Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 6, 2026
Guest UserHad an amazing stay at the Crowne Plaza, the room was brilliant and exceptionally clean, loved the access to the spa and pool, great location for us as opposite the dental clinic, lovely location with coffee shops and eateries within walking distance. Easy to get metro into the city or taxi for less than 15€. All the staff were lovely nothing too much trouble. Would highly recommended this hotel
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Price per night from:KRW 136,059
Posted on Sep 11, 2025
Guest User
The Junior Suite was wonderful, essentially a studio apartment with a well-equipped kitchen and dining area, large windows, a private balcony seating area and extensive shelf space. The bathroom was very modern with a very nice tall shower. The beds were very comfortable and the room was large, with a couch. Definitely a great place for both short and long stays.
There were a few small inconveniences in the room, but nothing that affected our stay (water seemed to leak over the door of the shower onto the shower mat; toilet seat was very stiff and loud to open/close; closets were very wide but oddly short to accommodate extra drawers, so too small to hang dresses in full length; the automatic lighting inside the closets did not turn off correctly; and our key card stopped working in the middle of our stay and had to be fixed at the reception). The hotel is very close to a tram stop, so it's easy to get into the city center, and it's also very close to the Cultural Center. It is a bit more of a trek to walk into the city, but still possible in 20 minutes or so. The hotel is located on a small street off the main road and the sidewalk leading up to it is very narrow and in disrepair. You would not guess that the inside of the hotel is so sleek and modern based on the older surrounding area.
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Price per night from:KRW 195,038
Posted on Sep 29, 2025|Superior Double Room
Guest UserStayed for two nights. The hotel is very clean. It must be a new hotel. The facilities are also new. It is very convenient to be next to a supermarket. The front desk service is good. The check-out was two hours late on the last day. Thank you very much. I hope to come again in the future.
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Price per night from:KRW 156,193
Posted on May 1, 2026
Guest User
The hotel overall is ok, clean and spacious . The night driver shuttle service guy who picked us up on 30 April is great. Very caring , called us to ensure we reach the airport.
However this stay take the crown of the worst receptionist award . The lady is dark skin, with curly hair tied up hair and was on duty on 1 May between 8.30-9.40 am. We booked the shuttle service at 8.30 am but since we will be running late we called reception to cancel the booking. Her reply was it cannot be cancelled you need to take a taxi to airport.
When we reached the reception at 8.55 am and asked again where is airport shuffle she said in a stern voice without any smile you must book via QRcode. we decided to wait at the main entrance for shuttle which did not show up. I went back to reception at 9.05 am and ask why did i missed the bus even though I was there at 8.55 am and she replied with a straight face it left at 9 am . I decided to book the shuttle bus via QR code at 9.30 am and waited at the main door. At 9.28 am there was no sign of bus, I went back to reception and she said wait for a few minutes. At 9.35 am , she was on the phone chatting but i saw 2 hotel guests going up the bus with their luggage on the side door(not main door) . I run to round up 4 other hotel guests to inform them the pick up is at side door and we quickly went up the bus. We found out that the receptionist told them to wait at the main entrance instead of the side entrance. so in the end we waited since 8.55 am till 9.35 am and missed the 9am shuttle bus and almost missed the 9.30am bus due to an extremely unhelpful receptionist who should not be in that role of hospitality if she feels that every query posed to her is a chore. Management of the office please review your service quality standards. This attitude is simply not acceptable and it is not a cheap hotel.
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Price per night from:KRW 122,839
Posted on Apr 5, 2026
Anonymous User
Very Good Value for Money. Room is clean and cozy. Self check-in is available for those coming past 7pm. I contacted them via WhatsApp. Bed is comfortable. The comforter could be bigger tho. My room is on the first floor on the other house at the back. Kettle is available if you want to make your early morning coffee or tea. There is also a mini fridge. A/C is also available and iron for clothes.
Location is perfect, just outside is a tram station and also very close to the airport line station just one transfer or you could just walk.
The neighborhood feels safe and a lot of different establishments. There are many restaurants, shops, and grocery stores.
My only complaint really is the no separation of toilet and shower as others have pointed out. But the hot/cold shower is very nice. I loved showering here.
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Price per night from:KRW 62,030
Posted on May 26, 2024
Guest User
The attitude of the receptionist was unprofessional, rude and unacceptable.
For one hour, the whole hotel didn’t know how to charge my credit card, as their credit card machine doesn’t follow EU rules for 3D security, thus jeopardising clients’ private data. I wasted a full hour on the phone with my bank, only to find out that the hotel doesn’t follow rules on how to securely handle credit card data. The management kept telling me that it’s my fault, despite the fact I never before have had problems with card payments before.
Breakfast food was decent, with a choice between a couple of set menus.
The hotel was clean, rooms were quiet, and it was situated and in a convenient location, within 3-4 minutes from the nearest metro station.
Some of the photos on their site are dated, as the interior is different now.
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Price per night from:KRW 96,400
Posted on May 28, 2026
Guest UserStayed at InterContinental Sofia during a business trip and had a great experience. The hotel is in an excellent location in the center of Sofia, close to major landmarks, restaurants, and business areas.
The room was spacious, clean, and very comfortable. Staff were professional and attentive, and the overall service quality was impressive. Breakfast was also excellent with a good variety of choices.
A very comfortable and reliable option when staying in Sofia.
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Price per night from:KRW 227,374
Posted on Jul 18, 2025
Jn_foodie
Best 5 star property in Sofia hands down.
.The room was spacious with contemporary and minimalist design but still very functional. There's even a divider between the bathroom to the rest of the room so it felt like staying in a junior suite instead.
.The facilities were amazing, best indoor pool I've been to ever. It was fitted with all the aqua techs which provide so many massage options. There's also 2 types of saunas, a salt room, a steam room and even a ice tube filled with ice.
.The food at the hotel restaurant was amazing
.The service was so good because I was very frustrated and hangry as the QR code and the TV ordering system didn't work and I called the restaurant repeatedly and no one picked up. So I went down and spoke to Daria, who listened to my concerns and personally took me to the restaurant so that I can order something from the restaurant menu that I really wanted to take back to the room which is not supposed to be done. Diana from In Room Dining even came to deliver the food to my room for me, which actually wasn't her job. I felt looked after and treated like a guest in a 5 star property.
To top it up, we decided to have lunch at the hotel restaurant after checked out and met Vladislav, who gave us an amazing service from food to drinks. Absolutely perfect.
I will definitely come back to stay here next time I am in Sofia and will recommend it to everyone who's coming to Sofia.
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Price per night from:KRW 221,477
Posted on Jun 11, 2026
HarveydogGreat location for the airport, however the hot breakfast was cold and the room was very dusty. The shuttle bus drivers to the two airport terminals were however outstanding, as was the lady on reception.
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Price per night from:KRW 103,722
Posted on Jul 21, 2026|Small Room With Free Tv
Guest UserIt was a comfortable stay. I was able to leave my luggage both before check-in and after check-out without any issues. The hotel is very close to the metro and tram stops, making it easy to get around. If you enjoy walking, you can even walk to the city center and explore Sofia, although it is a bit of a long walk. It’s also very close to a shopping mall, which I think is a great advantage.
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Price per night from:KRW 61,013