Rezen Hotel Wanda Plaza Tianwei Art Hotel Reviews
Rezen Hotel Wanda Plaza Tianwei Art Hotel
No.697 Xueshi Road, Ningbo, ChinaView Hotel Details
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1 night
Rezen Hotel Wanda Plaza Tianwei Art Hotel Guest Reviews
4.8/5
Amazing
2088 review
Verified reviewsLocation4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(2088)
Positive reviews(2056)
Reviews with photos/video(255)
Classy environment(231)
Delicious breakfast(147)
Friendly front desk staff(146)
Well decorated(89)
Convenient parking(89)
Well designed(87)
Has rooms for families(11)
Negative reviews(32)
hamad
Leisure 2-bed Room
Stayed in Jan 2024
Solo travellers
1 review
Very Good
Posted on Jan 15, 2024
The hotel was good. Staff is helpful and polite. Everything went smooth. Rooms were nice looking but it would be better if they'd put more attention to the cleaning. The only problem I had was there was a sound of running water kept coming in my room the whole night which made me so annoyed.
Response from Property: Dear guests, thank you for taking time out of your busy schedule to evaluate our hotel. Sorry for not giving you the most satisfactory stay experience. We will effectively rectify the problems you have raised and strengthen staff training. We hope that you can give you a perfect stay experience next time. Wish you a happy life and look forward to your next stay！
Mr. Pif
Leisure Room (Double bed)
Stayed in Dec 2023
Business travellers
21 review
Outstanding
Posted on Dec 3, 2023
I highly love this place , nice architecture. The service is nice!
Response from Property: Dear guests, thank you for your good comments, this is the greatest praise to us, so that we feel very happy. The future will continue to strive to create more comfortable living conditions and living environment for you to provide better services. Look forward to seeing you again! Front office: Xiaowei
Anonymous User
Leisure Room (Double bed)
Stayed in Mar 2024
Couples
10 review
Amazing
Posted on Mar 9, 2024
Very nice and comfortable room, check out could be till 4 pm
Guest User
Cozy Room (Double bed)
Stayed in Sep 2023
Couples
12 review
Very Good
Posted on Nov 14, 2023
Stayed only for a night. It's newly done to replicate 80s America. Lots of pine. Slightly odd feel, inc the rooms, though spacious and comfortable. It's not central for those on the tourist trail. Great breakfast buffet. Friendly staff
Response from Property: Dear guests, thank you very much for choosing our heavenly beauty hotel among the numerous hotels. The fact that you are not 100% satisfied proves that our work still needs to be improved, we also firmly believe that as long as the heart can do well, we will continue to monitor, improve, improve, and strive to do better in the future, I hope you can give us all 5 points next time, OH, look forward to your next stay! Front office: Xiaowei
TCAD
Leisure 2-bed Room
Stayed in Jan 2024
Business travellers
3 review
Outstanding
Posted on Jan 19, 2024
very good. free night snack, noodle, dumpling...
Jason77
Cozy Room (Double bed)
Stayed in Sep 2022
Couples
19 review
Posted on Nov 7, 2022
Room was pretty small…
Response from Property: Dear customer! Thank you very much for your stay and detailed comments. From your comments, we regret to see that this check-in failed to meet your expectations. We apologise for the inconvenience caused to you. We strive to find measures to improve. It is the responsibility of all the hotel staff to provide warm and thoughtful service for every guest. We sincerely look forward to your visit again! Have a nice day！
Jasmin94
Cozy Room (Double bed)
Stayed in Aug 2021
Solo travellers
43 review
Great
Posted on Aug 20, 2021
I enjoyed my stay at the hotel. It felt more like a room in a house, than a hotel. The staff went out of their way to accommodate me. I would recommend a stay here.
Response from Property: Dear guest, thank you very much for your recognition and evaluation of our hotel. It doesn't make you 100% satisfied, which proves that our work needs to be improved. We also always believe that as long as we can do it well with our heart, we will continue to supervise, improve and improve, and strive to do better in the future. I hope you can give us 5 points next time, We look forward to your next stay！——Front office:fragrant rain
Guest User
Cozy Room (Double bed)
Stayed in Feb 2023
Other
5 review
Very Good
Posted on Feb 12, 2023
Pretty good
Response from Property: Thank you for your recognition of our hotel. You can enjoy free buffet supper in the restaurant on the first floor from 9 p.m. to 11:30 p.m., and there are more rights and interests~ Welcome to stay next time! Front Desk Butler - Xiaowei
Guest User
Cozy Room (Double bed)
Stayed in Sep 2021
Business travellers
4 review
Posted on Nov 6, 2021
Breakfast was awful and the price is too expensive for this type of hotel.
Response from Property: Dear guests, hello, thank you for choosing Ningbo Tianwei Art Licheng Hotel. Our breakfast is from 38 yuan, and the variety is quite rich. We are deeply sorry that we failed to get your satisfaction. We will also feed back your suggestions. I hope you can choose our hotel next time. Have a nice life!
Maria
Guestroom (Double bed)
Stayed in May 2021
Business travellers
2 review
Outstanding
Posted on Jul 3, 2021
The atmosphere of the castle in the rooms. I love there pillows especially and breakfast is on the top, love there cheese collection. Always stay only here in ningbo, there is no any place better, also the price is nice.
Response from Property: Dear guests, hello! Thank you very much for staying at Tianwei Art Hotel, and thank you for your 5-point praise! With your encouragement, we will make continuous efforts to bring better service to every VIP of Tianwei Art Hotel! Sincerely look forward to your coming to Tianwei Art Hotel again! I wish you a happy life and smooth work
Anonymous User
Cozy Room (Double bed)
Stayed in Apr 2021
Solo travellers
6 review
Outstanding
Posted on Sep 14, 2021
nice❤️
Anonymous User
Leisure 2-bed Room
Stayed in May 2024
Family
1 review
Outstanding
Posted on May 3, 2024
The hotel has a unique design style and is very stylish. It is also very clean and quiet. I stayed here with my children and they said the noodles were delicious. The service was very good. I will stay here again next time I come to visit.
Original TextTranslated by Google
6/7
Yingyuhuaer
Guestroom (Double bed)
Stayed in Apr 2024
Friends
18 review
Outstanding
Posted on May 1, 2024
The hotel is large and decorated in Western style. The rooms are also large and comfortable. The service attitude is in place and all the requirements can be met. It is very good and worth staying again.
Original TextTranslated by Google
6/11
Response from Property: Dear guest, thank you for staying at Tianwei Art Licheng Hotel. We will continue to maintain high-quality service and excellent customer service standards, and strive to create a comfortable and warm accommodation environment for every guest. Thank you again for your good comments and sincerely look forward to your visit again! Front Office Department: Xiao Wei
Guest User
Cozy Room (2 beds)
Stayed in Apr 2024
Family
4 review
Outstanding
Posted on Apr 30, 2024
The facilities are complete, the rooms are very clean, there is free parking, the front desk service is also very good, and free midnight snacks are given. There are also free drinks in the refrigerator. It is super cost-effective. I will definitely stay in this hotel again when I come to Ningbo in the future. The experience is good
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your good comments. This is the greatest compliment to us and makes us feel very happy. In the future, we will continue to work hard to create more comfortable accommodation conditions and living environment for you and provide better services. We look forward to your visit again! Front Office Department: Xiao Wei
Guest User
Cozy Room (Double bed)
Stayed in Apr 2024
Friends
1 review
Outstanding
Posted on Apr 30, 2024
Transportation for business trips. There are many restaurants nearby (Xuefu). Yintai Wanda is also very close. Facilities: Very good and suitable for travel. Hygiene: I feel very safe when I live here. I trust Tianwei. Environment: Very comfortable. I like the retro decoration. Service: The front desk is very enthusiastic and gave me a midnight snack coupon and informed me of the elevator location and dining time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your good comments. This is the greatest compliment to us and makes us feel very happy. In the future, we will continue to work hard to create more comfortable accommodation conditions and living environment for you and provide better services. We look forward to your visit again! Front Office Department: Xiao Wei
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