Citadines Bastille Marais Paris

Citadines Bastille Marais Paris Reviews

Citadines Bastille Marais Paris

37 Bd Richard-Lenoir, Paris, 75011, FranceView Hotel Details
Citadines Bastille Marais Paris
Citadines Bastille Marais ParisCitadines Bastille Marais ParisCitadines Bastille Marais Paris
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Guest Reviews of Citadines Bastille Marais Paris

8.2/10
Very Good
116 review
Verified reviews
Location8.5
Amenities8.1
Service7.9
Cleanliness8.4
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All reviews(116)
Positive reviews(13)
Reviews with photos/video(5)
Negative reviews(3)
Guest User
Double Or Twin Studio
Stayed in Dec 2024
Travel with friends
4 review
9.5/10
Amazing
Posted on Jan 6, 2025
Great location nearby the Marais, very spacious room and clean. There is a small kitchen which can come in handy as well.
Response from Property: Hi,Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed the location of our hotel as well as the spaciousness of our accommodations. We hope to have the pleasure of welcoming you again at Citadines Bastille Marais in the future!Best regards,Aina
Guest User
Deluxe Studio
Stayed in Mar 2023
Travel with friends
1 review
8.5/10
Very Good
Posted on Apr 8, 2023
The room size is good and come with a good balcony. It’s a service apartment with kitchen which we enjoy very much. The location is very good but in a quiet and safe district. 3 lines of Metro stations are nearby.
tanya poh
One Bedroom Apartment
Stayed in Nov 2022
Family
8 review
3.0/10
Posted on Dec 10, 2022
When we arrived at 3pm for check-in , they said the room was not yet ready and let us wait for 45mins . After we stayed for two days , we asked for housekeeping for the bathroom. No service for housekeeping and need to pay for extra fee unless u stay more than a week! We want refill the rolled tissues and change the towels,u need to go the reception by yourself. Everything is ridiculous
Guest User
Stayed in Sep 2022
Travel with friends
22 review
7.0/10
Posted on Nov 10, 2022
Nice kitchenette to use. Free coffee/tea in lobby. Location wise nothing to shout about, not many restaurants within 100m radius. Clean and functional.
Guest User
Deluxe Studio
Stayed in Mar 2025
Couples
3 review
9.0/10
Great
Posted on Apr 20, 2025
Everything is great, very convenient location, nice area, clean, huge savings due to the presence of a kitchen with everything you need for cooking, only they didn’t change our towels for three days.
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Response from Property: Hi,Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed the location as well as the cleanliness of our hotel. We confirm that a weekly cleaning is included for stays 6 nights or longer. We hope to have the pleasure of welcoming you again in the future!Best regards,Aina
jin9371
One Bedroom Apartment
Stayed in Dec 2024
Family
6 review
7.5/10
Posted on Jan 23, 2025
From Charles de Gaulle Airport, take the RER, Line 5 and exit at Richard-Lenoir Metro Station. From the main tourist attractions, if you just come to Bastille, Citadines is about a 5-minute walk away. There is also a bus stop right across the street. The staff are all friendly.
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Response from Property: Hi Jin,Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed the location of our hotel as well as the friendliness of our staff. We hope to have the pleasure to welcome you again in the future!Best regards,Aina
Guest User
Double Or Twin Studio
Stayed in Jun 2024
Business travellers
18 review
9.2/10
Great
Posted on Jul 6, 2024
I was on a business trip near Bastille and chose this hotel. The environment was okay, the breakfast was relatively simple, and the front desk service was warm and friendly!
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Response from Property: Hi,Thank you for taking the time to share your feedback with us! We are glad to see that you enjoyed your stay with us and particularly the friendliness of our staff as well as the location of our hotel. We hope to have the pleasure to welcome you again in the future!Best regards,Aina
Shadoe Tung
One Bedroom Apartment
Stayed in Jul 2024
Family
2 review
6.5/10
Posted on Sep 2, 2024
I booked a twin room (2 large and 2 small) and was given a room (twin beds and a sofa bed), but the sheets on the sofa bed were very dirty and had never been changed. I just lay on them for 10 minutes. I had itching all over my body and it lasted all night! We stayed for 4 nights and they never cleaned the room and we needed to change the sheets ourselves! All in all, this trip gave us a very bad impression
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Response from Property: Hi Shadoe,Thank you for taking the time to share your feedback with us. A quick clarification: as advertised online, we offer studios and apartments. Our studios can accommodate up to two adults and either come with a double bed or two single beds; our apartments have one bedroom and a pull-out couch in the living room, accommodating up to four adults. In those, there are two possible configurations: double bed in room/single beds in living room or single beds in room/double bed in living room. In case of dissatisfaction with the cleaning in your accommodation, do not hesitate to reach out to us so that we can address the issue, which we would gladly do. We confirm that a weekly cleaning is only included for stays 6 nights or longer, as advertised. There is also the option to book an extra cleaning at the front desk. We hope these clarifications helped and we hope to have the pleasure to welcome you again!Best regards,Aina
Guest User
Deluxe One Bedroom Apartment
Stayed in May 2022
Travel with friends
2 review
10.0/10
Outstanding
Posted on Jul 25, 2022
There is a terrace in the bedroom as well as in the living room. It was good to travel in the Marais district.
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Guest User
Stayed in Jul 2022
Couples
8 review
9.0/10
Great
Posted on Sep 5, 2022
It was a bit far from the city center with the Eiffel Tower. But other than that everything is perfect! The kitchen is very clean and the bedding is clean too. I was very satisfied with the performance of the air conditioner as well!!
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Guest User
Stayed in Jun 2022
Solo travellers
2 review
9.5/10
Amazing
Posted on Aug 1, 2022
The staff are all friendly. The view of the sky was very good given the 7th floor. Cleaning service is not included and must be ordered separately. It is not easy to get on the elevator depending on the time of day. I was a little surprised when the uncles came to visit me in the shower to check for water leaks on the roof all of a sudden. Coffee is free in the cafe, but the taste was good~^^. Came here after a week of relaxation. Willing to ask again
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Anonymous User
Deluxe One Bedroom Apartment
Stayed in Jun 2022
Family
4 review
4.0/10
Posted on Jul 21, 2022
The facilities are old and the decoration feels 20 years old. The hygiene is poor, the bathroom is full of uncleaned hair.
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Guest User
One Bedroom Apartment
Stayed in May 2022
Family
5 review
10.0/10
Outstanding
Posted on Sep 11, 2022
Very good apartment hotel, the room is a bit old, but very clean, the room is big, the air conditioning is sufficient, it is worth living in such a big hotel in Paris, and it is not far from the subway station.
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David
Deluxe Studio
Stayed in May 2022
Couples
1 review
4.5/10
Posted on Jun 22, 2022
The attention is lousy. It is a mediocre apart-hotel, which does not correspond to the photos shown on the website. I would not stay there again or get the room for free.
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