MERCURE NINGBO YINZHOU HOTEL

MERCURE NINGBO YINZHOU HOTEL Reviews

MERCURE NINGBO YINZHOU HOTEL

1-2, 796 Baizhang East Road, Yinzhou District, Ningbo, Zhejiang, ChinaView Hotel Details
MERCURE NINGBO YINZHOU HOTEL
MERCURE NINGBO YINZHOU HOTELMERCURE NINGBO YINZHOU HOTELMERCURE NINGBO YINZHOU HOTEL
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Guest Reviews of MERCURE NINGBO YINZHOU HOTEL

9.5/10
Outstanding
2219 review
Verified reviews
Location9.5
Amenities9.4
Service9.5
Cleanliness9.5
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All reviews(2219)
Positive reviews(2201)
Reviews with photos/video(459)
Delicious breakfast(194)
Friendly front desk staff(174)
Easy to get around(114)
Classy environment(92)
Perfect for business trips(39)
Convenient parking(34)
Excellent room layout(12)
Excellent TV(8)
Negative reviews(18)
lugares1661
Standard Queen Room
Stayed in Dec 2024
Couples
16 review
8.0/10
Very Good
Posted on Jan 5, 2025
Overall good hotel, the bed is comfortable, huge tv, if you are just a tourist the location is a bit far from the city center where the action is.
Response from Property: Thank you for taking the time to write down your evaluation of Xiaomei and your experience of staying here. It will definitely help many friends. We are also honored that you recognize and like Xiaomei, which makes us more motivated and confident to provide high-quality services to every guest. We will continue to adhere to our enthusiasm and thoughtfulness as always, giving you a comfortable and relaxing time. Sincerely look forward to your visit again and sharing your stay experience with more friends!
Triciana Fiona
Superior Smart Room (Double Bed) (Tv, Fridge)
Stayed in Aug 2024
Solo travellers
1 review
10.0/10
Outstanding
Posted on Sep 17, 2024
This trip was a short one for me but the stay was great. There was no towel I asked for one which they didn’t understand over the phone but came to my door to ask me again and then gave it to me. Breakfast was delicious. Chinese cuisine but not very plans I loved that. Oh and the room was clean and cozy.
Response from Property: Thank you for your busy schedule to write down your small beauty evaluation and stay feeling, will give a lot of small partners to bring help. It is also a great honor for you to recognize and love small beauty, so that we have more motivation and confidence to provide every guest with quality service, We will, as always, adhere to our enthusiasm and caring, give you a comfortable and comfortable time. Sincerely look forward to your visit again, and more partners to share your stay experience!
Guest User
Standard Queen Room
Stayed in Sep 2024
Solo travellers
14 review
10.0/10
Outstanding
Posted on Nov 16, 2024
This was my second time back at the hotel, it was very clean, however I didn't like the room this time, the first time's room was better. But overall 10/10
Response from Property: 走在一起是緣分，一起在走是幸福。有了您的支持和陪伴，我們既欣慰又欣喜，我們一定再接再厲，為親們提供更優質的服務。您的滿意是我們不懈的追求！
Guest User
Superior Smart Room (Double Bed) (Tv, Fridge)
Stayed in Apr 2024
Other
5 review
6.5/10
Posted on May 15, 2024
No so friendly staff. Not too please with room either, the wash room had a strong pee odor. Glad I had Lysol handy!
Response from Property: Dear guests, hello! Thank you for choosing to stay at the Mercure Hotels in Yinzhou, Ningbo. We apologize for any service issues you encountered during your stay. We will strengthen our service training for all staff and have arranged for a repair technician to repair the room facilities as soon as possible. On behalf of the hotel, please let me apologize again! I hope you can give us a chance. We will continue to optimize our service process and maintain room facilities. We welcome you to visit Mercure Hotels in Yinzhou, Ningbo again!
Guest User
Standard 2-bed Room
Stayed in Oct 2023
Family
17 review
8.5/10
Very Good
Posted on Nov 19, 2023
Quite good hotel for balance of cost and quality . 3-5 min from the metro station.
Response from Property: Take a trip across the mountains and rivers, write down a touch of nostalgia, let the clear rhythm that passes through your heart fly in your memory, Xiaomei always welcomes you.
Taniaamc
Standard Queen Room
Stayed in Mar 2024
Business travellers
57 review
8.0/10
Very Good
Posted on Apr 20, 2024
The rooms are clean and nice, i definitely recommend this hotel
Response from Property: Thank you very much for your stay at Mercure Ningbo Yinzhou Hotel and your review. I did not receive your five-star support. It must be something we did not do well enough. Xiaomei is also deeply sorry. If you encounter any problems during your subsequent stay, please contact the hotel front desk in time. Finally I wish you a happy life and look forward to your next visit
Meng Tung
Superior Room (2 Beds)
Stayed in Sep 2023
Business travellers
30 review
9.5/10
Amazing
Posted on Nov 2, 2023
Above average customer service. Vast and plentiful selection good mix of western and eastern delicacies.
Response from Property: 感謝客官的好評，我們一定再接再勵，為您營造高性價比的入住環境，期待您的再次光臨，祝您生活愉快。
Charles
Superior Smart Room (Double Bed) (Tv, Fridge)
Stayed in Nov 2023
Family
2 review
8.0/10
Very Good
Posted on Feb 14, 2024
The staff at the concierge (particularly Anthony) has been extremely helpful.
Response from Property: 最感動的時刻，來自被您想起；最欣喜的時刻，源於您由衷的讚美。夏風悠悠地吹，飽含着我温馨的情意；淡雲高高的飄，包容着我深深的思念；山巒層層疊疊，佇立着我的片片真誠；山泉潺潺流淌，藴涵著我的絲絲真情；小雨慢慢紛揚，飄揚着我的款款浪漫。無論是遠在天涯海角，還是近在咫尺，我的祝福永遠在你身邊。
Kosuke SAWA
Standard Queen Room
Stayed in Sep 2023
Business travellers
20 review
10.0/10
Outstanding
Posted on Oct 28, 2023
Friendly staff
Response from Property: 開心何止一點點，看到您如此用心的稱讚我們很是感動，我們相信我們的每一份付出都會得到您的肯定，不驕不躁我們繼續努力前進！！!
APPK
Superior Smart Room (Double Bed) (Tv, Fridge)
Stayed in Aug 2022
Business travellers
16 review
10.0/10
Outstanding
Posted on Sep 27, 2022
Xiaozhangfuwuhao
Response from Property: 親愛的客人，非常感謝您的評價和對我們工作的認可，我們會再接再厲，不忘初心，砥礪前行，希望帶給您更好的入住體驗，也期待您把寧波鄞州美居酒店推薦給更多的朋友噢~~~祝您生活愉快！
Anonymous User
Standard Queen Room
Stayed in Apr 2025
Business travellers
9 review
10.0/10
Outstanding
Posted on May 18, 2025
The front desk service was very enthusiastic and actively introduced all the details. The room was clean and nice. Xiaodu was very smart and easy to use.
Original TextTranslated by Google
Response from Property: 自轉總是有一次日落，四季總是有一次凋零，相聚總是有一次分離，我們不捨與您的分別，但相信行遠心近。
Guest User
Superior Smart Room (Double Bed) (Tv, Fridge)
Stayed in Apr 2025
Business travellers
30 review
10.0/10
Outstanding
Posted on May 13, 2025
Service: The guy at the front desk had a very good service attitude. He solved the problem in time, changed the room, and upgraded the room, which was great. Hygiene: Cleaned very well Environment: The environment is good, the room is clean and tidy, and the location is very good and convenient.
Original TextTranslated by Google
Response from Property: A short stay, full of memories. Dear Master~Thank you for your affirmation. Your affirmation is the greatest support to us! Xiaomei is honored to receive your full praise, and my heart feels sweeter than tasting honey. The hotel rooms have romantic and elegant French charm and are equipped with intelligent voice control systems to bring you a comfortable and warm experience. Xiaomei will continue to provide high-quality services as always. Xiaomei will definitely show you a better self and look forward to your visit again!
Guest User
Superior Room (2 Beds)
Stayed in Apr 2025
Travel with friends
2 review
10.0/10
Outstanding
Posted on May 11, 2025
The room is clean and hygienic, convenient for travel, very close to the subway station, the room has good soundproofing, the area is just right, the room has a large projection screen, the front desk Xiao Han has a good attitude and good service. The breakfast is rich and delicious
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Mercure Ningbo Yinzhou and taking the time to comment and share with Xiaomei. I am particularly glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey, which is what Mercure has always pursued. This will also become our motivation to continue to work hard and make progress. We look forward to serving you next time!
Baozidashuai
Standard Queen Room
Stayed in Mar 2025
Business travellers
22 review
10.0/10
Outstanding
Posted on Apr 16, 2025
I stayed at Mercure Ningbo on a business trip on weekdays, and the overall experience exceeded my expectations! ✅ Room upgrade: Because I booked it on Ctrip, and I am also a Huazhu Gold Card holder, the front desk guy upgraded me to a superior king-size room for free. The room is brighter than the picture~ ✅ There are drinks in the standard small refrigerator in the room, and there are welcome fruits, and the details are in place~ ✅ Intimate service: The hotel provides white wine, which tastes very good, and the hotel also provides free breakfast! ✅ Practical facilities: 65-inch large-screen TV + high-speed WiFi, toiletries are Mercure's own brand, the smell is fresh and not pungent, and the ladies can go~ ⚠️ Tips: 1️⃣ The room is generally soundproof, and it is recommended to choose a high floor for babies who are sensitive to sound 2️⃣ Breakfast ends at 10 o'clock, don't oversleep! 3️⃣ Located in the city center, it costs no more than 20 yuan to take a taxi to Tianyi Square, Old Bund, and Yintai, which is super convenient for shopping and eating! It is very cost-effective to choose this place for business trips. The service details and geographical location are all online. I will stay here again next time I come to Ningbo! 💡
Original TextTranslated by Google
Response from Property: 簡短的話語讓小美真切的感受到了您的認可，您的褒獎是我們進步的動力，我們會保持初心，力求讓每一位客人都能得到滿意的入住體驗，感謝您的選擇，也期待您的再次光臨，我們在甬城等您回家，小美祝您生活愉快!
Guest User
Standard Queen Room
Stayed in Feb 2025
Business travellers
8 review
9.7/10
Amazing
Posted on Mar 30, 2025
The hotel has a tall and elegant entrance. The lobby is a pleasant sight to the eyes. The fragrance in the lobby is just right and it smells very comfortable. The front desk staff are energetic and well-groomed. The duty manager, Xiao Zhang, is serious and responsible. He actively responds to customer needs and handles them quickly, which is commendable. The room layout is warm, the bedding is soft and comfortable, and I slept very comfortably. The equipment is intelligent and easy to use. I highly recommend staying here.
Original TextTranslated by Google
6/9
Response from Property: 簡單的話語，入心的是欣喜，是吉言，是執着難免。我們定會在好評的道路上勇往直前。寧波鄞州美居酒店定會為您準備更好的服務，期待您的下次光臨！