Paris 14th arrondissement-Observatoire 3-star Hotels

I wanted a hotel close to where my brother and his wife was staying. Apparently this hotel is only 3 star, but I can honestly say the bed was really comfortable, and the pillows are some of the best I’ve ever slept on. Breakfast is very simple but more than ample, with great coffee, and the staff were all absolutely lovely

During the months leading up to my stay during the Olympic Games, I encountered some difficulties with the hotel regarding payment. The room rate was unreasonably high. Fortunately, I was able to utilize Trip.com's price match guarantee, which resulted in a reduction in the overall cost of my stay. Furthermore, I was provided with an upgrade to a comfort room for one of my reservations, ensuring that my children had spacious accommodation. Overall, the stay was satisfactory and enjoyable. Although breakfast was included in my reservation, the options were rather limited and unappetizing. Additionally, the hotel's sole dining option, the cafe, ceased operations after 10:30 AM. Moreover, the hotel lacked an elevator from the lobby to the lift floor, which presented a challenge when navigating the stairs with heavy luggage. The sole elevator had a limited capacity of two individuals, necessitating frequent separate trips upstairs. In general, the stay was satisfactory.

I don't really like the environment and layout of this hotel. There is no table except the coffee table in the room, and there is no place to put luggage. The toilet and bath are separated. The toilet is next to the entrance door. It is a sliding door but there is a gap. The shower curtain can only be separated from the bed and cannot be completely private. If someone walks from the bed to the door to use the toilet, they can see you taking a shower. There was no place to put clothes in the shower, so I moved a small stool beside the bed to put them there. The windows and doors can be opened and the head can be stretched out, but it is not a balcony. I don't know how the air conditioner in the room works. It's very cold as soon as it is turned on, and it doesn't work even if it is turned down. It happened to rain that night and it was a bit cool, and it was quite boring without driving. Breakfast was average. There was a clerk who was very friendly but didn't understand English very well. There are not many choices to eat, basically just croissants, Danish bread and some yogurt. Might as well go out to eat. For the price in the center of Paris, this is probably the price. I don't want to stay here again. However, the subway is not far away. There are also Love supermarkets and some fruit breakfast restaurants nearby. I heard that it is a residential area. There is a Vietnamese noodle shop not far away that is open late. Although the store is small, the waiter can speak Chinese, English and French. You can dine in or take away. If you are staying here, you can try it.

When I checked in, there was a female service staff with a very good attitude and very friendly. I can say that the whole process was very pleasant. I arrived at 12 noon, and it was not possible to complete the check-in procedures according to the rules. However, after she asked me to wait for 10 minutes, she told me that I could check in early and there was no need to charge any fees. I was very touched. However, in the evening, there was another colleague on duty. His attitude was not so good. During the visit of my friend, there was a lot of misunderstanding. It was a bit unclear. It was not until the next day that another male colleague was replaced. It felt that the communication level was tested a lot. When I told him that there was an ”unexpected” friend visiting, he helped me check whether it was possible to upgrade the room to a double room without saying a word. Although it did not take effect immediately, I successfully upgraded it on the third night of the three-night stay. Although I still paid the difference, the whole process was at least very smooth and his service attitude was also very good. On the last day when we were leaving, he even asked us to put our luggage in the afternoon and pick it up before leaving. We did not feel uncomfortable during the whole process. In comparison, the attitude of the colleagues on the night shift needs to be improved. 

The hotel is in the very busy theatre neighborhood; lots of places around it for dinner and drinks. Our arrival was smooth, the receptionist was very friendly and we received a coupon for a drink at the hotel bar. Our room was clean, had probably been refurbished recently because everything was spotless. The bed was extremely comfy, the shower was perfectly warm and there was a kettle and some tea bags, along with some cookies and a complimentary water bottle as well. Breakfast was excellent, everything was fresh and qualitative: juices, bread, cheeses, jams, eggs, cakes... Hats off to the lady in charge of the breakfast as she was extremely efficient and really friendly.

The main thing is that the location is excellent, just opposite the Montparnasse train station, which is suitable for those who need to catch a train early the next morning. The facilities are relatively simple, and you need to bring your own slippers, toothbrush and toothpaste. The elevator is very small, and the room is not very soundproof, and you can hear the conversation of the guests next door. The staff's attitude is not bad. In general, it is suitable for sleeping one night before taking an early train.

The rooms were clean and very comfortable. The staff was always smiling and helpful. It was very close to the train station（2,3min）and three Chinese restaurants around. We were there for sightseeing. The major museums were accessible from the hotel in about 30 minutes to an hour. Transferring to the TGV from Montparnasse station was also convenient. I would use the hotel again next time I visit Paris.

A good experience overall: ✅ Well located and easy to get to the center by subway ✅ Nice decoration, well maintained and clean ❌The Wifi didn't work for us and the reception response was, well, it did for me. OK, well, it didn't for me, 0 solutions ❌ The rooms are quite small

A great short stay with friends. Everything was great.