The facilities and location are good, but it's too inconvenient to have to make a phone call even during check-in hours. When traveling abroad, I use an eSIM card with no local calls and roaming data, so I felt that the service was poor for foreign travelers. At similar hostels, I was able to enter the room unattended and contactless by emailing the necessary information before check-in, so I would like them to consider a check-in method that does not require a phone call. I have no complaints about other points. Otherwise, I think the requirement to make a phone call before check-in should be clearly stated as a prerequisite before booking.
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