Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
87 reviews
8.3/10
1 night
From SAR 297
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9.1/10
Great
TTerriWGreat location near YYZ. Take the link train from T1 or T3 and get off at Viscount then hotel is right there next to the station. Easy check in with friendly staff. Restrauant on first floor was good and opened late for food. Comfortable bed and would stay again. Can take the luggage carts with you to your room, which is very convenient
JJheryl Anne Pangilinanwifi is not free and hard to get access. also, somebody opened the door without knocking at around 10:30-11 while we are still resting. at first there was a lady knocked on the door and when I opened it she said she’ll comeback. it was clearly indicated that checkout before 12.
GGuest UserWe were hosted by a vey nice reception lady. She was smart and helpful. McDonald and a gas station store were next to the hotel. The room was clean and tidy. We had a wonderful stay.
SSandra MacauStayed here at the start and at the end of my holidays. Arrived late after more than 24 hours travel and had to go around to find the shuttle bus stop, which was not easy as I read was near door R (terminal 1) and I couldn’t find it. Need to go down and only then you’ll see the R. Shuttle service is nice because it runs 24/7 but we were really unlucky and both times waited a long time for it. In the morning around 6:00am we almost couldn’t get in the shuttle as it is first come first serve but there’s not a queue and even though we were the first ones at ground floor others went inside first. I get that they don’t reserve the shuttle but could give a number when guests arrive at the hall for waiting.
The staff was extremely nice during check in especially the girl on the first stay that explained everything about the pool and jacuzzi as well as the restaurant.
The room is not that big but it’s usually just for a night stay and it’s enough! Toilet has all the amenities and water pressure was good.
The pool and jacuzzi is open 24 hours but I didn’t had time to try it.
Had breakfast during the first stay and it was better than I expected. There’s eggs, cereal, bread, a variety of fresh fruits, yogurts, oat milk, fresh waffles. Really liked the breakfast but on the second stay e we had to leave at 6:00am and that’s the time the restaurant opens.
I will definitely stay there again if I need a hotel to stay at Pearson airport.
JJemelWe were very disappointed with our recent stay from April 27–28. Upon checkout on Monday morning, the receptionist, Arshiya, did not greet us or show any signs of friendliness. When I asked a few questions before leaving, her responses were curt and came across as rude—she didn’t smile or make any effort to be welcoming. We’ve stayed at many hotels across the U.S., and this was by far the coldest reception we’ve experienced. We expected a higher standard of hospitality, especially in Canada, where friendliness is something the country is known for.
The room itself was okay, but there was a strange odor that made our stay less comfortable.
The wifi might seems have a problem too.
On a positive note, the food was excellent—fresh and well-prepared—and the person who greeted us during the meal was warm and welcoming. Their kindness really stood out and helped improve our experience.
I would recommend providing Arshiya with additional customer service training to ensure she can offer the level of hospitality that guests expect and that will enhance the overall quality of your business.
GGuest UserThe room is very large and spacious, the facilities and equipment are relatively new, and the overall feeling is good! The breakfast is also OK, but there are not many varieties.
GGuest UserI stayed for three days with my daughter for a mom and daughter trip. Appearance is beautiful and desk staff was nice and helpful but I don’t think the room we stayed is appropriate for guests who pay for it. I chose this place for a free parking and close to YYZ.
The room was incredibly small and structurally wrong for people to move inside the room. The washroom door fully didn’t open and the ceiling was very low so I had to be very careful not to bump my head to the ceiling. The room picture they posted on the website looked great and cozy but that isn’t important anymore if we can’t move around. One more, they had a wedding party on the second day and very loud music was on by 1 am and next day there was another party but it wasn’t that loud. You have to check if they have party guests during your staying before you book.
Cchestu123Great hotel ideal for access to airport we hired a car and we had free parking and felt it was safe
Breakfast was basic but provided everything needed to set you up for the day and girls always help you if needed
AAkosiLevplace is good for an overnyt stay ,has shuttle bus go and to airport.just noisy bcoz too close of planes take off and landing😇put more soundproof rooms thanks
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