Moon Palace Jamaica
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Ocho Rios
Moon Palace Jamaica
#1 of Scenic Hotels in Ocho Rios
Main Street, Ocho Rios, Saint Ann, Jamaica
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When you stay at Moon Palace Jamaica – All Inclusive in Ocho Rios, you'll be on the beach, within a 10-minute drive of Dunn's River Falls and Mystic Mountain. This luxury property is 0.3 mi (0.5 km) from Turtle Beach and 0.3 mi (0.5 km) from Ocho Rios Clock Tower.Show More
We Price Match
4.1/5Very Good·Cleanliness: 4.1
All 100 Reviews
Amenities
Outdoor Swimming PoolExclusive Beach AreaBeach VolleyballDivingSnorkelingHot SpringSaunaSpaMassage RoomFitness Room
All Amenities
Surroundings
Landmarks: Dolphin Cove Moon Palace Jamaica
(100m)
Landmarks: Club Royalty
(160m)
Landmarks: MIAMI FITNESS
(250m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
Standard Room
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
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6
Ocean View Room with Balcony
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Toothbrush
Private Toilet
Check Availability
1
Deluxe Family Room
1 King bed and 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Toothbrush
Private Toilet
Check Availability
10
Superior Two Bedroom Presidential Suite Ocean View-Kids&Teens Free
1 King bed and 2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Sea View
Toothbrush
Private Entrance
Check Availability
5
Deluxe Resort View with Balcony-Kids&Teens Free
1 King bed or 2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Sea View
Toothbrush
Private Entrance
Check Availability
1
Governor Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Toothbrush
Private Toilet
Hair Conditioner
Check Availability
Deluxe King Room with Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Check Availability
5
Junior Suite
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Toothbrush
Check Availability
1
Junior Suite 1 King bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Toothbrush
Check Availability
1
Concierge Level Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Check Availability
Hide Room Types
Guest Reviews(100)
4.1/5
Very Good
Verified Reviews- Cleanliness4.1
- Amenities4.1
- Location4.1
- Service4.1
Monica
March 30, 2024
Loved the property and amenities. Amazing friendly and helpful staff. Great food and drinks. Loved Boulangerie and buffet. Pools were wonderful and beach was very clean and pretty. Enjoyed konoko falls excursion but wish they had given more instructions beforehand. Enjoyed the glass bottom boat tour. Nice entertainment options for the kids aged 11 and 14. Would have loved more outdoor karaoke options. Also maybe need more elevators. Always lines at the elevators. Overall we had a really great time.
Fema Haruko
March 29, 2024
Very nice resort considering the price of everything included. Food was very good at the buffet and other restaurants that they had on the property. The only complaint that I have is that the food at the restaurants took tremendously long to be served to us. Other than that great stay for families with many things to do and friendly staff.
Sindi
March 25, 2024
Having been to Jamaica a few times, this was our least favorite hotel. The beach is beautiful and there are various options for kids such as the kids club, game room, plash pad, pool slide and kayaking. However, the food was not edible and if you stayed in the main building you had to wait on line to get an elevator for a while. Three elevators for 14 floors was not sufficient. We also paid for a partial ocean view but didn't use the balcony at all because we were on such a high floor and the entire hotel was in front of us--on a technicality, yes it was ocean view but practically you are far from the ocean. The Dolphin cove was also not on site, you had to commit to the excursion and take a bus there. Some of the staff was very friendly but most seemed a bit annoyed at all times. We made the most of our time there but would not return.
Elma G
March 24, 2024
One of the nicest places i have been in the past few years, service was excellent, food was great! and the hotel was beautiful, neat and clean, and very welcoming.. the one thing I will note is the entertainment, there were just a couple of shows- Bob Marley and the magic show that were awesome the rest not impressive and the disco was not open!, i was expecting to hear more Bob Marley music!!
Sathiya
March 16, 2024
While the overall experience was great, the distance from the airport is a big negative for us. Though it's just a 4 hour flight from where we live, a whole day goes in reaching the resort.
farshid
March 14, 2024
That was the most terrible trip I ever had. I suggest you people never go to Jamaica for vacation. The resort is two hours from airport !!!!! which is quite a hassle. There are very few spactacle even those are not intersting at all. The staff were pushy as for buying timeshare and did not care about our needs. The worst part was the airport. our return flight was repeatedly delayed and eventually canceled. We ( I , my wife and my two daughters, 13 and 8) stayed at airport for 36 hours and even slept there !!!!!!! No hotel was offered and No attempt as for accomodation for other airlines tried. Everybody was screaming and utmost angry. However the staff were so indiffrenet, cool and inattentive toward these issues. Eventually I had to but tickets from another airlines which of course cost me 4000. $ extra !!!!!!! this is what you get for persumably VIP service, now imagine and go figure it out if you are a regular traveler there
Jordan
March 14, 2024
First of all, i maintain that Moon Palace is the number 1 all inclusive hotel in Jamaica. With that said, there are some issues and having seen other guests echo this online in other forums, i know it isnt uniquely identified by me. The beach (specifically the North beach by the Volley Ball area) needs to be paid attention to. There is so much garbage and plastic on top of and under the sand it takes away from the luxury that we expected. Clearly the sand wasnt cleaned in a while because the same garbage i saw on dy 1 was there on day 5. There was an empty "Cran Grape" bottle sitting on top of the sand for my entire stay and the hotel doesnt even offer this as a drink option. When snorkelling there is so much plastic, garbage and foreign material in the water a few feet from the shore. Lastly, there are too many rocks and stones that injure guests and take away from the experience. I would suhggest the hotel finda creative ways to manage this. For example, have a competition for children to see who can gather the most stones and pile them up and give them a prize from the gift shop. All in all, great customer service, great overall experience... Just fix the beach.
Kelly
March 11, 2024
roger at the pool took excellent care of us and got loungers and umbrellas for us everyday. was friendly and very helpful. he made the trip perfect. tanisha and akeem were also the best part of the trip too. they are a great part of the entertainment team. I hope to see them all again next year
Manav
March 5, 2024
It's a great all inclusive resort and great for large groups and or family vacations. The only downside, staff is not very helpful and quality of service/food is just not as good as it should be.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental
StyleA la carte, Buffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 619
When you stay at Moon Palace Jamaica – All Inclusive in Ocho Rios, you'll be on the beach, within a 10-minute drive of Dunn's River Falls and Mystic Mountain. This luxury property is 0.3 mi (0.5 km) from Turtle Beach and 0.3 mi (0.5 km) from Ocho Rios Clock Tower.
Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a nightclub, and a sauna. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Buccaneers Reef, a restaurant where you can take in the pool view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 swim-up bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 705 individually furnished guestrooms, featuring iPod docking stations and Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a nightclub, and a sauna. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Buccaneers Reef, a restaurant where you can take in the pool view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 swim-up bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 705 individually furnished guestrooms, featuring iPod docking stations and Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Exclusive Beach Area
Beach Volleyball
Diving
Snorkeling
Hot Spring
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Airport Pick-up Service
Airport Shuttle ServiceAdditional charge
Bar
Nightclub
Tennis Court
Billiards Room
Table Tennis Room
Restaurant
Meeting Room
Multi-Function Room
Children's Pool
Children's Playground
Kids' Club
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Hot Spring
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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