our unremitting efforts, every guest can experience a satisfactory stay like you. Thank you again for your recommendation and look forward to your next visit!
JohnMarkR
Superior Double Room
Stayed in May 2023
Couples
32 review
5.0/5
Outstanding
Posted on May 5, 2023
Right beside Shanghai Lu where you’ll find most Western Restaurants, Bars etc. in Nanjing, great Spot. The hotel is definitely “Grand” and old but everything is super clean and renovated nicely to keep the style.
Chinese Buffet is good, Staff is friendly, some English.
The pool is small, but the Gym is great. Super clean, brand new machines definitely got a good workout in here.
Can stay here as couple, single that wants to party or family, good spot if you like it Chinese style.
Response from Property: Dear guest, Thank you for your staying! I am very glad to see your favorable comments on the hotel's location, hygiene and service quality. The hotel is close to Nanjing Normal University, Nanjing University and Hohai University. The adjacent Shanghai Road is also rated as the most literary and artistic road in Nanjing on the Internet. There are subway lines 2 and 4 along the way, and you can walk there in 5-10 minutes. At the same time, the national cuisine restaurant located on the 3rd floor of the hotel provides high-quality catering services for guests. You are welcome to experience it next time.
Julieta Amador
Superior Double Room
Stayed in Apr 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 4, 2023
Nice hotel. Nice location. Good service. Clean hotel room. Nice combination of colors and decoration.
Response from Property: Dear guest,Thank you for choosing Grand Hotel! Wish you everything goes well and we all Expect your coming again!
Lu
Queen Room
Stayed in Nov 2023
Business travellers
3 review
5.0/5
Outstanding
Posted on Jan 12, 2024
Good,it is ok!just order it for my family,he said it is ok, thanks!
Response from Property: 尊敬的賓客您好!感謝您選擇南京古南都飯店並對服務給予的肯定。希望通過我們的不懈努力,能讓每位賓客都像您一樣收穫滿意的入住體驗。再次感謝您的推薦,期待您的再次光臨!
Xifeng
Superior Room (2 Beds)
Stayed in Aug 2023
Family
2 review
4.5/5
Great
Posted on Aug 6, 2023
Very happy with our stay, didn’t have time to use any amenities. We would stay again.
Response from Property: 尊敬的賓客您好!非常感謝您選擇我們酒店入住並留下好評。能為您此次入住帶去舒適和美好的回憶,我們感到榮幸之至,酒店全體員工唯有以更加專業及用心的服務,真誠對待每一位賓客,真誠期待您的再次光臨!
Vlad-i
Superior Room (2 Beds)
Stayed in May 2023
Travel with friends
13 review
5.0/5
Outstanding
Posted on May 20, 2023
They upgraded us to a better room. The staff service was impeccable. The room was modern and clean. The location is excellent. No complaints about this venue.
Response from Property: Dear guest, hello! I'm glad you had a pleasant stay here! Thank you for your high praise for the hotel and staff. Gunan has been creating a warm and homely experience, so that every guest can feel the warmth and comfort of home. Thank you again for your affirmation of the hotel. We will continue to work hard and look forward to your visit again ,Have a good trip!
Nevenna
Superior Double Room
Stayed in Aug 2022
Couples
16 review
5.0/5
Outstanding
Posted on Aug 10, 2022
The hotel is lovely old fashioned type of a grand hotel with a great service and beautiful clean and well equipped room. The view from a large window in our room was spectacular and absolutely worth the price. We skipped the breakfast in the hotel since there is a lot of restaurants in the vicinity and we went for local delicacies, although I checked out the buffet and it seemed delicious and original. A lot of crowd at the pool since it was a holiday season, and the pool was quite small, however it’s clean and has a nice surroundings. Absolutely satisfied and I would choose it again when visiting Nanjing. The city is absolutely worth a visit, very charming and interesting, a lot to do and a lot to see. The only downside is that the traffic is a nightmare but there has to be something. Recommend to check out the Confucius museum for sure, as well as the 1912 street. Great food, great people, beautiful architecture, we’ll be back! ❤️
6/20
Response from Property: Dear guests, Thank you very much for your support and recognition of the hotel in all aspects. All we have done is to bring different holiday experience to each guest. We are really touched to see your satisfaction and recognition.
Guest User
Superior Double Room
Stayed in Feb 2023
Other
1 review
5.0/5
Outstanding
Posted on Feb 17, 2023
It was so pleasant during staying the Grand hotel. There were no one unkind to the guest. And everything was well organized. Except some of the visiters smoked at the lobby made the bad experience.
Response from Property: Dear guest:Thank you fou choosing our hotel and we all expect your coming again!Thank you!
Guest User
Elegant Room - with View (2 beds)
Stayed in Aug 2023
Travel with friends
6 review
5.0/5
Outstanding
Posted on Oct 2, 2023
Relaxing stay.
Response from Property: 尊敬的賓客您好,感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望 南京古南都飯店會是您回憶裏最 温馨最獨特的那個!常回古南都飯店看看哦,祝安好
MANUEL ANGELALFREDO
Superior Double Room
Stayed in Feb 2022
Solo travellers
2 review
2.5/5
Posted on Feb 11, 2022
The staff was inept. They photographed every page of my passport and made me fill out several forms all in Chinese. I don’t know what I signed. I arrived in the early morning and was told checkout was at 6pm. I went out for lunch and found my room locked when I returned. I was told I would have to pay a late fee or show a screenshot of the checkout schedule. I grabbed my belongings and prepared to pay the fee, and they eventually told me that no more was due. First and last time booking this place. Terrible!
Response from Property: Hello, dear guests! Thank you for choosing Grand Nandu Hotel and leaving your valuable comments when you travel. It's a pity that we couldn't bring you the best stay experience, and we hope you can accept our sincerest apologies. The form you fill out is displayed in both Chinese and English. Foreign guests need to understand according to their expectations when checking in. Hotel check-in can be delayed until 14:00 check-out, and half-day room charges will be charged for check-out at 18:00. The hotel door locks are The electronic lock will become invalid after 14 o'clock on the day of check-out. I hope you will have a satisfactory experience next time you check in. Dear guests! Thank you for choosing the ancient Nandu Hotel and leaving your valuable comments. I'm sorry I can't bring you the best feeling of check-in. I hope you can accept our most sincere apology. The form you filled in is displayed in both Chinese and English. Foreign guests need to check in according to the filling. I hope to understand that hotel check-in can be delayed until 14:00, and half a day's room fee will be charged for check-out at 18:00. All hotel locks are electronic locks, which will expire after 14:00 on the day of check-out. I hope you will have a satisfactory factory experience when you check in next time.
Guest User
Superior Double Room
Stayed in Sep 2022
Business travellers
4 review
4.0/5
Very Good
Posted on Nov 17, 2022
近liangci
Response from Property: .尊敬的賓客您好!非常感謝您的點評。南京古南都酒店地處新街口商圈內,周邊有著名高等學府和多家大型醫療機構,這樣的位置給客人吃、住、遊、娛、購提供了極大方便,酒店熱情的員工會為您的出行保駕護航,入住期間您有任何疑問都可以聯繫酒店前台同事。希望能用我們不斷的努力贏得您下次5分的好評!期待您的下次光臨!