Jupiter Trevi Resort and Spa

Jupiter Trevi Resort and Spa Reviews

Jupiter Trevi Resort and Spa

Sap Sawong, Khanong Phra, Nakhon Ratchasima Province, 30130, ThailandView Hotel Details
Jupiter Trevi Resort and Spa
Jupiter Trevi Resort and SpaJupiter Trevi Resort and SpaJupiter Trevi Resort and Spa
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Jupiter Trevi Resort and Spa Guest Reviews

4.1/5
Very Good
13 review
Verified reviews
Location3.9
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(13)
Positive reviews(12)
Reviews with photos/video(5)
Friendly owner(5)
Negative reviews(1)
Guest User
Superior Double Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on May 1, 2024
It is a very good hotel. Have privacy The atmosphere is very good. The room is clean and spacious. The food is very delicious. The employees are smiling and cheerful. Very attentive to service in every matter Suitable for family trips with children and for couples who want privacy. There are lots of beautiful photo corners. There are 3 large pools and a very fun whirlpool. If there is a chance I will definitely go again. There are many activities such as cycling and a kid club for children, spas, and more.
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Huahuaheguaiguai
Suite
Stayed in Jul 2024
Family
30 review
3.0/5
Posted on Sep 5, 2024
The score is not for the hotel, but for the Ctrip staff. The Ctrip staff is very responsible and helps coordinate all the issues. Thanks to the Ctrip staff.
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Guest User
Presidential Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 31, 2024
The rooms are clean, the whirlpool is very fun. Delicious breakfast Good atmosphere dinner
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Guest User
Premier Room
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 18, 2023
It was a very impressive experience in both the rooms and activities. Various things in the hotel The service staff was very good, from the time we picked up at the parking lot until we went to check in inside. We arrived in the evening and the staff went up to check in for us at the place where we had dinner, so it wasn't a waste of time. The security system is excellent because the doors are closed. At all times outsiders cannot enter.  This time there was a slight accident, our child stepped on a piece of glass. The hotel was very eager to help, expressing regret over and over, but we thought it was a mistake. Accidents don't have to be serious. The hotel compensated us by We were able to check out the outlet until 1:00 p.m. with a set of afternoons and informed that if we came to receive the service next time there would be a special discount.  I was very impressed and another thing I liked was the atmosphere inside the hotel. There are four pools to feel open and airy, not uncomfortable. Breakfast is also FULL option. I've never seen any hotel that can offer this much. Even though it's a hotel that just recently opened and closed during COVID, it opened again and did very well. Will definitely have to use the service again.
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6/8
Guest User
Premier Room
Stayed in May 2024
Family
14 review
4.7/5
Amazing
Posted on Jun 2, 2024
The service for entering the accommodation is very good. Breakfast is available according to the menu, very delicious. The rooms are clean, pillows, blankets are clean, new, good quality, the bathroom is very good. Overall very good.
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Guest User
Premier Room
Stayed in Aug 2023
Family
11 review
5.0/5
Outstanding
Posted on Sep 14, 2023
The place is beautiful. The service was very good. When encountering problems with the outside team that came to take a review, the hotel was able to manage the feelings of the customers very well.
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Guest User
Presidential Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 2, 2024
It's so good. It looks luxurious and expensive.
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Guest User
Superior Double Room
Stayed in Nov 2023
Couples
2 review
5.0/5
Outstanding
Posted on Dec 10, 2023
The rooms are very clean, quiet, and the reception staff are very good. Whirlpool swimming pool, the surrounding atmosphere is very good. Suitable for relaxation very well.
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Jingling
Superior Double Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Very beautiful. Must come back.
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Guest User
Stayed in Sep 2024
Business travellers
1.0/5
Posted on Oct 13, 2024
There is no hospitality at this hotel; avoid it if you can. We just wanted to go there for dinner, but the hotel staff simply ignored us and humiliated us by saying we had to book in advance. The next day, we called to make a booking, but the same staff member said we had to pay a deposit of 1,000 baht immediately. This was my first time experiencing such unprofessional customer service at a hotel, despite having traveled to over 80 countries around the world. Stay away from this hotel if you are looking for hospitality and services
Guest User
Stayed in Jan 2023
Couples
5.0/5
Outstanding
Posted on Feb 10, 2023
This hotel is absolutely spectacular. First, the staff, every one of them has been exceptional. It was raining when we arrived and they had transportation ready and we didn't even get a drop of water on us. Wannisa, the guest relations manager made our trip absolutely magical by having a surprise (and delicious) chocolate moose cake for my wife's birthday. The pool here is incredible and we were having such a nice time the staff kept everything on until well after the normal closing time. We have been everywhere in Thailand in my 5-years living here. I have been to Movenpick and every other 5-star resort in Khao Yai. This experience has been unmatched, not just by a little, but by a lot. The rooms are spotless, and immaculate. This was a fun experience and unlike my experience with some other resorts here, Jupiter CARES. I would give 10 stars if I could.